Spa Manager Jobs
Spa Manager jobs are open across luxury hotels, resort groups, medical spas, and day spas, from assistant manager to director level, with specializations in operations, retail sales, and wellness programming. See the openings below and apply to the ones that match your experience.
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Nordic Spa Assistant General Manager
Alyeska Nordic Spa | Girdwood, Alaska
Full-Time, Salary | Reports to the General Manager
We are hiring for the role of Nordic Spa Assistant General Manager. This opportunity is located in Girdwood, Alaska. This is a full-time, year-round role.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
The Opportunity
At Alyeska Nordic Spa, every department contributes to creating an exceptional wellness experience. A warm welcome creates connection. Beautifully maintained spaces create calm. Reliable facilities create confidence. Together, these experiences allow guests to slow down, reconnect, and feel well.
As the Assistant General Manager, you will bring these individual experiences together to create a Seamless Experience throughout the spa.
Working closely with the General Manager, you will lead daily operations, support department leaders, and ensure our teams, systems, and spaces work together effortlessly.
Through visible leadership, operational excellence, and genuine care for people, you will balance guest satisfaction, employee engagement, operational consistency, and business performance while creating a connected guest journey that reflects the Alyeska Nordic Spa experience.
What You'll Do
Create an Exceptional Guest Experience
- Champion a seamless guest journey that reflects Alyeska Nordic Spa's brand promises of being Simple, Inclusive, Natural, and Social.
- Ensure each department consistently delivers its contribution to the overall guest experience.
- Maintain an active and visible presence throughout the spa, observing the experience from the guest's perspective.
- Monitor guest flow, wait times, occupancy, and operational readiness to maintain a calm, comfortable, and unhurried environment.
- Identify and resolve operational challenges between departments before they impact guests.
- Support department leaders in resolving guest concerns with empathy, professionalism, and genuine care.
- Use guest feedback, survey results, and operational observations to continuously improve the guest journey.
Lead Spa Operations
- Oversee daily spa operations, ensuring departments work together efficiently and consistently.
- Translate the General Manager's operational priorities into clear departmental plans and expectations.
- Ensure cleanliness, facility conditions, equipment readiness, and guest service standards are consistently maintained.
- Coordinate staffing and operational resources based on anticipated guest volumes and business needs.
- Monitor guest capacity, amenity utilization, and movement throughout the spa to minimize congestion and wait times.
- Conduct regular operational walkthroughs, inspections, and audits to maintain established standards.
- Support preventative maintenance, deep-cleaning programs, and facility improvement initiatives.
- Monitor operational performance indicators and ensure timely follow-through on improvement opportunities.
- Assume responsibility for overall spa operations in the General Manager's absence.
Build and Develop High-Performing Teams
- Coach, support, and develop department leaders to deliver exceptional guest experiences and operational results.
- Establish clear performance expectations through regular coaching, feedback, and accountability.
- Support recruitment, onboarding, employee development, and retention initiatives.
- Foster collaboration between departments to create a positive and connected workplace.
- Empower leaders to make confident decisions aligned with Alyeska Nordic Spa's brand promises and operational expectations.
- Recognize exceptional performance and promote continuous learning and improvement.
- Support leadership development, succession planning, and employee engagement initiatives.
- Lead by example through calm decision-making, genuine communication, and a visible commitment to the guest experience.
Drive Business Performance
- Support the General Manager in achieving operating budgets, revenue targets, and profitability objectives.
- Monitor departmental labour costs, productivity, operating expenses, and financial performance.
- Align staffing and operational resources with forecasted guest demand.
- Identify opportunities to improve guest flow, capacity utilization, and revenue without compromising the guest experience.
- Support responsible inventory management, purchasing, equipment utilization, and operating costs.
- Review departmental performance and work with leaders to address variances and improvement opportunities.
- Use guest feedback, operational data, and financial results to guide business decisions.
- Support business planning, capital projects, and operational improvement initiatives.
What You Bring
- Minimum 3-5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment.
- Demonstrated experience leading multiple operating departments or complex service operations.
- Strong understanding of guest experience, service standards, and operational performance.
- Proven ability to coach, develop, and support department leaders.
- Experience managing labour costs, operating budgets, productivity, and financial performance.
- Strong organizational, communication, leadership, and problem-solving skills.
- Ability to interpret guest feedback, operational data, and performance indicators.
- Comfortable using reservation systems, Point of Sale (POS), scheduling, reporting, and Microsoft Office applications.
- Ability to remain calm, decisive, approachable, and organized in a fast-paced environment.
- Post-secondary education in hospitality, business, or a related field is preferred.
- Genuine passion for wellness, people, and creating meaningful guest experiences.
Schedule & Work Environment
- Flexibility to work mornings, evenings, weekends, and holidays based on operational needs.
- Ability to maintain an active and visible leadership presence throughout indoor and outdoor spa environments.
- Position involves regular movement throughout the property, frequent interaction with guests and employees, and responding to changing operational priorities.
- Responsibilities include supporting department leaders, observing the guest journey, resolving operational challenges, and maintaining service standards.
- Work involves periods of standing, walking, sitting, and computer use while coordinating daily operations.
- Must be able to perform the essential functions of the position safely, with or without reasonable accommodation.
At Alyeska Nordic Spa, your leadership brings every department together to create a Seamless Experience, ensuring guests feel welcomed, cared for, and able to slow down, reconnect, and feel well. Through operational excellence, thoughtful coordination, and genuine human connection, you bring the Nordic Spa guest journey to life.
Simple. Inclusive. Natural. Social
Nordic Spa Assistant General Manager
Alyeska Nordic Spa | Girdwood, Alaska
Full-Time, Salary | Reports to the General Manager
We are hiring for the role of Nordic Spa Assistant General Manager. This opportunity is located in Girdwood, Alaska. This is a full-time, year-round role.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy
The Opportunity
At Alyeska Nordic Spa, every department contributes to creating an exceptional wellness experience. A warm welcome creates connection. Beautifully maintained spaces create calm. Reliable facilities create confidence. Together, these experiences allow guests to slow down, reconnect, and feel well.
As the Assistant General Manager, you will bring these individual experiences together to create a Seamless Experience throughout the spa.
Working closely with the General Manager, you will lead daily operations, support department leaders, and ensure our teams, systems, and spaces work together effortlessly.
Through visible leadership, operational excellence, and genuine care for people, you will balance guest satisfaction, employee engagement, operational consistency, and business performance while creating a connected guest journey that reflects the Alyeska Nordic Spa experience.
What You'll Do
Create an Exceptional Guest Experience
- Champion a seamless guest journey that reflects Alyeska Nordic Spa's brand promises of being Simple, Inclusive, Natural, and Social.
- Ensure each department consistently delivers its contribution to the overall guest experience.
- Maintain an active and visible presence throughout the spa, observing the experience from the guest's perspective.
- Monitor guest flow, wait times, occupancy, and operational readiness to maintain a calm, comfortable, and unhurried environment.
- Identify and resolve operational challenges between departments before they impact guests.
- Support department leaders in resolving guest concerns with empathy, professionalism, and genuine care.
- Use guest feedback, survey results, and operational observations to continuously improve the guest journey.
Lead Spa Operations
- Oversee daily spa operations, ensuring departments work together efficiently and consistently.
- Translate the General Manager's operational priorities into clear departmental plans and expectations.
- Ensure cleanliness, facility conditions, equipment readiness, and guest service standards are consistently maintained.
- Coordinate staffing and operational resources based on anticipated guest volumes and business needs.
- Monitor guest capacity, amenity utilization, and movement throughout the spa to minimize congestion and wait times.
- Conduct regular operational walkthroughs, inspections, and audits to maintain established standards.
- Support preventative maintenance, deep-cleaning programs, and facility improvement initiatives.
- Monitor operational performance indicators and ensure timely follow-through on improvement opportunities.
- Assume responsibility for overall spa operations in the General Manager's absence.
Build and Develop High-Performing Teams
- Coach, support, and develop department leaders to deliver exceptional guest experiences and operational results.
- Establish clear performance expectations through regular coaching, feedback, and accountability.
- Support recruitment, onboarding, employee development, and retention initiatives.
- Foster collaboration between departments to create a positive and connected workplace.
- Empower leaders to make confident decisions aligned with Alyeska Nordic Spa's brand promises and operational expectations.
- Recognize exceptional performance and promote continuous learning and improvement.
- Support leadership development, succession planning, and employee engagement initiatives.
- Lead by example through calm decision-making, genuine communication, and a visible commitment to the guest experience.
Drive Business Performance
- Support the General Manager in achieving operating budgets, revenue targets, and profitability objectives.
- Monitor departmental labour costs, productivity, operating expenses, and financial performance.
- Align staffing and operational resources with forecasted guest demand.
- Identify opportunities to improve guest flow, capacity utilization, and revenue without compromising the guest experience.
- Support responsible inventory management, purchasing, equipment utilization, and operating costs.
- Review departmental performance and work with leaders to address variances and improvement opportunities.
- Use guest feedback, operational data, and financial results to guide business decisions.
- Support business planning, capital projects, and operational improvement initiatives.
What You Bring
- Minimum 3-5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment.
- Demonstrated experience leading multiple operating departments or complex service operations.
- Strong understanding of guest experience, service standards, and operational performance.
- Proven ability to coach, develop, and support department leaders.
- Experience managing labour costs, operating budgets, productivity, and financial performance.
- Strong organizational, communication, leadership, and problem-solving skills.
- Ability to interpret guest feedback, operational data, and performance indicators.
- Comfortable using reservation systems, Point of Sale (POS), scheduling, reporting, and Microsoft Office applications.
- Ability to remain calm, decisive, approachable, and organized in a fast-paced environment.
- Post-secondary education in hospitality, business, or a related field is preferred.
- Genuine passion for wellness, people, and creating meaningful guest experiences.
Schedule & Work Environment
- Flexibility to work mornings, evenings, weekends, and holidays based on operational needs.
- Ability to maintain an active and visible leadership presence throughout indoor and outdoor spa environments.
- Position involves regular movement throughout the property, frequent interaction with guests and employees, and responding to changing operational priorities.
- Responsibilities include supporting department leaders, observing the guest journey, resolving operational challenges, and maintaining service standards.
- Work involves periods of standing, walking, sitting, and computer use while coordinating daily operations.
- Must be able to perform the essential functions of the position safely, with or without reasonable accommodation.
At Alyeska Nordic Spa, your leadership brings every department together to create a Seamless Experience, ensuring guests feel welcomed, cared for, and able to slow down, reconnect, and feel well. Through operational excellence, thoughtful coordination, and genuine human connection, you bring the Nordic Spa guest journey to life.
Simple. Inclusive. Natural. Social
See All 221+ Spa Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Spa Manager JobsSpa Manager Job Market
Who's Hiring
- Hand & Stone Massage and Facial Spa35
- European Wax Center14
- NakedMD12
- Massage Envy9
- Marriott International8
Top Industries Hiring
- Retail
- Hospitality & Tourism
What Employers Look For
The qualifications that appear most often in spa manager jobs.
- 3 to 5 years of spa or wellness management experience in a supervisory role
- Proven ability to manage retail sales goals and service revenue targets
- Experience scheduling and leading a team of licensed therapists and estheticians
- Familiarity with spa management software such as Book4Time, SpaSoft, or Mindbody
- Active state licensure in esthetics, cosmetology, or massage therapy preferred
- Knowledge of spa budgeting, inventory control, and vendor relationships
Tips for Your Spa Manager Job Search
Quantify revenue and team outcomes
Spa managers are expected to drive retail sales and service revenue, so your resume should include specific results: team size you led, retail targets you hit, or occupancy rates you improved. Vague claims about leadership get passed over fast.
List your active licensure and certifications
Many postings require a current esthetician, massage therapy, or cosmetology license, even for pure management roles. Put your license number, issuing state, and expiration date in a credentials section so hiring managers can verify it immediately.
Target openings by property type deliberately
Hotel spas, medical spas, and day spas hire for different priorities: hotels want revenue management skills, medical spas want clinical compliance experience, and day spas often prioritize retail coaching. Match your application materials to whichever environment your background fits best.
Apply early to roles that fit
Migrate Mate lists spa manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a scenario answer on turnover
Spa management interviews almost always include a question about handling high staff turnover, a persistent challenge in the industry. Have a specific example ready: what the situation was, what you changed in scheduling or culture, and what the retention result looked like.
Negotiate signing bonuses over base salary
Spa manager base pay bands at mid-size properties tend to compress quickly, but signing bonuses and performance-based retail commissions have more flexibility. When negotiating, ask about bonus structure and whether retail overperformance is tied to additional compensation.
Spa Manager Jobs: Frequently Asked Questions
Which companies are hiring the most spa managers?
The companies hiring the most spa managers right now include Hand & Stone Massage and Facial Spa, European Wax Center, and NakedMD, with the largest share of openings in Florida, California, and Texas, based on current listings on Migrate Mate as of November 2026. Hotel brands and resort groups consistently post the highest volume of openings.
How many spa manager jobs are remote?
About 4% of spa manager openings are fully remote or hybrid as of November 2026, which is low relative to most management roles because the position requires on-site team oversight. The sub-areas most likely to offer remote flexibility are corporate spa director roles and regional operations managers overseeing multiple locations.
How do you become a spa manager?
Most spa managers start as licensed therapists, estheticians, or front desk leads and move into supervisory roles by taking on scheduling, training, or retail coordination responsibilities. Building experience with budgeting and vendor management, then pursuing an assistant manager title, is the most common path before stepping into full management.
Can you get hired as a spa manager without direct management experience?
Yes, especially at smaller day spas or newer boutique wellness studios that promote from within. If your background is in a licensed service role, emphasize any informal leadership you have done, such as training new staff, covering shifts as a lead, or managing retail inventory, and apply to assistant spa manager postings as a stepping stone.
What does the spa manager interview process look like?
Most spa manager interviews involve an initial phone screen with HR, followed by an in-person or video interview with the property's general manager or director of operations. Expect scenario questions about handling staff conflicts, driving retail sales, and managing busy booking periods. Some hotel group roles add a final panel interview or a working interview shift.
Where can I find and apply to spa manager jobs?
You can find and apply to spa manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your background, whether that is hotel spa management, medical spa operations, or resort wellness, and apply directly to each listing that matches your experience.
See All 221+ Spa Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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