Hotel Operations Manager Jobs in Louisiana

Omni Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Overview:

This role will be responsible for leading and supporting all functions of the Human Resources department, including training, employee relations, Development programs and recruitment in accordance with Omni standards and local laws.

Responsibilities:

• In absence of the Director/Assistant Director, assumes role & responsibility for the Human Resources Department.
• Participates in planning and execution of associate events planned by the Human Resources Department.
• Act as liaison to management for all associates.
• Clearly and accurately document all associate issues on a timely basis following counseling and disciplinary procedures.
• Post open positions on the Omni Hotels careers website, local job boards, and other recruiting sites.
• Schedule in-person and online/phone interviews with appropriate decision-makers and interviewers.
• Ensure that applicants are tracked and moved through the interview/approval process in a timely manner.
• Assist with wage surveys as needed to ensure Omni’s is a competitive employer.
• Oversee the management for J1 and H2B visa workers.
• Ensure compliance with all visa program requirements, including documentation and reporting.
• Serve as the primary contact for J1 and H2 workers, providing support and addressing any concerns.
• Manage HRIS to ensure compliance with applicant flow log, drug testing, I9’s, background & reference check, etc.
• Champions Omni Six Pillars Culture on property and enthusiastically promotes opportunities within the hotel and company.
• Perform any other duties within the scope of the position as assigned by management.
• Heavy involvement in Internship program.

Qualifications:

• Minimum of two years of Human Resources Management experience. Preferably experience in a high-volume environment on site.
• The Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.
• Ability to effectively mentor key leadership positions, to include department heads and assistant managers.
• Proven ability to engage associates at all levels.
• Union experience preferred but not required.
• Bilingual preferred but not required.
• Experience managing J1 and H2B visa programs is a plus.
• Strong understanding of Human Resources principles, with experience handling complex and sensitive associate matters.
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
• Self-motivated with ability to manage deadlines.
• Excellent communication and presentation skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Able to adapt to changing priorities and requirements as the business and department evolves.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
• Computer proficiency; with developed excel skills. HRIS experience required, Dayforce knowledge also preferred.
• Some flexibility in working hours is expected, including occasional evenings or weekends, to meet the needs of the hotel and associates.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.