Hospitality Jobs
Hospitality jobs are open across hotels, restaurants, resorts, and event venues, at every level from entry-level server and front desk agent to food and beverage director and general manager, with specializations in guest services, event coordination, and hotel operations. See the openings below and apply to the ones that match your experience.
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Job Summary
Nan Xiang Express is seeking a professional, customer-focused, and experienced Chinese Hospitality Manager to oversee daily hospitality and guest service operations. This role is responsible for maintaining excellent customer experiences, supervising front-of-house employees, coordinating restaurant service, resolving guest concerns, and supporting efficient business operations.
The ideal candidate has strong hospitality leadership skills, understands Chinese restaurant service operations, and can create a welcoming dining environment while maintaining high standards of customer satisfaction, teamwork, and operational efficiency.
Key Responsibilities
- Oversee daily hospitality and customer service operations throughout the restaurant.
- Supervise and coordinate front-of-house employees, including hosts, servers, cashiers, and service assistants.
- Maintain professional customer service standards and a welcoming dining atmosphere.
- Coordinate guest seating, reservations, takeout orders, and dining room activities.
- Monitor service quality and ensure customers receive accurate and timely assistance.
- Handle customer inquiries, complaints, feedback, and special requests professionally.
- Train and mentor hospitality employees on service procedures and customer interaction.
- Organize staff schedules, shift assignments, and daily service responsibilities.
- Coordinate with kitchen management to support timely food preparation and order delivery.
- Monitor dining room cleanliness, organization, and presentation.
- Support efficient service for dine-in, takeout, and delivery customers.
- Assist with implementing customer service policies and operational procedures.
- Monitor guest satisfaction and identify opportunities to improve the dining experience.
- Coordinate special promotions, group dining arrangements, and restaurant events when required.
- Maintain accurate service reports and communicate operational concerns to senior management.
- Ensure employees follow company policies, food safety practices, and workplace standards.
Qualifications and Requirements
- High school diploma or equivalent required; hospitality or business management education preferred.
- Previous experience in restaurant management, hospitality supervision, or customer service leadership.
- Understanding of front-of-house restaurant operations and guest service procedures.
- Strong communication, leadership, and interpersonal skills.
- Ability to supervise employees and coordinate daily service activities.
- Excellent customer service and conflict-resolution abilities.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced restaurant environment.
- Basic computer skills and familiarity with point-of-sale systems.
- Flexibility to work evenings, weekends, and holidays as required.
Preferred Skills
- Experience managing hospitality operations in a Chinese restaurant or Asian dining establishment.
- Familiarity with Chinese cuisine, menu terminology, and common guest preferences.
- Knowledge of dine-in, takeout, and delivery service coordination.
- Experience with staff training, scheduling, and performance monitoring.
- Ability to maintain service standards during high-volume dining periods.
- Familiarity with reservation systems, POS platforms, and customer feedback tools.
- Strong problem-solving skills and a commitment to guest satisfaction.
Work Environment
- Fast-paced Chinese restaurant and hospitality service environment.
- Regular interaction with guests, kitchen employees, servers, cashiers, and management.
- Combination of administrative responsibilities and hands-on customer service supervision.
- Frequent movement throughout dining, reception, and service areas.
- Extended periods of standing and active coordination during busy meal periods.
- Flexible scheduling may include evenings, weekends, and holidays.
Benefits
- Competitive compensation based on experience and qualifications.
- Potential performance-based incentives, where offered.
- Employee meal discounts, where available.
- Professional development and hospitality management training opportunities.
- Collaborative and customer-focused work environment.
- Opportunities for advancement into senior restaurant management roles.
Benefits depend on company policy, employment status, and eligibility.
About the Company
Nan Xiang Express is presented here as a Chinese food service business in Brooklyn, New York. The Chinese Hospitality Manager will help support restaurant operations by coordinating guest services, supervising hospitality employees, maintaining service standards, and promoting a positive dining experience for customers.
How to Apply
Interested candidates should submit an updated resume highlighting relevant experience in hospitality, restaurant management, customer service, or team supervision. Applicants should demonstrate strong leadership abilities, professional communication skills, and a commitment to excellent guest service.
Pay: $20.00 - $25.00 per year
Benefits:
- Relocation assistance
Work Location: In person
Hospitality Jobs by Experience Level
Top Cities Hiring Hospitalitys
Explore hospitality openings in the cities hiring most right now.
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Find Hospitality JobsHospitality Job Market
Who's Hiring
- Hermès52
- Chick-fil-A Restaurants49
- Sheetz26
- Opensity solutions23
- Aramark19
Top Industries Hiring
- Food & Beverage
- Education
- Construction & Real Estate
- Healthcare & Medical Services
- Insurance
What Employers Look For
The qualifications that appear most often in hospitality jobs.
- Prior experience in a hotel, restaurant, resort, or event venue setting
- Working knowledge of property management systems such as Opera or Fosse
- Food Handler or ServSafe certification for food and beverage roles
- Strong guest-facing communication and conflict resolution skills
- Availability for evenings, weekends, and holidays as required by the property
- High school diploma or equivalent, with a hospitality degree preferred for management roles
Tips for Your Hospitality Job Search
Tailor your resume to property type
A resume built for a luxury resort looks different from one targeting a quick-service restaurant. Highlight the service standards, PMS software, and guest volume relevant to the specific property type you're applying to, not a generic hospitality summary.
List certifications before job duties
Food Handler, ServSafe, TIPS, and CPR certifications appear in most screening checklists. Put them in a dedicated section near the top so hiring managers spot compliance credentials immediately, before reading your work history.
Apply early to roles that fit
Migrate Mate lists hospitality openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare stories around difficult guests
Almost every hospitality interview includes a behavioral question about handling a dissatisfied guest. Have two or three specific examples ready that show de-escalation, empathy, and a concrete resolution, not a vague answer about staying calm.
Negotiate start date around seasonal peaks
Many hospitality employers need staff before a summer season, holiday period, or major event block. Offering flexibility on your start date within those windows often carries more weight in an offer discussion than asking for a higher hourly rate.
Follow up within 48 hours of your interview
Hospitality managers fill roles fast, sometimes within days of interviewing. A short, direct follow-up email the same evening or the next morning signals reliability and genuine interest before they move on to the next candidate.
Hospitality Jobs: Frequently Asked Questions
Which companies are hiring the most hospitalitys?
The companies hiring the most hospitalitys right now include Hermès, Chick-fil-A Restaurants, and Sheetz, with the largest share of openings in Texas, New York, and Florida, based on current listings on Migrate Mate as of November 2026. Openings tend to concentrate at large hotel groups, casino resorts, and multi-unit restaurant operators.
How many hospitality jobs are remote?
About 20% of hospitality openings are fully remote or hybrid as of November 2026, which is lower than most other industries because most roles require an on-site physical presence. The sub-areas most likely to offer remote or hybrid arrangements are revenue management, corporate sales, and hospitality software training.
How do you become a hospitality professional?
Start by gaining hands-on experience in an entry-level front-of-house or back-of-house role, which builds the service instincts employers look for at every level. Pursue a hospitality management degree or certificate program if you're aiming for supervisory or GM-track positions. Earn relevant certifications such as ServSafe, CPR, or a sommelier credential depending on your specialty. Build a record of progressively responsible roles before applying to management openings.
Can you get a hospitality job with little or no experience?
Yes, many entry-level hospitality roles such as host, front desk agent, banquet server, and housekeeping attendant require no prior experience and train on the job. Emphasize customer-facing experience from any setting, including retail or volunteer work, reliable availability for shifts, and a genuine interest in guest service. Properties that are hiring for a new opening or seasonal surge are especially open to candidates without direct hospitality experience.
What does the hospitality interview process look like?
Most hospitality interviews begin with a phone or video screen focused on availability, certifications, and basic service experience. An in-person interview follows, often with a department manager or general manager, and commonly includes behavioral questions about handling difficult guests or busy service periods. For management roles, expect a second round with a regional director or ownership group, and sometimes a working interview or property walkthrough before an offer is extended.
Where can I find and apply to hospitality jobs?
You can find and apply to hospitality jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and specialty, then apply directly to each listing. Migrate Mate covers positions from entry-level front desk and food and beverage roles through hotel general manager and director of operations openings.
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