Customer Success Jobs in Tampa, FL
Customer Success jobs in Tampa are concentrated in Westshore, Downtown, and the Ybor City tech corridor, with strong hiring across SaaS, financial services, and healthcare technology. Employers actively posting include Spectrum, JPMorganChase, and TRC. Find a role that fits below and apply directly.
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You are excited to utilize your background in Payments and as a trusted sales professional to make an impact. You have found the right team.
As a Strategic Supplier Specialist within the Supplier Experience Team, you will engage with suppliers to enhance their experience and promote the adoption of our commercial card solutions. You will conduct outbound sales calls, develop strong relationships, and collaborate with internal teams to ensure seamless onboarding. Your role will focus on understanding supplier needs, tracking sales activities, and staying informed about industry trends to effectively position our solutions.
Job responsibilities
- Conduct outbound sales calls to our Client's Suppliers to introduce and promote our commercial card solutions.
- Develop and maintain strong relationships with suppliers to ensure a positive experience and ongoing engagement.
- Identify and understand supplier needs and tailor solutions to meet those needs.
- Collaborate with internal teams to ensure seamless onboarding and integration of suppliers into the commercial card program.
- Track and report on sales activities and outcomes, providing insights and recommendations for improvement.
- Stay informed about industry trends and competitor offerings to effectively position our solutions.
- Achieve and exceed sales targets and performance metrics.
Required qualifications, capabilities, and skills
- Proven experience in a phone-based sales role
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.
- Experience in the financial services or commercial card industry.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using CRM software and other sales tools.
Preferred qualifications, capabilities and skills
- Experience within Payments, financial services or commercial card industry
- Working knowledge of Microsoft products such as excel and outlook
- Working knowledge of Salesforce
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
You are excited to utilize your background in Payments and as a trusted sales professional to make an impact. You have found the right team.
As a Strategic Supplier Specialist within the Supplier Experience Team, you will engage with suppliers to enhance their experience and promote the adoption of our commercial card solutions. You will conduct outbound sales calls, develop strong relationships, and collaborate with internal teams to ensure seamless onboarding. Your role will focus on understanding supplier needs, tracking sales activities, and staying informed about industry trends to effectively position our solutions.
Job responsibilities
- Conduct outbound sales calls to our Client's Suppliers to introduce and promote our commercial card solutions.
- Develop and maintain strong relationships with suppliers to ensure a positive experience and ongoing engagement.
- Identify and understand supplier needs and tailor solutions to meet those needs.
- Collaborate with internal teams to ensure seamless onboarding and integration of suppliers into the commercial card program.
- Track and report on sales activities and outcomes, providing insights and recommendations for improvement.
- Stay informed about industry trends and competitor offerings to effectively position our solutions.
- Achieve and exceed sales targets and performance metrics.
Required qualifications, capabilities, and skills
- Proven experience in a phone-based sales role
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.
- Experience in the financial services or commercial card industry.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using CRM software and other sales tools.
Preferred qualifications, capabilities and skills
- Experience within Payments, financial services or commercial card industry
- Working knowledge of Microsoft products such as excel and outlook
- Working knowledge of Salesforce
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
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Find Customer Success JobsCustomer Success Job Market in Tampa
Who's Hiring
Top Industries Hiring
- Technology & Software
Customer Success Jobs in Tampa: Frequently Asked Questions
How do I get a customer success job in Tampa?
Start by targeting Tampa's dense Westshore business district and the growing SaaS and fintech companies clustered downtown and in the Channelside area. Employers here prioritize candidates who can demonstrate onboarding or retention outcomes, not just support experience. A background in Florida's prominent healthcare IT or insurance sectors translates well, and familiarity with CRM platforms gives applicants a clear edge in local interviews.
Which companies hire customer successs in Tampa?
Tampa customer success roles are posted by Spectrum, JPMorganChase, and TRC and others right now, based on current listings on Migrate Mate as of September 2026. Tampa's mix of regional SaaS firms, large insurance carriers, and healthcare technology companies makes it one of Florida's most active markets for this role.
Are there remote customer success jobs in Tampa?
Yes, though availability depends on the role type. Customer success work tied to software or digital platforms is commonly remote, while roles requiring on-site client engagement or implementation support tend to be in-person. About 87% of customer success openings tied to Tampa are remote or hybrid as of September 2026, with fully remote positions most common among SaaS and insurtech employers in the region.
How can I get a customer success job in Tampa with little or no experience?
The most realistic entry path in Tampa is through a support or account coordinator role at one of the city's many SaaS or insurance technology companies, where internal moves into customer success are common. Tampa's growing startup scene in the Armature Works and Channel District areas frequently hires entry-level candidates who show strong communication skills and basic CRM familiarity. Volunteering with local business associations or completing vendor certifications in tools like Salesforce strengthens early applications.
Which industries hire the most customer successs in Tampa?
Tampa customer success roles concentrate in Technology & Software, based on current listings on Migrate Mate as of September 2026. Tampa's position as a regional hub for financial services, health IT, and cloud software companies drives consistent demand for customer success professionals who can manage complex client relationships across those sectors.
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