Senior Level Head Of Communications Jobs
Senior level head of communications jobs place experienced professionals in charge of enterprise-wide messaging strategy, brand narrative, and the teams that bring both to life. Roles cover 20% remote and hybrid arrangements across Technology & Software, Investment & Asset Management, and Construction & Real Estate, with employers like SeatGeek, Citi, and Paxos hiring at this level now.
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Join our team and lead the management system for one of the firm's largest control testing organizations, providing senior leadership with transparent, accurate, and actionable insights into organizational performance, execution, workforce effectiveness, quality outcomes, risk management, and transformation progress. As an Executive Director in our Testing Center of Excellence, you will partner closely with senior leaders across Testing, Control Management, Compliance, Audit, Risk, Finance, Workforce Strategy, Product, Technology and Data & Analytics. You will also drive enterprise performance management, executive reporting, stakeholder communications, Key Performance Indicators (KPI), governance, analytics and business insights across a global organization of more than 1,100 employees. In addition, you will be a key advisor to senior leadership, helping translate data into decisions, priorities and actions that improve business outcomes.
Job Responsibilities
- Own the TCoE management system, including executive scorecards, business reviews, governance routines, and leadership reporting.
- Define and lead enterprise KPI/KRI strategy, metric governance, scorecard frameworks, and performance measurement standards across the organization.
- Establish a single performance narrative across execution, quality, workforce, financial management, risk, governance, and transformation initiatives.
- Lead quarterly business reviews, executive updates, leadership dashboards, management reporting, and senior stakeholder communications.
- Provide strategic analytics, decision support, scenario analysis, workforce insights, productivity measurements, and business intelligence to senior leaders.
- Own executive communications, leadership messaging, presentations, and stakeholder engagement materials that clearly articulate organizational priorities, performance, risks, opportunities, and strategic decisions.
- Serve as the central point of accountability for performance transparency, ensuring leadership has timely and accurate visibility into organizational effectiveness and outcomes.
- Lead reporting strategy, requirements, prioritization, and governance, partnering closely with technology, data, and reporting teams to deliver scalable reporting and dashboard solutions.
- Drive automation, simplification, and modernization of reporting processes, reducing manual effort while improving quality, consistency, and scalability.
- Partner with Strategy & Transformation leadership to define success measures, track benefits realization, and quantify business impact from transformation initiatives.
- Establish enterprise performance benchmarks and management insights that support continuous improvement, accountability, and informed decision-making.
Required Qualifications, Skills And Capabilities
- 10+ years of experience in business management, Chief Operating Officer functions, strategy, analytics, finance, product management, operations, control management, Risk, compliance or consulting.
- Demonstrated success leading enterprise performance management, executive reporting, business intelligence, analytics, governance, or strategic management functions within large, complex organizations.
- Proven ability to influence executive decision-making and drive measurable business outcomes through data, insights, and strategic analysis.
- Demonstrated experience developing executive communications, board-level presentations, governance materials, scorecards, and leadership reporting.
- Strong understanding of performance measurement frameworks, metrics governance, KPI development, and management operating routines.
- Exceptional executive presence, communication, storytelling, and stakeholder management skills.
- Proven ability to influence outcomes across highly matrixed environments without direct authority.
- Ability to synthesize large amounts of information into clear themes, insights, recommendations, and decisions for senior leadership.
- Experience within Risk, Compliance, Control Management, Audit, Testing, Operations, Finance, or other governance-oriented organizations.
- Experience leading analytics, business intelligence, reporting transformation, data governance, or performance management initiatives.
- Experience supporting executive committees, regulatory engagements, board reporting, or senior governance forums.
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Job Description
Join our team and lead the management system for one of the firm's largest control testing organizations, providing senior leadership with transparent, accurate, and actionable insights into organizational performance, execution, workforce effectiveness, quality outcomes, risk management, and transformation progress. As an Executive Director in our Testing Center of Excellence, you will partner closely with senior leaders across Testing, Control Management, Compliance, Audit, Risk, Finance, Workforce Strategy, Product, Technology and Data & Analytics. You will also drive enterprise performance management, executive reporting, stakeholder communications, Key Performance Indicators (KPI), governance, analytics and business insights across a global organization of more than 1,100 employees. In addition, you will be a key advisor to senior leadership, helping translate data into decisions, priorities and actions that improve business outcomes.
Job Responsibilities
- Own the TCoE management system, including executive scorecards, business reviews, governance routines, and leadership reporting.
- Define and lead enterprise KPI/KRI strategy, metric governance, scorecard frameworks, and performance measurement standards across the organization.
- Establish a single performance narrative across execution, quality, workforce, financial management, risk, governance, and transformation initiatives.
- Lead quarterly business reviews, executive updates, leadership dashboards, management reporting, and senior stakeholder communications.
- Provide strategic analytics, decision support, scenario analysis, workforce insights, productivity measurements, and business intelligence to senior leaders.
- Own executive communications, leadership messaging, presentations, and stakeholder engagement materials that clearly articulate organizational priorities, performance, risks, opportunities, and strategic decisions.
- Serve as the central point of accountability for performance transparency, ensuring leadership has timely and accurate visibility into organizational effectiveness and outcomes.
- Lead reporting strategy, requirements, prioritization, and governance, partnering closely with technology, data, and reporting teams to deliver scalable reporting and dashboard solutions.
- Drive automation, simplification, and modernization of reporting processes, reducing manual effort while improving quality, consistency, and scalability.
- Partner with Strategy & Transformation leadership to define success measures, track benefits realization, and quantify business impact from transformation initiatives.
- Establish enterprise performance benchmarks and management insights that support continuous improvement, accountability, and informed decision-making.
Required Qualifications, Skills And Capabilities
- 10+ years of experience in business management, Chief Operating Officer functions, strategy, analytics, finance, product management, operations, control management, Risk, compliance or consulting.
- Demonstrated success leading enterprise performance management, executive reporting, business intelligence, analytics, governance, or strategic management functions within large, complex organizations.
- Proven ability to influence executive decision-making and drive measurable business outcomes through data, insights, and strategic analysis.
- Demonstrated experience developing executive communications, board-level presentations, governance materials, scorecards, and leadership reporting.
- Strong understanding of performance measurement frameworks, metrics governance, KPI development, and management operating routines.
- Exceptional executive presence, communication, storytelling, and stakeholder management skills.
- Proven ability to influence outcomes across highly matrixed environments without direct authority.
- Ability to synthesize large amounts of information into clear themes, insights, recommendations, and decisions for senior leadership.
- Experience within Risk, Compliance, Control Management, Audit, Testing, Operations, Finance, or other governance-oriented organizations.
- Experience leading analytics, business intelligence, reporting transformation, data governance, or performance management initiatives.
- Experience supporting executive committees, regulatory engagements, board reporting, or senior governance forums.
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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Top Industries Hiring
- Technology & Software
- Investment & Asset Management
- Construction & Real Estate
- Banking & Financial Services
Senior Level Head Of Communications Jobs: Frequently Asked Questions
How do I get a senior level head of communications job?
Employers at this level look for candidates who have owned communications strategy end-to-end, not just executed it. Demonstrating that you have shaped organizational voice, managed reputational risk, and led cross-functional teams through high-stakes moments sets you apart. A portfolio showing measurable outcomes from campaigns, crises, or rebrands, combined with experience advising executives, gives hiring managers confidence you can operate at this scope.
Which companies hire senior level head of communicationss?
Companies hiring senior level head of communicationss right now include SeatGeek, Citi, and Paxos, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from large enterprises, fast-scaling technology firms, and mission-driven organizations that need a communications leader who can influence both internal culture and external reputation simultaneously.
Are there remote senior level head of communications jobs?
Yes, though availability varies by employer size and industry. About 20% of senior level head of communications openings are remote or hybrid as of September 2026, reflecting demand from organizations comfortable with distributed leadership. Fully remote senior roles often come from technology companies and national nonprofits, while hybrid arrangements are more common in financial services and healthcare.
What makes a head of communications role senior level?
Senior level head of communications roles are defined by strategic ownership rather than execution support. You are accountable for setting the communications vision, aligning it with business objectives, and leading the people and budgets that carry it out. These positions typically involve advising C-suite leaders, managing crises independently, building department infrastructure, and mentoring mid-level communicators who handle day-to-day output.
Which industries hire the most senior level head of communicationss?
Senior level head of communications roles concentrate in Technology & Software, Investment & Asset Management, and Construction & Real Estate, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring because they face high public visibility, complex stakeholder environments, or rapid growth that requires a seasoned communications leader who can protect reputation and shape narrative at scale.