Senior Level Hospitality Jobs
Senior level hospitality jobs put seasoned professionals in charge of guest experience strategy, operational leadership, and the teams that deliver results across properties or portfolios. Openings are concentrated in Construction & Real Estate, Hospitality & Tourism, and Banking & Financial Services, with a mix of on-site, hybrid, and remote roles, and employers like Bkv, LAZ Parking, and Brailsford & Dunlavey hiring at this level now.
Find Senior Level Hospitality JobsOverview
Showing 5 of 6+ Senior Level Hospitality jobs
INTRODUCTION
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and help elevate employee experience across a global organization? At DTCC, we are committed to delivering a modern, technology-enabled workplace that supports our people and our mission.
PAY & BENEFITS
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits
- Pension / retirement benefits
- Paid time off and personal/family care leave programs
- Flexible hybrid model (3 days onsite / 2 days remote)
THE IMPACT YOU WILL HAVE
As Associate Director, Workplace Experience & Technology, you will play a key role in shaping and delivering DTCC’s workplace experience across a global footprint of approximately 6,000 employees.
YOU WILL LEAD THE INTEGRATION OF
- Workplace technology
- Space strategy
- Hospitality and food service
- Employee amenities
Operating in a highly matrixed environment, you will partner across IT, HR, Finance, Procurement, Facilities, Security, and business leadership to deliver complex, cross-functional initiatives.
YOU WILL ALSO LEVERAGE WORKPLACE DATA AND TECHNOLOGY TO
- Inform decision-making
- Optimize space utilization
- Enhance employee engagement
KEY RESPONSIBILITIES
Employee Experience & Engagement:
- Serve as a primary point of contact for workplace experience, technology tools, and hospitality services
- Lead employee engagement initiatives (events, wellness programming, amenities)
- Develop and deliver employee communications (email, intranet, digital signage)
- Track customer satisfaction and workplace performance metrics
Workplace Technology & Data Management:
- Lead implementation and management of workplace platforms (reservation systems, work orders, space tools, etc.)
- Maintain workplace data integrity (space, rooms, inventory)
- Analyze utilization and experience data to produce insights and reporting
- Partner with IT, Security, architects, and engineers on system integration
- Manage budgets related to workplace technology initiatives
Hospitality, Food Service & Amenities:
- Oversee hospitality, food service, and workplace amenity programs
- Manage vendor relationships and service delivery performance
- Partner with Procurement, Finance, and Workplace Services on KPIs and governance
- Lead service recovery, escalation management, and continuous improvement
- Ensure alignment to employee experience strategy and sustainability goals
Project Management & Delivery:
- Develop RFPs and scopes of work across workplace technology, design, construction, and hospitality services
- Partner with Procurement on vendor selection and onboarding
- Lead cross-functional project execution with internal and external stakeholders
- Manage schedules, budgets, risks, and deliverables through implementation
QUALIFICATIONS
- Bachelor’s degree required
- 10+ years of progressive experience in a complex corporate workplace environment
- Demonstrated experience across:
- Workplace technology
- Workplace experience / hospitality
- Vendor and program management
TALENTS NEEDED FOR SUCCESS
- Strong knowledge of workplace technology platforms and service tools
- Proven ability to deliver hospitality-driven, service-oriented workplace environments
- Strong project and stakeholder management skills
- Excellent communication skills (employee-facing and executive-level)
- Ability to manage multiple priorities in a fast-paced, evolving environment
- Proactive, solutions-oriented mindset
INTRODUCTION
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and help elevate employee experience across a global organization? At DTCC, we are committed to delivering a modern, technology-enabled workplace that supports our people and our mission.
PAY & BENEFITS
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits
- Pension / retirement benefits
- Paid time off and personal/family care leave programs
- Flexible hybrid model (3 days onsite / 2 days remote)
THE IMPACT YOU WILL HAVE
As Associate Director, Workplace Experience & Technology, you will play a key role in shaping and delivering DTCC’s workplace experience across a global footprint of approximately 6,000 employees.
YOU WILL LEAD THE INTEGRATION OF
- Workplace technology
- Space strategy
- Hospitality and food service
- Employee amenities
Operating in a highly matrixed environment, you will partner across IT, HR, Finance, Procurement, Facilities, Security, and business leadership to deliver complex, cross-functional initiatives.
YOU WILL ALSO LEVERAGE WORKPLACE DATA AND TECHNOLOGY TO
- Inform decision-making
- Optimize space utilization
- Enhance employee engagement
KEY RESPONSIBILITIES
Employee Experience & Engagement:
- Serve as a primary point of contact for workplace experience, technology tools, and hospitality services
- Lead employee engagement initiatives (events, wellness programming, amenities)
- Develop and deliver employee communications (email, intranet, digital signage)
- Track customer satisfaction and workplace performance metrics
Workplace Technology & Data Management:
- Lead implementation and management of workplace platforms (reservation systems, work orders, space tools, etc.)
- Maintain workplace data integrity (space, rooms, inventory)
- Analyze utilization and experience data to produce insights and reporting
- Partner with IT, Security, architects, and engineers on system integration
- Manage budgets related to workplace technology initiatives
Hospitality, Food Service & Amenities:
- Oversee hospitality, food service, and workplace amenity programs
- Manage vendor relationships and service delivery performance
- Partner with Procurement, Finance, and Workplace Services on KPIs and governance
- Lead service recovery, escalation management, and continuous improvement
- Ensure alignment to employee experience strategy and sustainability goals
Project Management & Delivery:
- Develop RFPs and scopes of work across workplace technology, design, construction, and hospitality services
- Partner with Procurement on vendor selection and onboarding
- Lead cross-functional project execution with internal and external stakeholders
- Manage schedules, budgets, risks, and deliverables through implementation
QUALIFICATIONS
- Bachelor’s degree required
- 10+ years of progressive experience in a complex corporate workplace environment
- Demonstrated experience across:
- Workplace technology
- Workplace experience / hospitality
- Vendor and program management
TALENTS NEEDED FOR SUCCESS
- Strong knowledge of workplace technology platforms and service tools
- Proven ability to deliver hospitality-driven, service-oriented workplace environments
- Strong project and stakeholder management skills
- Excellent communication skills (employee-facing and executive-level)
- Ability to manage multiple priorities in a fast-paced, evolving environment
- Proactive, solutions-oriented mindset
See All 6 Senior Level Hospitality Jobs
Find roles that match your experience and apply in just a few clicks.
Find Senior Level Hospitality JobsSenior Level Hospitality Job Market
Who's Hiring
Top Industries Hiring
- Construction & Real Estate
- Hospitality & Tourism
- Banking & Financial Services
Senior Level Hospitality Jobs: Frequently Asked Questions
How do I get a senior level hospitality job?
Employers at this level look for candidates who have led teams, owned operational outcomes, and driven measurable improvements in guest satisfaction or revenue. A strong application highlights specific projects you directed, the scope of your decision-making authority, and any cross-functional leadership. Certifications in hospitality management and a history of mentoring junior staff give candidates a clear edge over equally experienced applicants.
Which companies hire senior level hospitalitys?
Companies hiring senior level hospitalitys right now include Bkv, LAZ Parking, and Brailsford & Dunlavey, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from established hotel groups, resort operators, food and beverage conglomerates, and corporate travel management firms with complex operational structures.
Are there remote senior level hospitality jobs?
Yes, though most senior hospitality roles remain on-site or property-based given the operational nature of the work. About 100% of senior level hospitality openings are remote or hybrid as of September 2026, and those positions typically sit in corporate functions such as revenue management, sales strategy, marketing, or regional oversight rather than front-of-house or property operations.
What makes a hospitality role senior level?
A senior level hospitality role involves owning outcomes rather than executing tasks. That means setting operational direction, managing budgets, leading multi-person teams, and being accountable for guest experience or revenue targets at a department or property scale. Senior roles also carry an expectation of mentoring less experienced staff and contributing to strategic decisions that affect the broader organization.
Which industries hire the most senior level hospitalitys?
Senior Level hospitality roles concentrate in Construction & Real Estate, Hospitality & Tourism, and Banking & Financial Services, based on current listings on Migrate Mate as of September 2026. Those sectors drive hiring at this level because they operate large-scale venues, high-volume service environments, or multi-unit portfolios that require experienced leaders to maintain standards and performance across teams.