Hotel Operations Manager Jobs
Hotel Operations Manager jobs are open across full-service hotels, resorts, boutique properties, and hospitality groups, at every level from assistant manager to general manager, with specializations in rooms division, food and beverage operations, and revenue management. Find a role that fits from the openings below and apply directly.
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Operations Leadership
- Provide visible, day-to-day leadership across hotel operations — including front office, housekeeping, maintenance, and food and beverage as applicable.
- Serve as Manager on Duty (MOD) as scheduled, maintaining a guest-facing presence during peak periods and responding to escalated concerns with urgency and professionalism.
- Ensure all associates are consistently attentive, friendly, courteous, and efficient in their interactions with guests, management, and fellow team members.
- Ensure procedures for hotel safe security and monthly safe audits are followed.
Guest Experience
- Drive guest satisfaction by ensuring associates consistently deliver brand-standard service at every touchpoint.
- Be present in public areas during peak times, greeting guests and offering assistance as needed.
- Respond to guest concerns and escalations with professionalism and urgency, resolving issues to the guest's satisfaction.
Associate Development
- Lead departmental training in PAH Management service standards using the steps to effective training; hold managers accountable for associate development at every level.
- Assist in creating a positive, team-oriented environment focused on the guest through associate motivation and recognition.
- Ensure all associates receive fair and equitable treatment in accordance with PAH Management SOPs.
Financial Performance
- Monitor and manage financial performance — including monthly reforecast, line-by-line expense review, and accurate submission of financial documents to the Corporate Office per the accounting calendar.
- Each month, forecast the hotel's financial position by estimating revenues and line-by-line expenses; analyze previous and projected data to generate an accurate reforecast.
- Oversee daily Accounts Payable processing and ensure all invoices are handled accurately and on time.
Property and Compliance
- Oversee reservations operations and ensure accuracy of hotel inventory and revenue management practices.
- Ensure the physical property is clean, well-maintained, and safe through regular inspections and preventive maintenance coordination with department managers.
- Ensure safety compliance in all areas; report incidents and concerns to the General Manager and Regional Director of Operations immediately.
- Assist with vendor contract administration and coordinate with outside contractors as directed.
What You Bring
- Minimum 3 years of progressive hotel operations experience, OR a 4-year degree with 2+ years of related experience, OR a 2-year degree with 3+ years of related experience.
- Demonstrated ability to lead cross-functional hotel teams and drive operational results.
- Strong financial acumen — comfortable with forecasting, reforecasting, and expense management.
- Excellent communication skills — verbal and written — across all levels of associates and guests.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Valid driver's license for the state of Louisiana.
- Prior Marriott experience, including familiarity with FOSSE.
- Extended-stay hotel operations background.
- Familiarity with Marriott brand standards and systems.
Work Environment and Physical Requirements
- This position is based on-site in Bentonville, AR
- Requires the ability to sit, stand, and move throughout the work area for extended periods.
- Occasional lifting or carrying of materials up to 20 pounds.
- Must maintain a professional appearance and wear a name tag in accordance with PAH standards.
- Schedule may vary based on group and event needs; flexibility for occasional evenings or weekends may be required.
Compensation and Benefits
Benefits include:
Equal Opportunity Employer
Operations Leadership
- Provide visible, day-to-day leadership across hotel operations — including front office, housekeeping, maintenance, and food and beverage as applicable.
- Serve as Manager on Duty (MOD) as scheduled, maintaining a guest-facing presence during peak periods and responding to escalated concerns with urgency and professionalism.
- Ensure all associates are consistently attentive, friendly, courteous, and efficient in their interactions with guests, management, and fellow team members.
- Ensure procedures for hotel safe security and monthly safe audits are followed.
Guest Experience
- Drive guest satisfaction by ensuring associates consistently deliver brand-standard service at every touchpoint.
- Be present in public areas during peak times, greeting guests and offering assistance as needed.
- Respond to guest concerns and escalations with professionalism and urgency, resolving issues to the guest's satisfaction.
Associate Development
- Lead departmental training in PAH Management service standards using the steps to effective training; hold managers accountable for associate development at every level.
- Assist in creating a positive, team-oriented environment focused on the guest through associate motivation and recognition.
- Ensure all associates receive fair and equitable treatment in accordance with PAH Management SOPs.
Financial Performance
- Monitor and manage financial performance — including monthly reforecast, line-by-line expense review, and accurate submission of financial documents to the Corporate Office per the accounting calendar.
- Each month, forecast the hotel's financial position by estimating revenues and line-by-line expenses; analyze previous and projected data to generate an accurate reforecast.
- Oversee daily Accounts Payable processing and ensure all invoices are handled accurately and on time.
Property and Compliance
- Oversee reservations operations and ensure accuracy of hotel inventory and revenue management practices.
- Ensure the physical property is clean, well-maintained, and safe through regular inspections and preventive maintenance coordination with department managers.
- Ensure safety compliance in all areas; report incidents and concerns to the General Manager and Regional Director of Operations immediately.
- Assist with vendor contract administration and coordinate with outside contractors as directed.
What You Bring
- Minimum 3 years of progressive hotel operations experience, OR a 4-year degree with 2+ years of related experience, OR a 2-year degree with 3+ years of related experience.
- Demonstrated ability to lead cross-functional hotel teams and drive operational results.
- Strong financial acumen — comfortable with forecasting, reforecasting, and expense management.
- Excellent communication skills — verbal and written — across all levels of associates and guests.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Valid driver's license for the state of Louisiana.
- Prior Marriott experience, including familiarity with FOSSE.
- Extended-stay hotel operations background.
- Familiarity with Marriott brand standards and systems.
Work Environment and Physical Requirements
- This position is based on-site in Bentonville, AR
- Requires the ability to sit, stand, and move throughout the work area for extended periods.
- Occasional lifting or carrying of materials up to 20 pounds.
- Must maintain a professional appearance and wear a name tag in accordance with PAH standards.
- Schedule may vary based on group and event needs; flexibility for occasional evenings or weekends may be required.
Compensation and Benefits
Benefits include:
Equal Opportunity Employer
Hotel Operations Manager Jobs by Experience Level
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Find Hotel Operations Manager JobsHotel Operations Manager Job Market
Who's Hiring
- Marriott International10
- Caesars Entertainment5
- MGM Resorts International4
- Towne Park3
- Hilton2
Top Industries Hiring
- Hospitality & Tourism
- Retail
- Media & Entertainment
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in hotel operations manager jobs.
- 3 to 5 years of progressive hotel or hospitality management experience
- Proficiency in property management systems such as Opera or Maestro
- Bachelor's degree in hospitality management, business administration, or a related field
- Experience managing cross-functional teams including front desk, housekeeping, and food and beverage
- Familiarity with revenue management principles and occupancy optimization strategies
- Certified Hotel Administrator credential or equivalent hospitality certification preferred
Tips for Your Hotel Operations Manager Job Search
Quantify your operational impact on your resume
Hiring managers in hotel operations want to see numbers, not narratives. Replace vague statements with results tied to occupancy rates, guest satisfaction scores, cost controls, or team size you managed directly. Specific figures make your resume stand out in competitive applicant pools.
Highlight your property management system experience
List every property management system you have used, such as Opera, Maestro, or Cloudbeds, in a dedicated skills section. Many hotel groups filter applications based on PMS familiarity, and burying this detail in a job description means recruiters often miss it entirely.
Target openings by property type and scale
A 50-room boutique hotel and a 500-room convention hotel expect very different skill sets. When you search openings, match your experience to property size and service level so your application speaks directly to what that employer actually needs.
Apply early to roles that fit
Migrate Mate lists hotel operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers for operational crises
Hotel operations interviews almost always include scenario questions about handling a sold-out night, a staffing shortage during peak season, or a major guest complaint. Prepare two or three concrete examples from your experience before your first interview call.
Negotiate beyond base pay in your offer discussion
Hotel operations roles frequently include housing allowances, meal credits, travel perks, and performance bonuses that are often not stated in the initial offer. Ask directly what the full compensation package includes before accepting any offer.
Hotel Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most hotel operations managers?
The companies hiring the most hotel operations managers right now include Marriott International, Caesars Entertainment, and MGM Resorts International, with the largest share of openings in California, Florida, and Nevada, based on current listings on Migrate Mate as of August 2026. Large hotel groups and resort operators consistently post the highest volume of openings across multiple properties simultaneously.
How many hotel operations manager jobs are remote?
About 11% of hotel operations manager openings are fully remote or hybrid as of August 2026, reflecting the on-site nature of most hotel roles. The sub-areas most likely to offer remote or hybrid flexibility include regional operations oversight, corporate training roles, and multi-property support functions rather than single-property day-to-day management positions.
How do you become a hotel operations manager?
Most hotel operations managers start in front-line hospitality roles such as front desk agent, housekeeping supervisor, or food and beverage associate, then move into assistant manager positions to build cross-departmental experience. A degree in hospitality management or business helps, and earning a professional certification like the Certified Hotel Administrator designation strengthens your candidacy for senior roles.
Can you get hired as a hotel operations manager with limited experience?
You can move into a hotel operations manager role with limited direct management experience if you have strong front-line hospitality experience and can demonstrate leadership in your previous positions. Targeting smaller independent hotels or limited-service properties is a practical starting point, as these employers often promote from within and are more willing to hire candidates stepping into management for the first time.
What does the hotel operations manager interview process look like?
The hotel operations manager interview process typically starts with a phone or video screening with HR, followed by an in-person or video interview with the general manager or regional director. Candidates often face scenario-based questions about staffing challenges, guest escalations, and departmental coordination. A final round may include a property walkthrough or a meeting with department heads before an offer is extended.
Where can I find and apply to hotel operations manager jobs?
You can find and apply to hotel operations manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience, property type preference, and location, then apply directly to each opening that fits.
See All 100 Hotel Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Hotel Operations Manager Jobs