Director Of Client Services Jobs in Iowa
Director Of Client Services jobs in Iowa are concentrated in Des Moines, Cedar Rapids, and Davenport, where financial services, healthcare, and insurance firms anchor the largest share of openings. Major employers with a lasting presence in Iowa, including Principal Financial Group, Wellmark Blue Cross and Blue Shield, and Transamerica, regularly hire for this role across account management, professional services, and benefits administration specialties. Demand is strongest at the senior individual-contributor and VP-track levels, with cross-functional leadership experience consistently prioritized. Find a role that fits below and apply directly.
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Showing 5 of 22+ Director Of Client Services jobs
Extraordinary opportunity. Exceptional experience.
Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
- We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
- We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
- We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
- We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
- We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.
Job Description
We are seeking an experienced Client Manager II specializing in insurance to join our team in Leola, PA United States. In this role, you will be responsible for managing and servicing a portfolio of commercial trucking insurance accounts while ensuring exceptional client satisfaction and retention.
- Manage and maintain relationships with existing commercial insurance clients
- Review and analyze insurance policies to ensure appropriate coverage and compliance
- Process policy changes, renewals, and endorsements for insurance accounts
- Conduct risk assessments and provide risk management recommendations
- Coordinate with underwriters and insurance carriers for policy placement
- Handle client inquiries and resolve coverage-related issues
- Monitor and ensure compliance with DOT regulations and insurance requirements
- Prepare insurance documentation, certificates, and policy summaries
- Develop and implement client retention strategies
- Maintain accurate client records and documentation in CRM system
Qualifications
- Bilingual (English/Spanish)
- Active Property & Casualty (P&C) Insurance License required
- 3-5 years of commercial insurance experience, with specific focus on trucking/transportation insurance
- Comprehensive knowledge of commercial trucking insurance products and coverage
- Strong understanding of DOT regulations and transportation compliance requirements
- Proficiency in insurance policy management and risk assessment
- Experience with CRM software and MS Office Suite
- Excellent account management and client service skills
- Strong analytical and problem-solving abilities
- Detail-oriented with exceptional organizational skills
- Effective written and verbal communication skills
- Knowledge of transportation industry risk management practices
Additional Information
Please see our company Benefits:
- Medical, Dental, Vision
- Life and AD&D insurance
- FSA / HSA
- Commuter & Child Care FSA
- Cancer Support Benefits
- Pet Insurance
- Accident & Critical Illness
- Hospital Indemnity
- Employee Assistance Program (EAP)
- 11 Paid Holidays
- Flexible PTO
- 401K
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
Extraordinary opportunity. Exceptional experience.
Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
- We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
- We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
- We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
- We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
- We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.
Job Description
We are seeking an experienced Client Manager II specializing in insurance to join our team in Leola, PA United States. In this role, you will be responsible for managing and servicing a portfolio of commercial trucking insurance accounts while ensuring exceptional client satisfaction and retention.
- Manage and maintain relationships with existing commercial insurance clients
- Review and analyze insurance policies to ensure appropriate coverage and compliance
- Process policy changes, renewals, and endorsements for insurance accounts
- Conduct risk assessments and provide risk management recommendations
- Coordinate with underwriters and insurance carriers for policy placement
- Handle client inquiries and resolve coverage-related issues
- Monitor and ensure compliance with DOT regulations and insurance requirements
- Prepare insurance documentation, certificates, and policy summaries
- Develop and implement client retention strategies
- Maintain accurate client records and documentation in CRM system
Qualifications
- Bilingual (English/Spanish)
- Active Property & Casualty (P&C) Insurance License required
- 3-5 years of commercial insurance experience, with specific focus on trucking/transportation insurance
- Comprehensive knowledge of commercial trucking insurance products and coverage
- Strong understanding of DOT regulations and transportation compliance requirements
- Proficiency in insurance policy management and risk assessment
- Experience with CRM software and MS Office Suite
- Excellent account management and client service skills
- Strong analytical and problem-solving abilities
- Detail-oriented with exceptional organizational skills
- Effective written and verbal communication skills
- Knowledge of transportation industry risk management practices
Additional Information
Please see our company Benefits:
- Medical, Dental, Vision
- Life and AD&D insurance
- FSA / HSA
- Commuter & Child Care FSA
- Cancer Support Benefits
- Pet Insurance
- Accident & Critical Illness
- Hospital Indemnity
- Employee Assistance Program (EAP)
- 11 Paid Holidays
- Flexible PTO
- 401K
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
See All 22 Director Of Client Services Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find JobsDirector Of Client Services Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Director Of Client Services Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
- JPMorganChase4
- Morgan Stanley3
- Sun Life2
- Gallagher2
- Jacobs1
Top Industries Hiring
- Investment & Asset Management6
- Banking & Financial Services5
- Fintech4
- Insurance3
- Healthcare & Medical Services3
What Iowa Employers Look For
The qualifications that appear most often in director of client services jobs across Iowa.
- Bachelor's degree in business, communications, or a related field required
- Five or more years of client-facing leadership or account management experience
- Proven ability to manage and grow complex client relationships at an enterprise level
- Experience leading and developing client services teams of five or more people
- Strong proficiency with CRM platforms and client reporting tools
- Excellent written and verbal communication skills for executive-level stakeholder engagement
Director Of Client Services Jobs in Iowa: Frequently Asked Questions
How do you become a director of client services in Iowa?
Most directors of client services in Iowa move into the role after several years in account management, client success, or customer operations, often within financial services, healthcare, or technology firms. Iowa employers typically expect a bachelor's degree in business, marketing, or communications, though an MBA strengthens candidacy for director-level roles. No state-issued license is required for the role itself, but industry credentials such as a Certified Client Service Professional designation can reinforce a candidate's profile.
Which companies hire director of client servicess in Iowa?
Employers hiring director of client servicess in Iowa right now include JPMorganChase, Morgan Stanley, and Sun Life, based on current listings on Migrate Mate as of July 2026. Iowa's concentration of financial services and insurance headquarters, particularly in Des Moines, makes the state one of the more active markets for this role in the Midwest.
Which Iowa cities have the most director of client services jobs?
Des Moines, West Des Moines, and Cedar Rapids have the most director of client services openings in Iowa. Des Moines dominates because it is home to the corporate headquarters of several large insurance and financial services firms, while Cedar Rapids and Davenport support demand through regional technology companies, healthcare systems, and professional services operations that require dedicated client leadership.
Are there remote director of client services jobs in Iowa?
Yes, and they are more common than in many fields, since the role is fundamentally desk-based and relationship-driven rather than location-dependent. About 31% of director of client services openings tied to Iowa are remote or hybrid as of July 2026, reflecting broader flexibility in professional services hiring. Strategic account oversight, team management, and client reporting functions are the parts of the role most often performed remotely.
How can I get hired as a director of client services in Iowa with little or no experience?
The most realistic entry path is to start as a client services coordinator, account associate, or customer success representative at a mid-size Iowa employer, then build toward a manager role before targeting director-level openings. Large Iowa-based insurers and financial services firms often promote internally and post associate-level roles that develop the leadership and relationship skills directors need. Completing a project management credential or a CRM certification can differentiate candidates who lack direct leadership experience.
Where can I find and apply to director of client services jobs in Iowa?
You can find and apply to director of client services jobs in Iowa on Migrate Mate, which lists current Iowa openings across industries and experience levels. Find roles that fit your background and apply directly to the ones that match.
See All 22 Director Of Client Services Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
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