Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

Turner & Townsend is seeking an experienced Senior Director of Project Management to join our team. This Senior Director will be a member of the Western Region leadership team responsible for leading the western Washington civic market, driving growth and profitability of the business unit through leadership, new business development, client management and service delivery. This individual will lead and develop a team of Project Managers and the delivery of project management services on major projects and programs throughout western Washington and will support the broader team as needed throughout the state. This individual will be based in our Seattle office and will be responsible for ensuring service excellence in terms of service delivery, and continued growth of our project management service offering including client engagement and market outreach.

The successful candidate will be a driven leader with great interpersonal skills.

Responsibilities:

Support the Western Region and the Washington Cost Center in business generation and business operations with a focus on the civic market - managing new and existing client relationships, overseeing business operations and services, deliverables and value driven offerings, driving new revenue through the generation of new work and contract renewals on existing accounts.

Business Operations:

• Leadership of project management team responsible for planning and executing projects in western Washington region for the business
• Program management of our western Washington portfolio of projects including oversight of project management services, deliverables, and collaborations/resources
• Identify/diagnose client service delivery needs and the business team resources necessary to execute such services for value-add results
• Financial Management - Utilize industry standard spreadsheets and accounting tools to track the ongoing margin levels, monthly fee/resource forecasts for each project and financial reports, including budgeting
• Working with our recruiting professionals, source and recruit, interview, and manage new talent to join our team for service delivery
• Provide effective line management for the staff members assigned to you, including coaching and mentoring, as necessary to assist them in achieving professional and career growth objectives
• Provide monthly updates regarding the status of projects, initiatives, and staffing, and where appropriate, highlighting issues of concern, and/or conflict
• Ensure client invoices are accurate and issued on a timely basis. Following up on accounts receivables.
• Liaison with municipal authorities having jurisdiction over projects
• Engagement in local/regional leadership team with other area directors and cost center leader
• Set a clear strategy and ambition with the team in line with our Business Plan
• Be a role model that drives a “one business” culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society
• Support the training and mentorship of current staff and promote an upward career trajectory
• Preparation and/or support of proposals/RFP responses for new clients/projects
• Process improvement – Identify and act upon ways to improve internal systems and processes
• Lead the strategic and operational management of Project Management Services, including resource planning and management, financial management, business generation and training and development
• Set a clear strategy and ambition with the team in line with our Business Plan
• Grow and develop exceptional people, promoting a culture of learning, respect and inclusivity
• Serve as a role model to everyone by upholding our values of respect, integrity, service, and excellence at all times

Qualifications

• Bachelor’s degree in construction management, architecture, engineering or field related to construction
• Minimum 15 years of relevant experience working in a project management role in the construction A-E-C industry. This will include experience in business development and within the construction consultancy, advisory, architecture, or real estate industries.
• A comprehensive knowledge of the construction consultancy/advisory business that adds value or strategically enhances deliverables and initiatives
• An ability to identify critical messages and unique selling points, and clearly and effectively communicate them
• Demonstrated experience leading alternative delivery projects (Design-Build, Progressive Design-Build, CM/GC) and providing strategic owner advisory services throughout project planning and execution. DBIA certification preferred.
• Excellent project management, organizational and problem-solving skills, with a proven ability to implement/enforce procedures and to influence at all levels
• Should be a self-starter and possess a strong ability to handle multiple projects simultaneously to tight deadlines, with an ability to work in a highly collaborative team environment
• Creative thinker with an ability to communicate complex ideas in a simple way, both written and verbally
• Proven track record of managing successful project management service delivery for clients
• Experience managing teams of individual project managers and support staff
• Strong knowledge of local western Washington construction market
• Ability to develop strong relationships with internal team members, clients and cross-functional team members
• Relevant technical and leadership experience overseeing major construction projects or programs
• Demonstrates excellent presentation, verbal, written, organizational and communication skills

Exceptional Business development ambition, acumen, and demonstrated experience in achieving business growth

Additional Information

The salary range for this full-time role is $230K-$250K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

On-site presence and requirements may change depending on our client's needs

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.