Guest Coordinator Jobs
Guest Coordinator jobs are open across hospitality, healthcare, entertainment, and events at every level from entry-level assistant to senior coordinator, with specializations in event planning, patient experience, and guest services. Scan the live roles below and apply to whichever ones fit.
Find Guest Coordinator JobsOverview
Open roles116+
Top stateCalifornia
Top employerUlta
Top cityLos Angeles, CA
Work type89% On-site
Top credentialHigh school diploma or GED
Showing 5 of 116+ Guest Coordinator jobs
Guest Coordinator
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New 23h ago
Ulta
Guest Coordinator
Houston, Texas
New 23h ago
Guest Coordinator
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Added 1d ago
Ulta
Guest Coordinator
Pittsburgh, Pennsylvania
Added 1d ago
Lead Coordinator - Guest Services / Host- Ocean Prime Sarasota
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Added 1d ago
Cameron Mitchell Restaurants
Lead Coordinator - Guest Services / Host- Ocean Prime Sarasota
Sarasota, Florida
Added 1d ago
Guest Coordinator
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Added 1d ago
Ulta
Guest Coordinator
Delray Beach, Florida
Added 1d ago
Guest Relations Coordinator
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Added 1d ago
YUM! Brands, Inc.
Guest Relations Coordinator
Irvine, California
Added 1d ago
New 23h ago
Guest Coordinator
Ulta·Houston, Texas
Job functions:
High school diploma or GED
10,000+ employees
Job Description
OVERVIEW:
:
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
Performance
People
Process
Education
High school diploma is preferred
Skills
SPECIAL POSITION REQUIREMENTS
WORKING CONDITIONS
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
:
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
- Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
- Courteously handle sales, refunds and exchanges.
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.
- Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
- Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.
- Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
- Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings to enable continuous professional development.
Process
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Adhere to Ulta Beauty’s dress code.
- Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
- In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
- Communicate any supply needs to the EM, ensuring guest-readiness at all times.
- Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
Experience
- 1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Demonstrate significant competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
- Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
- Continuous mobility throughout the store during shift
- Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
- Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Ulta
Guest Coordinator
Houston, Texas
New 23h ago10,000+ employees
Job functions:
High school diploma or GED
Job Description
OVERVIEW:
:
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
Performance
People
Process
Education
High school diploma is preferred
Skills
SPECIAL POSITION REQUIREMENTS
WORKING CONDITIONS
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
:
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
- Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
- Courteously handle sales, refunds and exchanges.
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.
- Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
- Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.
- Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
- Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings to enable continuous professional development.
Process
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Adhere to Ulta Beauty’s dress code.
- Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
- In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
- Communicate any supply needs to the EM, ensuring guest-readiness at all times.
- Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
Experience
- 1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Demonstrate significant competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
- Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
- Continuous mobility throughout the store during shift
- Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
- Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Guest Coordinator Jobs by Experience Level
See All 116+ Guest Coordinator Jobs
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Find Guest Coordinator JobsGuest Coordinator Job Market
Who's Hiring
- Ulta38
- Marriott International8
- Island Hospitality Management5
- Grails & Glory3G
- Sun Communities2
What Employers Look For
The qualifications that appear most often in guest coordinator jobs.
- One or more years of front-facing customer service or hospitality experience
- Strong verbal and written communication skills across multiple channels
- Proficiency with property management systems or reservation software
- Ability to manage competing priorities calmly in a high-volume environment
- High school diploma or equivalent, with associate or bachelor's degree preferred
- Familiarity with scheduling tools and basic office productivity software
Tips for Your Guest Coordinator Job Search
Tailor your resume to the setting
A guest coordinator resume for a hotel reads differently from one for a medical clinic or event venue. Highlight the specific environment in your summary line and mirror the language in each posting, whether that is front desk operations, patient intake, or VIP guest management.
Quantify guest volume and throughput
Recruiters in this role care how many guests, appointments, or events you handled at once. Replace vague phrases like 'managed guests' with specifics such as 'coordinated check-in for up to 200 attendees per shift' to make your experience concrete and scannable.
Apply early to roles that fit
Migrate Mate lists guest coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Earn a hospitality or coordination certification
Credentials like the Certified Guest Service Professional or an event planning certificate signal commitment to the field and move your application past initial filters, especially when your direct experience is limited to one industry vertical.
Prepare scenario answers around conflict resolution
Guest coordinator interviews almost always include a situation where a guest complaint escalated or a booking went wrong. Draft two or three specific examples from your past using the situation, action, and result format before you walk into any interview.
Follow up within three business days after interviews
Guest-facing roles reward candidates who demonstrate attentiveness. A brief, personalized thank-you note that references a detail from your conversation reinforces exactly the hospitality instincts hiring managers are assessing throughout the process.
Guest Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most guest coordinators?
The companies hiring the most guest coordinators right now include Ulta, Marriott International, and Island Hospitality Management, with the largest share of openings in California, Florida, and Texas, based on current listings on Migrate Mate as of August 2026. Industries driving the most volume include hotel management, outpatient healthcare, and live events.
How many guest coordinator jobs are remote?
About 11% of guest coordinator openings are fully remote or hybrid as of August 2026, though most coordination roles still require an on-site or blended presence. Administrative and scheduling-focused sub-roles, such as virtual event coordination or remote patient intake coordination, account for the majority of fully remote listings.
How do you become a guest coordinator?
Start by building customer-facing experience in hospitality, healthcare, or events, even through part-time or seasonal roles. Develop familiarity with reservation or scheduling systems used in your target industry. Pursue a relevant certification to strengthen your application, then apply to entry-level coordinator or guest services assistant positions to build a direct work history in the title.
Can I get a guest coordinator job with little or no experience?
Yes, many employers hire entry-level guest coordinators from adjacent roles like front desk agent, receptionist, or event staff. Emphasize transferable skills such as managing high guest volumes, resolving complaints, and juggling multiple bookings at once. Demonstrating software fluency and a calm, professional manner often carries more weight than a specific job title in your history.
What does the guest coordinator interview process look like?
Most guest coordinator interviews include an initial phone screen focused on your customer service background, followed by one or two in-person rounds where you discuss scenario-based situations involving difficult guests or scheduling conflicts. Some employers add a brief skills check on their reservation or scheduling system. Final steps typically involve a reference check before an offer is extended.
Where can I find and apply to guest coordinator jobs?
You can find and apply to guest coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, identify the ones that match your background and preferred setting, and apply directly to each listing that fits.
See All 116+ Guest Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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