Senior Level Director of Resident Services Jobs
Senior level director of resident services jobs place experienced professionals in charge of community operations strategy, resident experience outcomes, and the cross-functional teams that deliver them. Roles concentrate predominantly on-site across Consulting & Professional Services, Construction & Real Estate, and Technology & Software, with employers like BKF Engineers, WSP in the U.S., and HDR hiring at this level now.
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INTRODUCTION
Keville Enterprises Inc., an established Construction Management Consulting & Inspection firm, is seeking a full-time Resident Engineer I to join our team in Rocky Hill, CT. If you have experience in inspecting public and private construction projects for highway, road, bridge, rail, facilities, water/wastewater, and airport projects and a passion for delivering high-quality results, we encourage you to apply! Keville has been serving the Construction Management Industry since 1991. A WBE/DBE Certified Construction management and inspection firm, Keville specializes in providing a full spectrum of construction management and support services as an owner's representative on public and private projects.
BENEFITS
Keville's benefits include a 401k Profit Sharing Plan, Medical, Dental, Vision, Wellness incentives, Life, Disability, Critical Illness, Accident, and Hospital insurance, Health/Dependent Care FSA, paid Vacation, Sick and Holiday time off, Parental leave, Employee Assistance Plan, Tuition Reimbursement, Employee Discounts, and an Employee Referral Bonus Program. We support ample industry-related training and a broad range of career opportunities.
DUTIES:
Area of focus will be inspecting work performed by construction contractors to ensure conformance with contract plans and specifications, contract administration, reporting daily progress, tracking and documenting quantities of work performed, resolving construction problems and challenges in the field, and other oversight responsibilities as assigned. Candidates shall have knowledge of construction means and methods, materials, strong communication skills; ability to read and interpret plans and specifications and to perform quantity takeoffs/calculations; and ability to prepare correspondence, reports, and recommendations concerning construction issues; and ability to establish and maintain project records.
QUALIFICATIONS
* Experience in inspecting, testing, or managing construction projects is a must.
* Candidates must be fully proficient in the use of computers including MS Word, Excel, and Site Manager.
* Must have effective written and oral communication skills, be eager to learn, willing to perform a variety of tasks, and be a team player.
* A minimum of eight (8) years of experience in civil, highway, or a relevant engineering field. Three (3) years of this experience shall have been in a field supervision role and at least four (4) years of which shall have been in field inspection activities.
* A current State of Connecticut Professional Engineer's License or CCM Certification in addition to a Bachelor of Science Degree (BS) in a relevant field is required.
* Other certifications a plus including: NACE Coatings Inspection; ATSSA Traffic Control Supervisor; NETTCP Asphalt, Soils and Concrete; and AWS/CWI.
* Employees assigned to driving duties ("drivers") must have a current, valid US State driver's license and have a satisfactory driving record in accordance with Keville's driving policy.
* OSHA 10 certification is a condition of employment.
* Daily on-site presence is required, with occasional evening or weekend work during critical project phases or to meet project deadlines.
Keville Enterprises, Inc. is an Affirmative Action/Equal Opportunity Employer-Veteran/Disability
Background checks required. Pre-employment (post-offer)
INTRODUCTION
Keville Enterprises Inc., an established Construction Management Consulting & Inspection firm, is seeking a full-time Resident Engineer I to join our team in Rocky Hill, CT. If you have experience in inspecting public and private construction projects for highway, road, bridge, rail, facilities, water/wastewater, and airport projects and a passion for delivering high-quality results, we encourage you to apply! Keville has been serving the Construction Management Industry since 1991. A WBE/DBE Certified Construction management and inspection firm, Keville specializes in providing a full spectrum of construction management and support services as an owner's representative on public and private projects.
BENEFITS
Keville's benefits include a 401k Profit Sharing Plan, Medical, Dental, Vision, Wellness incentives, Life, Disability, Critical Illness, Accident, and Hospital insurance, Health/Dependent Care FSA, paid Vacation, Sick and Holiday time off, Parental leave, Employee Assistance Plan, Tuition Reimbursement, Employee Discounts, and an Employee Referral Bonus Program. We support ample industry-related training and a broad range of career opportunities.
DUTIES:
Area of focus will be inspecting work performed by construction contractors to ensure conformance with contract plans and specifications, contract administration, reporting daily progress, tracking and documenting quantities of work performed, resolving construction problems and challenges in the field, and other oversight responsibilities as assigned. Candidates shall have knowledge of construction means and methods, materials, strong communication skills; ability to read and interpret plans and specifications and to perform quantity takeoffs/calculations; and ability to prepare correspondence, reports, and recommendations concerning construction issues; and ability to establish and maintain project records.
QUALIFICATIONS
* Experience in inspecting, testing, or managing construction projects is a must.
* Candidates must be fully proficient in the use of computers including MS Word, Excel, and Site Manager.
* Must have effective written and oral communication skills, be eager to learn, willing to perform a variety of tasks, and be a team player.
* A minimum of eight (8) years of experience in civil, highway, or a relevant engineering field. Three (3) years of this experience shall have been in a field supervision role and at least four (4) years of which shall have been in field inspection activities.
* A current State of Connecticut Professional Engineer's License or CCM Certification in addition to a Bachelor of Science Degree (BS) in a relevant field is required.
* Other certifications a plus including: NACE Coatings Inspection; ATSSA Traffic Control Supervisor; NETTCP Asphalt, Soils and Concrete; and AWS/CWI.
* Employees assigned to driving duties ("drivers") must have a current, valid US State driver's license and have a satisfactory driving record in accordance with Keville's driving policy.
* OSHA 10 certification is a condition of employment.
* Daily on-site presence is required, with occasional evening or weekend work during critical project phases or to meet project deadlines.
Keville Enterprises, Inc. is an Affirmative Action/Equal Opportunity Employer-Veteran/Disability
Background checks required. Pre-employment (post-offer)
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Find JobsSenior Level Director of Resident Services Job Market
Who's Hiring
- BKF Engineers19
- WSP in the U.S.6
- HDR4
- PMCS Group4
- Michael Baker International4
Top Industries Hiring
- Consulting & Professional Services53
- Construction & Real Estate22
- Technology & Software6
- Education1
- Insurance1
Senior Level Director of Resident Services Jobs: Frequently Asked Questions
How do I get a senior level director of resident services job?
Employers at this level look for candidates who have led full-service resident services programs, managed large multidisciplinary teams, and owned measurable outcomes like retention rates or satisfaction scores. A portfolio of policy development, budget oversight, and cross-departmental collaboration gives candidates the clearest edge. Demonstrated success mentoring mid-level managers and translating organizational strategy into day-to-day operations is what separates senior candidates from mid-level ones.
Which companies hire senior level director of resident servicess?
Companies hiring senior level director of resident servicess right now include BKF Engineers, WSP in the U.S., and HDR, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from large multifamily residential operators, senior living and healthcare communities, and property management organizations with sizable portfolios requiring experienced leadership.
Are there remote senior level director of resident services jobs?
Yes, though most positions at this level are on-site given the operational and resident-facing nature of the role. About 7% of senior level director of resident services openings are remote or hybrid as of November 2026, and those tend to be regional oversight roles, corporate-level program leadership, or consulting-adjacent positions that do not require daily presence at a single property.
What makes a director of resident services role senior level?
Senior level director of resident services roles are defined by scope of ownership, not just tenure. At this stage, you are setting program direction, managing team leads rather than individual contributors, overseeing multi-site or large-portfolio operations, and driving strategic initiatives like new service models or compliance frameworks. You are also expected to mentor rising managers and represent resident services at the executive or ownership level.
Which industries hire the most senior level director of resident servicess?
Senior Level director of resident services roles concentrate in Consulting & Professional Services, Construction & Real Estate, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate large resident or tenant populations that require structured, professionally led services programs with clear accountability and strategic oversight.