Customer Service Representative Jobs in Philadelphia, PA
Customer Service Representative jobs in Philadelphia are in strong demand, concentrated in Center City, University City, and the Navy Yard business corridor across healthcare, financial services, utilities, and retail. Employers actively hiring include Caliber, Comcast, and Community DME. Find a role that fits below and apply directly.
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Showing 5 of 146+ Customer Service Representative jobs
Part - Time: Starting at $12 per hour.
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
We are seeking an individual to work the following shifts:
- Sunday: 2:30 PM – 7:30 PM
- Monday: 3:15 PM – 11:15 PM
- Tuesday: 3:15 PM – 11:15 PM
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits:
- Growth Opportunities over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
Customer Service Representative Responsibilities:
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment.
Job Requirements:
- Customer service experience
- High school diploma/GED equivalent preferred
- Must be 18 years of age or older
- Basic computer proficiency
Physical Demands:
- Frequent lifting, carrying, pushing, and pulling
- Must be able to lift up to 75 lbs.
- Will encounter cleaning chemicals during shift
- Frequent climbing, balancing, kneeling and crouching during shift
- Continual reaching with hands/fingers/arms during shift
Part - Time: Starting at $12 per hour.
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
We are seeking an individual to work the following shifts:
- Sunday: 2:30 PM – 7:30 PM
- Monday: 3:15 PM – 11:15 PM
- Tuesday: 3:15 PM – 11:15 PM
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits:
- Growth Opportunities over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts
- PTO for all employees
- Employee Assistance Program
- Free employee Black Card Membership
Customer Service Representative Responsibilities:
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment.
Job Requirements:
- Customer service experience
- High school diploma/GED equivalent preferred
- Must be 18 years of age or older
- Basic computer proficiency
Physical Demands:
- Frequent lifting, carrying, pushing, and pulling
- Must be able to lift up to 75 lbs.
- Will encounter cleaning chemicals during shift
- Frequent climbing, balancing, kneeling and crouching during shift
- Continual reaching with hands/fingers/arms during shift
See All 146+ Customer Service Representative Jobs in Philadelphia
Find roles in Philadelphia that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Job Market in Philadelphia
Who's Hiring
- Caliber18
- Comcast18
- Community DME18C
- YES Dental, PC18Y
- All American Home Care18
Customer Service Representative Jobs in Philadelphia: Frequently Asked Questions
How do I get a customer service representative job in Philadelphia?
Focus your search on Philadelphia's largest hiring sectors: health systems, regional banks and insurance carriers, utilities, and large retail and e-commerce operations. Employers in Center City and University City post the most openings. Candidates who demonstrate experience with high-volume call environments, CRM platforms, and bilingual communication, particularly English and Spanish, stand out in Philadelphia's competitive service market.
Which companies hire customer service representatives in Philadelphia?
Philadelphia customer service representative roles are posted by Caliber, Comcast, and Community DME and others right now, based on current listings on Migrate Mate as of November 2026. Philadelphia's mix of major health networks, regional financial institutions, and large utilities creates consistent, year-round demand for customer-facing service staff.
Are there remote customer service representative jobs in Philadelphia?
Yes, customer service representative work is one of the more remote-adaptable roles, especially for phone, chat, and account support functions. About 0% of customer service representative openings tied to Philadelphia are remote or hybrid as of November 2026, reflecting broader flexibility in the sector. Digital support, billing inquiry, and insurance customer service positions tend to offer the most remote options locally.
How can I get a customer service representative job in Philadelphia with little or no experience?
The most realistic entry path in Philadelphia is through retail, healthcare front-desk, or call center roles that actively hire without prior formal experience. Large health systems, regional insurers, and pharmacy chains in neighborhoods like Northeast Philadelphia and Kensington regularly bring on entry-level representatives. Highlighting soft skills, any volunteer or community engagement work, and comfort with phone or chat tools gives candidates a clear edge with Philadelphia employers.
Related Jobs in Pennsylvania
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