Senior Level Hotel Operations Manager Jobs
Senior level hotel operations manager jobs place experienced professionals at the helm of property-wide performance, leading department heads, owning guest experience outcomes, and driving the operational strategy that keeps large hotels running at their best. Openings are concentrated in Hospitality & Tourism, Media & Entertainment, and Retail, predominantly on-site across major hotel markets, with employers like McKibbon Hospitality, MGM Resorts International, and Hyatt hiring at this level now.
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Showing 5 of 42+ Senior Level Hotel Operations Manager jobs
Overall Responsibilities
Ensure that we maintain the highest standards in the hotel’s guest and associate safety and comfort. Mainly responsible for guest rooms, meeting rooms and public spaces functionality in regard to lighting, plumbing, temperature comfort, appearance and basic functionality. Keep all hotel equipment in good repair with minimum down time by providing day to day maintenance. Continually support and improve the engineering services that effectively address problems affecting guests and associates. Protect hotel assets to ensure value is maintained.
Primary Location: US-CA-Dublin
Organization: Hyatt Place Dublin/Pleasanton
The Key Responsibilities:
- Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely, as directed by Chief Engineer.
- Promptly respond to front desk reports of guest problems or concerns, inform the front desk when action is complete so the front desk can perform "Courtesy Call Back" telephone calls.
- Have the ability to explain to guest how to properly operate or use hotel equipment. Trouble-shoot and repair housekeeping equipment.
- Trouble-shoot and repair guest TV, phone, lights and furniture
- Perform preventative maintenance, repairs, or makes recommendations for repairs, as assigned: of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures and equipment.
- Daily maintain the grounds, landscaping and parking areas in a clean, neat, safe and attractive manner.
- Perform painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary.
- Maintain all storage area, shops and mechanical areas in a clean, safe and secure manner, reporting to the Chief Engineer any corrective actions that need to be taken.
- Report to work on time and in complete uniform, including name tag, as prescribed by your Supervisor.
- Follow all safety rules as outlined by the hotel.
- Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are the responsibilities of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the associate regularly works near moving mechanical parts, in outside weather conditions, and is regularly exposed to vibration. The associate is frequently exposed to fumes or airborne particles, and toxic or caustic chemicals. The associate occasionally works in high precarious places. The noise level in the work environment is usually loud.
Skills, Knowledge and Expertise
- High School diploma and/or trade school course work in related field preferred.
- Previous engineer/maintenance experience required or equivalent training.
- Requires strong command of the English language to include speaking, reading and writing
- Ability to learn quickly and work in fast paced environment
- Must be 21 years or older
- Must hold a valid California driver's license
- A true desire to satisfy the needs of others in a fast paced environment
- Ability to lift, pull, and push moderate weight (up to 100 lbs or more)
Benefits
From the first day of employment, All Hyatt associates are eligible for discounted room rates at 1000+ Hyatt properties worldwide subject to availability. This usually includes 50% discount towards food & beverages (non-alcoholic). We offer a friendly work environment with energetic co-workers and management. Do you want to be a part of Team Hyatt?
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Dublin, CA 94568 (Required)
Work Location: In person
Overall Responsibilities
Ensure that we maintain the highest standards in the hotel’s guest and associate safety and comfort. Mainly responsible for guest rooms, meeting rooms and public spaces functionality in regard to lighting, plumbing, temperature comfort, appearance and basic functionality. Keep all hotel equipment in good repair with minimum down time by providing day to day maintenance. Continually support and improve the engineering services that effectively address problems affecting guests and associates. Protect hotel assets to ensure value is maintained.
Primary Location: US-CA-Dublin
Organization: Hyatt Place Dublin/Pleasanton
The Key Responsibilities:
- Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely, as directed by Chief Engineer.
- Promptly respond to front desk reports of guest problems or concerns, inform the front desk when action is complete so the front desk can perform "Courtesy Call Back" telephone calls.
- Have the ability to explain to guest how to properly operate or use hotel equipment. Trouble-shoot and repair housekeeping equipment.
- Trouble-shoot and repair guest TV, phone, lights and furniture
- Perform preventative maintenance, repairs, or makes recommendations for repairs, as assigned: of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures and equipment.
- Daily maintain the grounds, landscaping and parking areas in a clean, neat, safe and attractive manner.
- Perform painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary.
- Maintain all storage area, shops and mechanical areas in a clean, safe and secure manner, reporting to the Chief Engineer any corrective actions that need to be taken.
- Report to work on time and in complete uniform, including name tag, as prescribed by your Supervisor.
- Follow all safety rules as outlined by the hotel.
- Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are the responsibilities of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the associate regularly works near moving mechanical parts, in outside weather conditions, and is regularly exposed to vibration. The associate is frequently exposed to fumes or airborne particles, and toxic or caustic chemicals. The associate occasionally works in high precarious places. The noise level in the work environment is usually loud.
Skills, Knowledge and Expertise
- High School diploma and/or trade school course work in related field preferred.
- Previous engineer/maintenance experience required or equivalent training.
- Requires strong command of the English language to include speaking, reading and writing
- Ability to learn quickly and work in fast paced environment
- Must be 21 years or older
- Must hold a valid California driver's license
- A true desire to satisfy the needs of others in a fast paced environment
- Ability to lift, pull, and push moderate weight (up to 100 lbs or more)
Benefits
From the first day of employment, All Hyatt associates are eligible for discounted room rates at 1000+ Hyatt properties worldwide subject to availability. This usually includes 50% discount towards food & beverages (non-alcoholic). We offer a friendly work environment with energetic co-workers and management. Do you want to be a part of Team Hyatt?
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Dublin, CA 94568 (Required)
Work Location: In person
See All 42 Senior Level Hotel Operations Manager Jobs
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Find JobsSenior Level Hotel Operations Manager Job Market
Who's Hiring
- McKibbon Hospitality8
- MGM Resorts International4
- Hyatt3
- Towne Park3
- Marriott International3
Top Industries Hiring
- Hospitality & Tourism22
- Media & Entertainment4
- Retail3
- Technology & Software2
- Banking & Financial Services1
Senior Level Hotel Operations Manager Jobs: Frequently Asked Questions
How do I get a senior level hotel operations manager job?
Employers at this level want candidates who have managed multi-department operations, not just a single function. Demonstrating that you have owned property-wide KPIs, led department heads through a renovation or rebranding, and built team capacity through coaching will separate you from the field. A record of measurable improvements to guest satisfaction scores or cost efficiency carries particular weight at senior hiring conversations.
Which companies hire senior level hotel operations managers?
Companies hiring senior level hotel operations managers right now include McKibbon Hospitality, MGM Resorts International, and Hyatt, based on current listings on Migrate Mate as of July 2026. Hiring at this level comes primarily from full-service and luxury hotel brands, large resort operators, and hospitality management groups that oversee multiple properties and need experienced leaders who can work across operational functions.
Are there remote senior level hotel operations manager jobs?
Yes, though on-site presence is the norm for most operational roles in hospitality. About 0% of senior level hotel operations manager openings are remote or hybrid as of July 2026, and those tend to be corporate operations roles, regional oversight positions, or consulting engagements rather than property-based general management. If flexibility matters to you, filtering by work setting when you search will surface those openings quickly.
What makes a hotel operations manager role senior level?
Senior level hotel operations manager roles are defined by scope, ownership, and leadership responsibility. Where a mid-level manager oversees one or two departments, a senior role typically covers the full property operation, with direct accountability for financial performance, guest experience metrics, and staff development across all departments. You are also expected to mentor managers below you, contribute to ownership or executive strategy conversations, and lead through change rather than simply execute directives.
Which industries hire the most senior level hotel operations managers?
Senior Level hotel operations manager roles concentrate in Hospitality & Tourism, Media & Entertainment, and Retail, based on current listings on Migrate Mate as of July 2026. These sectors consistently drive demand because they operate large, complex properties where experienced leadership is essential to maintaining service standards, controlling costs, and managing sizable teams across multiple revenue-generating functions.