Senior Level Insurance Claims Specialist Jobs
Senior level insurance claims specialist jobs place experienced professionals in charge of complex claim portfolios, coverage determinations, and the investigative or adjustment workflows that junior staff rely on for direction. Openings are concentrated in Insurance, Technology & Software, and Retail, with a mix of on-site, remote, and hybrid settings, and employers like Liberty Mutual Insurance, Conduent, and Sedgwick hiring at this level now.
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INTRODUCTION
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
ROLE AND RESPONSIBILITIES
PRIMARY PURPOSE OF THE ROLE: To analyze complex or technically difficult medical malpractice claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service.
ARE YOU AN IDEAL CANDIDATE?
We are seeking experienced professionals to manage complex medical malpractice claims involving severe injury and high exposure. Ideal candidates demonstrate strong analytical and negotiation skills, exercise sound judgment, and are committed to delivering timely, cost-effective claim resolutions while maintaining a high level of customer service.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE:
- Analyzes and processes complex or technically difficult medical malpractice claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
- Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions.
- Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life.
- Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement.
- Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines.
- Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients.
- Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost.
- Represents Company in depositions, mediations, and trial monitoring as needed.
- Communicates claim activity and processing with the client; maintains professional client relationships.
- Ensures claim files are properly documented and claims coding is correct.
- Refers cases as appropriate to supervisor and management.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing: 6 years of claims management experience or equivalent combination of education and experience required.
- Bachelor's degree from an accredited college or university preferred. Licenses as required.
- Professional certification as applicable to line of business preferred.
Work environment requirements include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
COMPENSATION
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $100,000 to $125,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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Top Industries Hiring
- Insurance16
- Technology & Software2
- Retail1
- Airlines1
- Construction & Real Estate1
Senior Level Insurance Claims Specialist Jobs: Frequently Asked Questions
How do I get a senior level insurance claims specialist job?
Employers at this level look for demonstrated ownership of complex, high-value, or litigated claims rather than just years on the job. Candidates who stand out can document decisions they made independently, coverage disputes they resolved, and processes they improved or led. Adjuster licensing across multiple states, specialty lines experience, and evidence of mentoring junior staff all carry significant weight in senior-level hiring decisions.
Which companies hire senior level insurance claims specialists?
Companies hiring senior level insurance claims specialists right now include Liberty Mutual Insurance, Conduent, and Sedgwick, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from national carriers, regional insurers, third-party administrators, and large self-insured corporations that need specialists who can handle complex claims with minimal oversight.
Are there remote senior level insurance claims specialist jobs?
Yes, though availability depends on claim type and employer. About 54% of senior level insurance claims specialist openings are remote or hybrid as of November 2026, with desk-based lines like workers' compensation and commercial property lending themselves more readily to remote arrangements than field-intensive roles.
What makes an insurance claims specialist role senior level?
Senior level roles are distinguished by independent authority over high-exposure or complex claims, responsibility for coverage opinions on disputed files, and accountability for outcomes rather than just task completion. Expectations typically include mentoring junior adjusters, contributing to process or policy improvements, and serving as a technical resource for underwriting, legal, or vendor teams without requiring supervisory escalation.
Which industries hire the most senior level insurance claims specialists?
Senior level insurance claims specialist roles concentrate in Insurance, Technology & Software, and Retail, based on current listings on Migrate Mate as of November 2026. These sectors drive demand because high claim volumes, regulatory complexity, and financial exposure at scale require specialists with the depth to manage files from intake through resolution independently.