Client Manager Jobs in Los Angeles, CA
Client Manager jobs in Los Angeles are in strong demand, concentrated in Century City, Downtown, and Westwood across entertainment, media, tech, financial services, and professional services firms. Employers hiring right now include TikTok, BDO, and Capital. See the openings below and apply to the ones that match your experience.
Find Client Manager JobsOverview
Open roles267+
Top employerTikTok
Work type62% Hybrid
Top credentialBachelor's degree
Companies hiring35
Showing 5 of 267+ Client Manager jobs
Hotel Client Success Manager, West Coast
We won't show you this job again
Added 6d ago
Chexology
Hotel Client Success Manager, West Coast
Los Angeles, California
Added 6d ago
Manager, Client Service
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Added 1w ago
AllianceBernstein
Manager, Client Service
Los Angeles, California
Added 1w ago
Client Manager
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Added 1w ago
WTW
Client Manager
Los Angeles, California
Added 1w ago
Vice President, Client Service Manager
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Added 1w ago
BNY
Vice President, Client Service Manager
Los Angeles, California
Added 1w ago
C
Client Strategist & Project Manager
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C
Added 2w ago
Conspire
Client Strategist & Project Manager
Los Angeles, California
Added 2w ago
Added 6d ago
Hotel Client Success Manager, West Coast
Chexology·Los Angeles, California
Job functions:
$70k - $75k/yr
Remote (US)
11-50 employees
Job Description
Position: Client Success Manager, Hotels
Salary range: $70,000 - $75,000 + performance bonus, equity options
Location: Based in Southern California. Our HQ is located in NYC, so this position will be remote, with travel across key West Coast markets (including Las Vegas, Colorado, and Canada) for onsite activations, team trainings, and client check-ins.
Reports to: West Coast Implementation Specialist / Client Success Lead
What’s driving this hire: As Chexology continues to grow its client base across new markets and industries, we’re expanding our Client Success team to ensure every customer has a seamless onboarding experience and ongoing support. This role is crucial in maintaining strong client relationships, enhancing retention, and helping our clients maximize the value of our platform. With an increasing number of high-profile and international accounts, we need an additional CSM to help manage our growing portfolio and uphold our high standards for client experience.
You’ll thrive in this role if you:
- Are energized by helping others succeed and take pride in delivering a top-notch client experience.
- Communicate clearly, listen actively, and build trust through responsiveness and follow-through.
- Enjoy solving problems, thinking on your feet, and adapting to different client needs.
- Can juggle multiple priorities without losing attention to detail.
- See yourself as a true partner to clients and internal teams, and care deeply about long-term relationships and results.
What you’ll do:
Client Support & Onboarding
- Serve as an external product champion, advising clients on best practices to ensure long-term success and account growth.
- Coordinate account setup logistics during new client activations, including usage analysis and proactive follow-up.
- Prepare and deliver onboarding materials, including client questionnaires, checklists, and standard operating procedures (SOPs).
- Travel as needed to support onsite client activations and provide in-person training and implementation support.
Client Communication & Issue Tracking
- Respond to assigned client support requests and escalate issues when necessary.
- Monitor shared inboxes and ensure timely, accurate responses.
- Collaborate closely with Sales on renewals, upsell opportunities, and cross-sell initiatives, stepping into sales-cycle activities (demos, proposals, or follow-ups) when additional support is required.
Data & Systems Management
- Maintain accurate client records in Salesforce and other internal systems.
- Track onboarding progress, renewal timelines, and key milestones in shared trackers.
- Log client interactions and case notes to support team visibility and continuity.
Market Growth
- Utilize your client relationships to obtain referrals to share with the Sales team.
- Conduct outbound prospecting and initial outreach to targeted leads in partnership with the Sales team (SDR responsibilities).
- Qualify inbound and outbound leads when needed and help transition them smoothly to the Sales team or manage the sales conversation directly when appropriate.
- Conduct upgrades
Internal Collaboration
- Support the Client Success Lead and internal Customer Success Managers with account-related tasks.
- Participate in weekly team meetings and provide regular updates on progress.
- Collaborate cross-functionally with Operations, Sales, and Product to ensure seamless onboarding and ongoing support.
- Share relevant client feedback to inform process and product improvements.
Resource & Content Support
- Contribute to the creation and improvement of client training materials and documentation.
- Help maintain and update the internal knowledge base, including templates and how-to guides.
Your Roadmap: First 9–12 Months at Chexology
Months 1–2: Onboarding, Immersion & Shadowing
- Gain complete proficiency in Chexology’s product suite, internal workflows, and hotel PMS integration setups.
- Shadow onsite implementations and client training sessions alongside the Implementation Specialist.
- Begin managing standard incoming client support inquiries and updating account profiles in Salesforce/Asana.
Months 3–5: Ownership & Independent Implementations
- Co-lead end-to-end client activations independently across assigned West Coast and regional accounts.
- Conduct on-site staff trainings and guide change management for hotel staff adapting to paperless workflows.
- Build proactive check-in cadences to drive product adoption and identify potential upsell or expansion opportunities.
Months 6–12: Strategic Partnerships & Expansion
- Fully own a portfolio of high-value hotel and hospitality accounts, maintaining high retention and renewal rates.
- Partner with Sales to identify growth areas, supporting demo presentations and contract renewals.
- Refine onboarding documentation, SOPs, and training playbooks based on field insights and client feedback.
What we’re looking for:
- 2+ years of hands-on experience in hotel operations, front services, or guest relations, with strong familiarity with major Property Management Systems (PMS) like Opera, HMS, or Stayntouch.
- Proven track record in customer-facing roles (Client Success, Onboarding, Hospitality Management) with a strong aptitude for change management, staff training, and conflict resolution.
- Exceptional active listening, active problem-solving, and verbal/written communication skills.
- Strong organizational skills with demonstrated ability to multitask and manage concurrent client implementations under tight timelines.
- An independent “doer”.
- Proficiency or quick adaptability with CRM and project management platforms (Salesforce, Asana, Metabase).
- Familiarity with tech platforms or SaaS companies.
A Bit About Chexology:
Chexology is a global technology company headquartered in New York City. You may have seen us on ABC’s Shark Tank, where we introduced our patented software, transforming the hospitality industry by eliminating paper claim tickets—think coat check, luggage check, equipment rentals, and valet services. Our intuitive mobile app has solved major operational challenges for renowned brands like the Museum of Modern Art, Barclays Center, Live Nation, AEG Worldwide, Tao Group, Sheraton Hotel, and Montage International. We’re proud to partner with museums, concert venues, sports stadiums, and hotels around the world.
Behind our innovative tools is a close-knit team of passionate individuals from diverse backgrounds. We thrive in a collaborative and respectful environment where approachable leadership and strong team values drive us forward. At Chexology, we combine our life experiences and creativity every day to create meaningful products that enhance guest experiences worldwide.
E04JI800fhh7409hmp5
Chexology
Hotel Client Success Manager, West Coast
Los Angeles, California
Added 6d ago11-50 employees
Job functions:
$70k - $75k/yr
Remote (US)
Job Description
Position: Client Success Manager, Hotels
Salary range: $70,000 - $75,000 + performance bonus, equity options
Location: Based in Southern California. Our HQ is located in NYC, so this position will be remote, with travel across key West Coast markets (including Las Vegas, Colorado, and Canada) for onsite activations, team trainings, and client check-ins.
Reports to: West Coast Implementation Specialist / Client Success Lead
What’s driving this hire: As Chexology continues to grow its client base across new markets and industries, we’re expanding our Client Success team to ensure every customer has a seamless onboarding experience and ongoing support. This role is crucial in maintaining strong client relationships, enhancing retention, and helping our clients maximize the value of our platform. With an increasing number of high-profile and international accounts, we need an additional CSM to help manage our growing portfolio and uphold our high standards for client experience.
You’ll thrive in this role if you:
- Are energized by helping others succeed and take pride in delivering a top-notch client experience.
- Communicate clearly, listen actively, and build trust through responsiveness and follow-through.
- Enjoy solving problems, thinking on your feet, and adapting to different client needs.
- Can juggle multiple priorities without losing attention to detail.
- See yourself as a true partner to clients and internal teams, and care deeply about long-term relationships and results.
What you’ll do:
Client Support & Onboarding
- Serve as an external product champion, advising clients on best practices to ensure long-term success and account growth.
- Coordinate account setup logistics during new client activations, including usage analysis and proactive follow-up.
- Prepare and deliver onboarding materials, including client questionnaires, checklists, and standard operating procedures (SOPs).
- Travel as needed to support onsite client activations and provide in-person training and implementation support.
Client Communication & Issue Tracking
- Respond to assigned client support requests and escalate issues when necessary.
- Monitor shared inboxes and ensure timely, accurate responses.
- Collaborate closely with Sales on renewals, upsell opportunities, and cross-sell initiatives, stepping into sales-cycle activities (demos, proposals, or follow-ups) when additional support is required.
Data & Systems Management
- Maintain accurate client records in Salesforce and other internal systems.
- Track onboarding progress, renewal timelines, and key milestones in shared trackers.
- Log client interactions and case notes to support team visibility and continuity.
Market Growth
- Utilize your client relationships to obtain referrals to share with the Sales team.
- Conduct outbound prospecting and initial outreach to targeted leads in partnership with the Sales team (SDR responsibilities).
- Qualify inbound and outbound leads when needed and help transition them smoothly to the Sales team or manage the sales conversation directly when appropriate.
- Conduct upgrades
Internal Collaboration
- Support the Client Success Lead and internal Customer Success Managers with account-related tasks.
- Participate in weekly team meetings and provide regular updates on progress.
- Collaborate cross-functionally with Operations, Sales, and Product to ensure seamless onboarding and ongoing support.
- Share relevant client feedback to inform process and product improvements.
Resource & Content Support
- Contribute to the creation and improvement of client training materials and documentation.
- Help maintain and update the internal knowledge base, including templates and how-to guides.
Your Roadmap: First 9–12 Months at Chexology
Months 1–2: Onboarding, Immersion & Shadowing
- Gain complete proficiency in Chexology’s product suite, internal workflows, and hotel PMS integration setups.
- Shadow onsite implementations and client training sessions alongside the Implementation Specialist.
- Begin managing standard incoming client support inquiries and updating account profiles in Salesforce/Asana.
Months 3–5: Ownership & Independent Implementations
- Co-lead end-to-end client activations independently across assigned West Coast and regional accounts.
- Conduct on-site staff trainings and guide change management for hotel staff adapting to paperless workflows.
- Build proactive check-in cadences to drive product adoption and identify potential upsell or expansion opportunities.
Months 6–12: Strategic Partnerships & Expansion
- Fully own a portfolio of high-value hotel and hospitality accounts, maintaining high retention and renewal rates.
- Partner with Sales to identify growth areas, supporting demo presentations and contract renewals.
- Refine onboarding documentation, SOPs, and training playbooks based on field insights and client feedback.
What we’re looking for:
- 2+ years of hands-on experience in hotel operations, front services, or guest relations, with strong familiarity with major Property Management Systems (PMS) like Opera, HMS, or Stayntouch.
- Proven track record in customer-facing roles (Client Success, Onboarding, Hospitality Management) with a strong aptitude for change management, staff training, and conflict resolution.
- Exceptional active listening, active problem-solving, and verbal/written communication skills.
- Strong organizational skills with demonstrated ability to multitask and manage concurrent client implementations under tight timelines.
- An independent “doer”.
- Proficiency or quick adaptability with CRM and project management platforms (Salesforce, Asana, Metabase).
- Familiarity with tech platforms or SaaS companies.
A Bit About Chexology:
Chexology is a global technology company headquartered in New York City. You may have seen us on ABC’s Shark Tank, where we introduced our patented software, transforming the hospitality industry by eliminating paper claim tickets—think coat check, luggage check, equipment rentals, and valet services. Our intuitive mobile app has solved major operational challenges for renowned brands like the Museum of Modern Art, Barclays Center, Live Nation, AEG Worldwide, Tao Group, Sheraton Hotel, and Montage International. We’re proud to partner with museums, concert venues, sports stadiums, and hotels around the world.
Behind our innovative tools is a close-knit team of passionate individuals from diverse backgrounds. We thrive in a collaborative and respectful environment where approachable leadership and strong team values drive us forward. At Chexology, we combine our life experiences and creativity every day to create meaningful products that enhance guest experiences worldwide.
E04JI800fhh7409hmp5
See All 267+ Client Manager Jobs in Los Angeles
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Find Client Manager JobsClient Manager Job Market in Los Angeles
Who's Hiring
- TikTok41
- BDO15
- Capital15
- BNY10
- GHD10
Top Industries Hiring
- Consulting & Professional Services26
- Accounting & Auditing15
- Technology & Software15
- Marketing & Advertising10
- Banking & Financial Services10
Client Manager Jobs in Los Angeles: Frequently Asked Questions
How do I get a client manager job in Los Angeles?
Start by targeting the sectors that drive the most hiring in Los Angeles: entertainment and media, tech and digital agencies, financial services, and commercial real estate. Jobs concentrate in Century City, Downtown, Westwood, El Segundo, and Culver City. Candidates who stand out usually bring a combination of relationship management experience, comfort working across cross-functional teams, and familiarity with the fast-moving client expectations common in LA's creative and tech sectors.
Which companies hire client managers in Los Angeles?
Companies currently hiring client managers in Los Angeles include TikTok, BDO, and Capital, per current listings on Migrate Mate as of November 2026. Los Angeles draws a wide mix of employers, from global entertainment studios and streaming platforms to boutique ad agencies, fintech firms, and large healthcare organizations.
Are there remote client manager jobs in Los Angeles?
Yes, though availability depends on the sector: client manager roles in tech, digital marketing, and SaaS tend to be more remote-friendly, while those in entertainment, hospitality, and on-site agency work typically require in-person presence. About 69% of client manager openings tied to Los Angeles are remote or hybrid as of November 2026. The most commonly remote portions of the role are account reporting, campaign management, and client communications.
How can I get a client manager job in Los Angeles with little or no experience?
The most realistic entry path in Los Angeles is through a client coordinator or account coordinator role at a mid-size agency or entertainment company, where you support senior managers and build direct client exposure. Digital and creative agencies in Culver City and Hollywood often hire entry-level account staff, and LA's large healthcare and insurance employers regularly recruit from local university programs. A background in customer-facing work, even in retail or hospitality, translates well to client-facing roles here.
Which industries hire the most client managers in Los Angeles?
Los Angeles client manager roles concentrate in Consulting & Professional Services, Accounting & Auditing, and Technology & Software, based on current listings on Migrate Mate as of November 2026. Los Angeles's economy is anchored by entertainment, media production, and a growing tech corridor, all of which depend heavily on client-facing teams to manage accounts, partnerships, and long-term relationships.
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See All 267+ Client Manager Jobs in Los Angeles
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