Fraud Investigator Jobs in Delaware
Fraud Investigator jobs in Delaware are open across Newark, Wilmington, and Millsboro and other Delaware metros, with employers like City National Bank, Citi, and M&T Bank hiring at every experience level. Find a role that fits below and apply directly.
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Detects and prevents fraudulent activities by analyzing anomalous activity in near real-time environment in order to minimize Bank fraud losses, mitigate internal intent to defraud the Bank, and protect customers from external threats. Supports various fraud related activities, including fraudulent scenario resolution, fraud detection system monitoring, fraud alert coordination, and escalation when appropriate.
Primary Responsibilities:
- Review transaction data from the real-time fraud detection system and other reporting sources and complete additional research in various internal and external systems to identify potentially fraudulent transactions.
- Place appropriate holds on accounts identified as having potentially fraudulent issues, document action taken and track status through resolution to provide a record of activity and support identification of trends or consistent issues.
- Contact customers by phone, mail and email to verify transactions, resolve fraud-related account issues, and verify legitimacy of activity.
- Leverage fraud knowledge to communicate with customers, merchants, financial institutions, law enforcement and Bank personnel on a professional level to resolve potential fraud-related issues and provide information.
- Ensure activities comply with applicable laws and regulations impacting fraud detection activities to protect Company and customer interests.
- Communicate with customers, merchants and Visa personnel to authenticate customers and provide verbal authorizations or respond to fraud in progress.
- Remain current on multiple fraud trends, threats, and imminent scams impacting the Bank’s portfolios and customers. Recommend changes to fraud detection system parameters to higher management to optimize fraud detection while minimizing negative customer impact.
- Acquire and maintain ability to rapidly navigate multiple mainframe systems to locate information and complete account maintenance activities. Use specified software applications to manage and share information within the department as appropriate.
- Serve as primary fraud contact on all assigned cases.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Scope of Responsibilities:
Supervisory/Managerial Responsibilities:
No supervisory responsibilities.
Education and Experience Required:
- Associate’s degree and a minimum of 1 year relevant work experience, OR in lieu of a degree, a combined minimum of 3 years’ higher education and related work experience including a minimum of 1 year relevant work experience
- Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages
Education and Experience Preferred:
- Experience or coursework in a financial crime or law enforcement related field
- Customer service experience
- Experience working in a team environment
- Proven analytical skills
- Experience communicating effectively with all levels of personnel
- Experience making decisions quickly and accurately as well as handling multiple tasks simultaneously
Location/Schedule:
This position will require a hybrid schedule, reporting onsite weekly in compliance with Bank policy, out of Bridgeport Center (Bridgeport, CT), Commerce Drive (Amherst, NY), or Millsboro (Millsboro, DE). The schedule will be 10:00 AM - 6:30 PM, 5 days per week (Mon, Tues, Fri, Sat and the option of Weds or Thurs). More details to be provided regarding schedule during the interview process.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location:
Millsboro, Delaware, United States of America
Overview:
Detects and prevents fraudulent activities by analyzing anomalous activity in near real-time environment in order to minimize Bank fraud losses, mitigate internal intent to defraud the Bank, and protect customers from external threats. Supports various fraud related activities, including fraudulent scenario resolution, fraud detection system monitoring, fraud alert coordination, and escalation when appropriate.
Primary Responsibilities:
- Review transaction data from the real-time fraud detection system and other reporting sources and complete additional research in various internal and external systems to identify potentially fraudulent transactions.
- Place appropriate holds on accounts identified as having potentially fraudulent issues, document action taken and track status through resolution to provide a record of activity and support identification of trends or consistent issues.
- Contact customers by phone, mail and email to verify transactions, resolve fraud-related account issues, and verify legitimacy of activity.
- Leverage fraud knowledge to communicate with customers, merchants, financial institutions, law enforcement and Bank personnel on a professional level to resolve potential fraud-related issues and provide information.
- Ensure activities comply with applicable laws and regulations impacting fraud detection activities to protect Company and customer interests.
- Communicate with customers, merchants and Visa personnel to authenticate customers and provide verbal authorizations or respond to fraud in progress.
- Remain current on multiple fraud trends, threats, and imminent scams impacting the Bank’s portfolios and customers. Recommend changes to fraud detection system parameters to higher management to optimize fraud detection while minimizing negative customer impact.
- Acquire and maintain ability to rapidly navigate multiple mainframe systems to locate information and complete account maintenance activities. Use specified software applications to manage and share information within the department as appropriate.
- Serve as primary fraud contact on all assigned cases.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Scope of Responsibilities:
Supervisory/Managerial Responsibilities:
No supervisory responsibilities.
Education and Experience Required:
- Associate’s degree and a minimum of 1 year relevant work experience, OR in lieu of a degree, a combined minimum of 3 years’ higher education and related work experience including a minimum of 1 year relevant work experience
- Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages
Education and Experience Preferred:
- Experience or coursework in a financial crime or law enforcement related field
- Customer service experience
- Experience working in a team environment
- Proven analytical skills
- Experience communicating effectively with all levels of personnel
- Experience making decisions quickly and accurately as well as handling multiple tasks simultaneously
Location/Schedule:
This position will require a hybrid schedule, reporting onsite weekly in compliance with Bank policy, out of Bridgeport Center (Bridgeport, CT), Commerce Drive (Amherst, NY), or Millsboro (Millsboro, DE). The schedule will be 10:00 AM - 6:30 PM, 5 days per week (Mon, Tues, Fri, Sat and the option of Weds or Thurs). More details to be provided regarding schedule during the interview process.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location:
Millsboro, Delaware, United States of America
See All 5 Fraud Investigator Jobs in Delaware
Find roles in Delaware that match your experience and apply in just a few clicks.
Find Fraud Investigator JobsFraud Investigator Jobs by City in Delaware
Where Delaware roles are concentrated, by current openings.
Fraud Investigator Job Market in Delaware
A snapshot from current Delaware openings, updated as new roles post.
Who's Hiring
- City National Bank2
- Citi1
- M&T Bank1
- OneMain Financial1
Top Industries Hiring
- Banking & Financial Services3
- Consulting & Professional Services1
What Delaware Employers Look For
The qualifications that appear most often in fraud investigator jobs across Delaware.
- Bachelor's degree in criminal justice, finance, accounting, or a related field
- Certified Fraud Examiner (CFE) credential or active pursuit of certification
- Experience conducting interviews, taking statements, and writing investigation reports
- Proficiency with case management systems and fraud detection software
- Knowledge of relevant laws including the Bank Secrecy Act and insurance fraud statutes
- Strong analytical skills for reviewing financial records, claims data, and transactional patterns
Fraud Investigator Jobs in Delaware: Frequently Asked Questions
How many fraud investigator jobs are there in Delaware?
There are 5+ fraud investigator openings in Delaware on Migrate Mate as of June 2026, with the most roles in Newark, Wilmington, and Millsboro. New positions post regularly as employers across Delaware hire.
How much do fraud investigators make in Delaware?
Fraud investigators in Delaware earn a median of about $122,050 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $65,830 for the lowest 10% to over $164,510 for the top 10%. Pay rises with experience, specialty, and employer.
Which Delaware cities have the most fraud investigator jobs?
Newark, Wilmington, and Millsboro have the most fraud investigator openings in Delaware right now, with additional roles spread across smaller metros statewide.
Which companies hire fraud investigators in Delaware?
Employers hiring fraud investigators in Delaware include City National Bank, Citi, and M&T Bank, based on current listings on Migrate Mate as of June 2026.
Are there remote fraud investigator jobs in Delaware?
Yes. About 20% of fraud investigator openings tied to Delaware are remote or hybrid as of June 2026. The rest are on-site roles based in Delaware metros.
How do I apply for fraud investigator jobs in Delaware?
You can apply to fraud investigator jobs in Delaware directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Delaware location, then apply to each one that fits.
See All 5 Fraud Investigator Jobs in Delaware
Find roles in Delaware that match your experience and apply in just a few clicks.
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