Customer Service Representative Jobs in Austin, TX
Customer Service Representative jobs in Austin, Texas are concentrated across tech, healthcare, and financial services, with hiring hubs in the Domain, downtown, and the South Congress corridor. Employers actively posting roles include State Farm, R1 RCM, and Web Team Associates. Find a role that fits below and apply directly.
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Customer Service Representative
Grow, Learn, Make an Impact.
We're looking for motivated, people-first individuals ready to build real skills, gain hands-on experience, and launch a career they're proud of — right here in Austin.
Full-Time * Entry Level Welcome * Paid Training * Growth Track
What You'll Do
Day-to-Day Responsibilities
- Serve as the first point of contact for customers via phone, email, and chat
- Listen actively and resolve concerns with professionalism and care
- Accurately document interactions and update customer records
- Collaborate with team members to improve service processes
- Learn product knowledge and company policies inside and out
- Identify patterns and escalate issues to the right teams
What We're Looking For
Qualities We Value
- Strong communicator — clear, warm, and confident
- A problem-solver who stays calm under pressure
- Reliable, punctual, and genuinely team-oriented
- Curious mindset — you ask questions and want to learn
- Basic computer proficiency: experience with CRM is a plus
- No degree required — drive and character matter most
What You'll Gain
Real Growth. Real Skills.
- Structured onboarding and paid hands-on training from day one
- Mentorship from experienced team leads who invest in you
- Clear promotion pathways into senior and specialist roles
- Communication, conflict resolution, and CRM software skills
- A proven track record you can carry anywhere in your career
Compensation & Benefits
We Take Care of You
- Competitive hourly pay — commensurate with experience
- Performance-based raises and bonuses
- Team events, recognition programs, and a positive culture
You don't need a perfect résumé — you need the right attitude. We'll teach you everything else.
Proudly hiring & growing talent in Austin, Texas
Paid Training
Hit the ground running with a structured program that sets you up for success from week one.
Career Ladder
Defined advancement paths so you always know what the next step looks like — and how to get there.
Real Mentorship
Work alongside experienced professionals who are invested in your long-term growth.
Ready to start your journey?
Apply today — we'd love to hear your story.
Pay: $18.55 - $23.15 per hour
Benefits:
- 401(k)
- Health insurance
Work Location: In person
See All 74 Customer Service Representative Jobs in Austin
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Find JobsCustomer Service Representative Job Market in Austin
Who's Hiring
- State Farm13
- R1 RCM4
- Web Team Associates4
- Jack Brown Cleaners3
- Circle K2
Top Industries Hiring
- Insurance14
- Technology & Software9
- Transportation & Logistics8
- Automotive7
- E-Commerce & Online Marketplaces7
Customer Service Representative Jobs in Austin: Frequently Asked Questions
How do I get a customer service representative job in Austin?
Start with Austin's densest hiring sectors: tech support, healthcare administration, and financial services, which all rely heavily on customer-facing teams. Companies clustered in the Domain and downtown Austin post the most openings. A background in CRM tools, strong written communication, and any bilingual ability in Spanish gives candidates a clear edge in this market, where bilingual demand is consistently high across call center and account management roles.
Which companies hire customer service representatives in Austin?
Austin customer service representative roles are posted by State Farm, R1 RCM, and Web Team Associates and others right now, based on current listings on Migrate Mate as of June 2026. Austin's employer mix tilts heavily toward technology companies, insurance carriers, and regional healthcare systems, all of which maintain large customer operations teams.
Are there remote customer service representative jobs in Austin?
Yes, customer service representative work is among the more remote-compatible roles, particularly for phone, chat, and email-based positions that require no in-person interaction. About 4% of customer service representative openings tied to Austin are remote or hybrid as of June 2026, reflecting broad adoption across the sector. Tech companies and insurance carriers based in Austin lead the share of fully remote postings.
How can I get a customer service representative job in Austin with little or no experience?
The most realistic entry path in Austin is through retail or hospitality roles first, then moving into corporate customer service teams. Austin's large tech campuses frequently hire entry-level support specialists who learn product knowledge on the job. Regional call centers and healthcare billing offices also run structured onboarding programs suited to candidates without prior office experience. Familiarity with any CRM platform, even from a free online course, strengthens an application noticeably.
Which industries hire the most customer service representatives in Austin?
Most customer service representative openings in Austin sit in Insurance, Technology & Software, and Transportation & Logistics, per current listings on Migrate Mate as of June 2026. Austin's rapid growth as a technology and financial services hub has driven sustained demand for customer-facing roles across both established enterprise employers and fast-scaling startups in the area.
Related Jobs in Texas
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