Director Of Client Experience Jobs in West Virginia
Director Of Client Experience jobs in West Virginia are concentrated in Charleston, Huntington, and Morgantown, where employers in healthcare, financial services, and higher education anchor the market. Statewide health systems like WVU Medicine and Cabell Huntington Hospital, along with insurers and regional banks, consistently seek director-level talent to lead patient and customer experience strategy. The most in-demand specialties are healthcare service excellence, digital engagement, and client retention program design. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 17+ Director Of Client Experience jobs
East Coast Metal Systems, Inc. (a division of Kalkreuth Roofing and Sheet Metal) is one of the nation’s leading composite panel manufacturers. As a leading Eastern region contractor and manufacturer, ECMS specializes in all forms of architectural metals for small, medium, and large commercial facilities to serve a wide range of customer needs. Top projects include major healthcare, higher education, and sports facilities as well as automotive, chemical, and pharmaceutical facilities.
Duties & Responsibilities:
- Review shop drawings and submittal packages for accuracy
- Responsible for drawing development based on measurements
- Communication with Engineers, Drafters, and other Project Managers
- Assist in execution of contractor bid process
- Manages project costs for materials and labor
- Manages and monitors approved projects
- Assist in weekly tasks and job meetings during capital projects
- Assist in the timely preparation and execution of product to construction site
- Assist in tracking panel orders and scheduling deliveries in accordance with construction schedule
- Assist with project closeout (i.e. punch lists, final invoicing, etc.)
- Solicits and maintains communication with contractors and vendors
- Assist in the inspection of capital projects for compliance with specifications and quality control
- Assist in the review of proposed change orders and their validity
- Assist in the review of architecture plans for completeness and compliance with standards
- Attend meetings, conferences, and/or seminars as directed
- Adhere to all company policies and procedures
- Perform other duties as required or as assigned
Qualifications:
- 2-year AutoCAD degree or equivalent AutoCAD experience
- Ability to read design drawings
- Eagerness to grow and learn about the construction and manufacturing industry
- Eagerness to develop AutoCAD skills
- Strong organizational, prioritization, and time management skills
- Excellent communication skills; both internal and external
- Ability to thrive in a fast-paced work environment
Preferred Qualifications:
- 3-5 years of experience producing shop drawings for metal panels or curtain wall (or similar experience producing Architectural Drawings)
- Experience reading construction project specifications Knowledge of the construction industry and building codes
- 1-2 years’ experience in project management
- Ability to thrive in a fast-paced work environment
Benefits:
- Competitive Salary
- Medical, Dental and Vision Insurance
- Disability (Short- and Long-Term Disability)
- Life Insurance
- 401(k)
- Paid Time Off
East Coast Metal Systems, Inc. (a division of Kalkreuth Roofing and Sheet Metal) is one of the nation’s leading composite panel manufacturers. As a leading Eastern region contractor and manufacturer, ECMS specializes in all forms of architectural metals for small, medium, and large commercial facilities to serve a wide range of customer needs. Top projects include major healthcare, higher education, and sports facilities as well as automotive, chemical, and pharmaceutical facilities.
Duties & Responsibilities:
- Review shop drawings and submittal packages for accuracy
- Responsible for drawing development based on measurements
- Communication with Engineers, Drafters, and other Project Managers
- Assist in execution of contractor bid process
- Manages project costs for materials and labor
- Manages and monitors approved projects
- Assist in weekly tasks and job meetings during capital projects
- Assist in the timely preparation and execution of product to construction site
- Assist in tracking panel orders and scheduling deliveries in accordance with construction schedule
- Assist with project closeout (i.e. punch lists, final invoicing, etc.)
- Solicits and maintains communication with contractors and vendors
- Assist in the inspection of capital projects for compliance with specifications and quality control
- Assist in the review of proposed change orders and their validity
- Assist in the review of architecture plans for completeness and compliance with standards
- Attend meetings, conferences, and/or seminars as directed
- Adhere to all company policies and procedures
- Perform other duties as required or as assigned
Qualifications:
- 2-year AutoCAD degree or equivalent AutoCAD experience
- Ability to read design drawings
- Eagerness to grow and learn about the construction and manufacturing industry
- Eagerness to develop AutoCAD skills
- Strong organizational, prioritization, and time management skills
- Excellent communication skills; both internal and external
- Ability to thrive in a fast-paced work environment
Preferred Qualifications:
- 3-5 years of experience producing shop drawings for metal panels or curtain wall (or similar experience producing Architectural Drawings)
- Experience reading construction project specifications Knowledge of the construction industry and building codes
- 1-2 years’ experience in project management
- Ability to thrive in a fast-paced work environment
Benefits:
- Competitive Salary
- Medical, Dental and Vision Insurance
- Disability (Short- and Long-Term Disability)
- Life Insurance
- 401(k)
- Paid Time Off
See All 17 Director Of Client Experience Jobs in West Virginia
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Find JobsDirector Of Client Experience Jobs by City in West Virginia
Where West Virginia roles are concentrated, by current openings.
Director Of Client Experience Job Market in West Virginia
A snapshot from current West Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What West Virginia Employers Look For
The qualifications that appear most often in director of client experience jobs across West Virginia.
- Bachelor's degree in business, marketing, healthcare administration, or a related field required
- Five or more years of progressive client or customer experience leadership experience
- Demonstrated ability to build and manage cross-functional teams across service departments
- Proficiency with CRM platforms and customer journey mapping tools
- Strong data analysis skills to interpret client feedback and drive service improvements
- Experience developing and implementing client experience strategies aligned with organizational goals
Director Of Client Experience Jobs in West Virginia: Frequently Asked Questions
How do you become a director of client experience in West Virginia?
Most director of client experience roles in West Virginia do not require a state-issued license, but healthcare-adjacent positions may expect familiarity with West Virginia Board of Medicine or West Virginia Health Care Authority regulatory standards. Employers typically look for a bachelor's degree in business, communications, or healthcare administration, combined with several years of progressively responsible customer or client experience roles. An MBA or relevant professional certification strengthens candidacy in competitive markets like Charleston and Morgantown.
Which companies hire director of client experiences in West Virginia?
Companies currently hiring director of client experiences in West Virginia include InfiniSource Consulting Solutions, WVU Medicine, and 18 Wheels logistics, per current listings on Migrate Mate as of July 2026. West Virginia's healthcare and financial services sectors drive the most consistent director-level demand across the state.
Which West Virginia cities have the most director of client experience jobs?
Clarksburg, Wheeling, and Charleston account for the largest share of director of client experience openings in West Virginia. Charleston leads because it is the state capital and home to major health systems, insurers, and state agencies, while Huntington and Morgantown generate demand through WVU Medicine, Marshall Health, and the university-affiliated organizations that anchor those economies.
Are there remote director of client experience jobs in West Virginia?
Yes, and they are more common than in many fields, since much of the strategic and analytical work can be done off-site. About 50% of director of client experience openings tied to West Virginia are remote or hybrid as of July 2026, reflecting broader flexibility at the director level. Roles focused on digital client engagement, CRM strategy, and program design are the most likely to offer fully remote arrangements.
How can I get hired as a director of client experience in West Virginia with little or no experience?
The most realistic entry path is moving into a client success coordinator or patient experience specialist role at a West Virginia health system such as WVU Medicine or Thomas Health, then building toward a manager title. Large regional employers often promote internally from customer service, care coordination, or account management positions. Completing a recognized CX certification or earning a healthcare administration credential from West Virginia University or Marshall University signals readiness for leadership consideration.
Where can I find and apply to director of client experience jobs in West Virginia?
You can find and apply to director of client experience jobs in West Virginia on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that match your background and target location, and apply directly through each listing.
See All 17 Director Of Client Experience Jobs in West Virginia
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