Hotel Operations Manager Jobs
Hotel Operations Manager jobs are open across full-service hotels, resorts, boutique properties, and hospitality groups, at every level from assistant manager to general manager, with specializations in rooms division, food and beverage operations, and revenue management. Find a role that fits from the openings below and apply directly.
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What makes a Hotel Operations Coordinator with McKibbon Hospitality in Clearwater, Florida?
The Hotel Operations Coordinator for both the Winter the Beach Club Resort and the Hampton Inn Clearwater, managed by McKibbon Hospitality, is a diverse and dynamic position. The Hotel Operations Coordinator supports various aspects of hotel management including operations, marketing, sales, communications, and ecommerce. With McKibbon Hospitality managing around 105 hotels, primarily in the southeast, there is plenty of potential for career growth and advancement.
Day in the Life:
- Review all postings in property internal communications system, Quore to ensure accuracy and prioritize tasks as needed.
- Respond to all guest reviews and keep Medallia and SALT up to date for both properties on the following platforms: TripAdvisor, Google Business, Expedia Partner Portal, Booking.com, Agoda, Choice Website
- Respond to all Guest Messages and comments in a timely manner on all 3rd party accounts, Expedia Portal & Booking.com
- Additional operation duties included but not limited to accounts payable and receivable, assist housekeeping and front desk during peak times and ensuring guest requests are fulfilled
- Assist in any necessary signage or collateral: No Smoking Signs, Guest Directional Signs, Front Desk Needs (Amenity Cards, TripAdvisor Cards, Misc. Signage)
- Update digital signage in the Hampton and Winter Lobby as well as channel insertion in guest rooms: Holiday Hours, Welcoming In-House Groups, CMA current events, Hotel Rules and Policies
- Assist Engineering Department with various projects including but not limited to: Creating and organizing emergency shut off documents, sourcing products when necessary, such as snap-in elevator signage, parking sign holders, etc.
- Attend weekly revenue calls to stay up to date on rates and strategy
- Create guest amenities and welcome cards, distribute and track gift certificates for Winter’s Beach Club and Hampton Inn
- Ensure McKibbon Marketing team is receiving updates regarding staff, holidays, awards, property events, & charity events
- Post current CMA collateral
- Coordinate with Mckibbon marketing and social media manager for content uploads
- Assist in planning staff events - Housekeeping Week, Team Appreciation Week, birthdays, welcoming H2B employees, etc.
- Assist sales team when needed, prospecting calls, sales blitzes
- Assist in preparation and execution of Groups and Meetings when needed
- Responsibility for accuracy on OTA sites resulting in content scores of 100%. Includes: photos, amenity information, etc.
- Review monthly content calendar and keep hotel staff engaged
- Update In-Room Channel Insertion when needed
Requirements:
- Bilingual preferred
- 2-4 years of previous administrative experience
- Must be detail oriented with the ability to multi-task and strong organizational skills
- Excellent written and verbal communication skills as well as analytical and problem solving skills preferred
- A self-starter with the ability to work as an individual as well as part of a team
- Strong computer acumen including Microsoft Office products
Ideal Skills & Qualities:
- Knowledge of hotel operations
- High-energy, self-motivated with a desire to excel in a multi-stakeholder environment
- Willingness to go above and beyond what is requested
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
What makes a Hotel Operations Coordinator with McKibbon Hospitality in Clearwater, Florida?
The Hotel Operations Coordinator for both the Winter the Beach Club Resort and the Hampton Inn Clearwater, managed by McKibbon Hospitality, is a diverse and dynamic position. The Hotel Operations Coordinator supports various aspects of hotel management including operations, marketing, sales, communications, and ecommerce. With McKibbon Hospitality managing around 105 hotels, primarily in the southeast, there is plenty of potential for career growth and advancement.
Day in the Life:
- Review all postings in property internal communications system, Quore to ensure accuracy and prioritize tasks as needed.
- Respond to all guest reviews and keep Medallia and SALT up to date for both properties on the following platforms: TripAdvisor, Google Business, Expedia Partner Portal, Booking.com, Agoda, Choice Website
- Respond to all Guest Messages and comments in a timely manner on all 3rd party accounts, Expedia Portal & Booking.com
- Additional operation duties included but not limited to accounts payable and receivable, assist housekeeping and front desk during peak times and ensuring guest requests are fulfilled
- Assist in any necessary signage or collateral: No Smoking Signs, Guest Directional Signs, Front Desk Needs (Amenity Cards, TripAdvisor Cards, Misc. Signage)
- Update digital signage in the Hampton and Winter Lobby as well as channel insertion in guest rooms: Holiday Hours, Welcoming In-House Groups, CMA current events, Hotel Rules and Policies
- Assist Engineering Department with various projects including but not limited to: Creating and organizing emergency shut off documents, sourcing products when necessary, such as snap-in elevator signage, parking sign holders, etc.
- Attend weekly revenue calls to stay up to date on rates and strategy
- Create guest amenities and welcome cards, distribute and track gift certificates for Winter’s Beach Club and Hampton Inn
- Ensure McKibbon Marketing team is receiving updates regarding staff, holidays, awards, property events, & charity events
- Post current CMA collateral
- Coordinate with Mckibbon marketing and social media manager for content uploads
- Assist in planning staff events - Housekeeping Week, Team Appreciation Week, birthdays, welcoming H2B employees, etc.
- Assist sales team when needed, prospecting calls, sales blitzes
- Assist in preparation and execution of Groups and Meetings when needed
- Responsibility for accuracy on OTA sites resulting in content scores of 100%. Includes: photos, amenity information, etc.
- Review monthly content calendar and keep hotel staff engaged
- Update In-Room Channel Insertion when needed
Requirements:
- Bilingual preferred
- 2-4 years of previous administrative experience
- Must be detail oriented with the ability to multi-task and strong organizational skills
- Excellent written and verbal communication skills as well as analytical and problem solving skills preferred
- A self-starter with the ability to work as an individual as well as part of a team
- Strong computer acumen including Microsoft Office products
Ideal Skills & Qualities:
- Knowledge of hotel operations
- High-energy, self-motivated with a desire to excel in a multi-stakeholder environment
- Willingness to go above and beyond what is requested
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Hotel Operations Manager Jobs by Experience Level
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Find Hotel Operations Manager JobsHotel Operations Manager Job Market
Who's Hiring
- Marriott International27
- Caesars Entertainment6
- Encore Global5
- Courtyard by Marriott3
- Holiday Inn Express and Suites3
Top Industries Hiring
- Hospitality & Tourism
What Employers Look For
The qualifications that appear most often in hotel operations manager jobs.
- 3 to 5 years of progressive hotel or hospitality management experience
- Proficiency in property management systems such as Opera or Maestro
- Bachelor's degree in hospitality management, business administration, or a related field
- Experience managing cross-functional teams including front desk, housekeeping, and food and beverage
- Familiarity with revenue management principles and occupancy optimization strategies
- Certified Hotel Administrator credential or equivalent hospitality certification preferred
Tips for Your Hotel Operations Manager Job Search
Quantify your operational impact on your resume
Hiring managers in hotel operations want to see numbers, not narratives. Replace vague statements with results tied to occupancy rates, guest satisfaction scores, cost controls, or team size you managed directly. Specific figures make your resume stand out in competitive applicant pools.
Highlight your property management system experience
List every property management system you have used, such as Opera, Maestro, or Cloudbeds, in a dedicated skills section. Many hotel groups filter applications based on PMS familiarity, and burying this detail in a job description means recruiters often miss it entirely.
Target openings by property type and scale
A 50-room boutique hotel and a 500-room convention hotel expect very different skill sets. When you search openings, match your experience to property size and service level so your application speaks directly to what that employer actually needs.
Apply early to roles that fit
Migrate Mate lists hotel operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers for operational crises
Hotel operations interviews almost always include scenario questions about handling a sold-out night, a staffing shortage during peak season, or a major guest complaint. Prepare two or three concrete examples from your experience before your first interview call.
Negotiate beyond base pay in your offer discussion
Hotel operations roles frequently include housing allowances, meal credits, travel perks, and performance bonuses that are often not stated in the initial offer. Ask directly what the full compensation package includes before accepting any offer.
Hotel Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most hotel operations managers?
The companies hiring the most hotel operations managers right now include Marriott International, Caesars Entertainment, and Encore Global, with the largest share of openings in California, Florida, and New York, based on current listings on Migrate Mate as of September 2026. Large hotel groups and resort operators consistently post the highest volume of openings across multiple properties simultaneously.
How many hotel operations manager jobs are remote?
About 5% of hotel operations manager openings are fully remote or hybrid as of September 2026, reflecting the on-site nature of most hotel roles. The sub-areas most likely to offer remote or hybrid flexibility include regional operations oversight, corporate training roles, and multi-property support functions rather than single-property day-to-day management positions.
How do you become a hotel operations manager?
Most hotel operations managers start in front-line hospitality roles such as front desk agent, housekeeping supervisor, or food and beverage associate, then move into assistant manager positions to build cross-departmental experience. A degree in hospitality management or business helps, and earning a professional certification like the Certified Hotel Administrator designation strengthens your candidacy for senior roles.
Can you get hired as a hotel operations manager with limited experience?
You can move into a hotel operations manager role with limited direct management experience if you have strong front-line hospitality experience and can demonstrate leadership in your previous positions. Targeting smaller independent hotels or limited-service properties is a practical starting point, as these employers often promote from within and are more willing to hire candidates stepping into management for the first time.
What does the hotel operations manager interview process look like?
The hotel operations manager interview process typically starts with a phone or video screening with HR, followed by an in-person or video interview with the general manager or regional director. Candidates often face scenario-based questions about staffing challenges, guest escalations, and departmental coordination. A final round may include a property walkthrough or a meeting with department heads before an offer is extended.
Where can I find and apply to hotel operations manager jobs?
You can find and apply to hotel operations manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience, property type preference, and location, then apply directly to each opening that fits.
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