Senior Level IT Operations Coordinator Jobs
Senior level it operations coordinator jobs place experienced professionals in charge of IT infrastructure strategy, cross-functional project ownership, and the operational teams that keep enterprise systems running. Roles are concentrated across Technology & Software, Consulting & Professional Services, and Banking & Financial Services, with a mix of on-site, hybrid, and remote positions available, and employers like Boston Consulting, Jobot, and Stripe hiring at this level now.
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INTRODUCTION
We are seeking a Manufacturing & Operations Consultant with deep Lean and Six Sigma expertise to lead high-impact operational improvement initiatives across client environments. Our work is rooted in manufacturing and extends across the broader operation, including supply chain, distribution, maintenance, and supporting business processes.
This is a hands-on role focused on execution. You will work directly in plants, warehouses, and operational settings to diagnose issues, design practical solutions, and implement change that delivers measurable results. You will also coach client teams, mentor Green and Yellow Belts, and help clients build continuous improvement capability that lasts.
What Good Looks Like
You'll thrive in this role if you:
- Are equally comfortable on the shop floor, in the warehouse, and in the boardroom
- Can quickly identify waste, flow issues, variation, and root causes
- Balance statistical rigor with practical judgment and speed
- Bring structure and direction to ambiguous situations, defining the work and driving execution
- Proactively identify risks, remove roadblocks, and keep work moving forward
- Work as part of a high-performance team, sharing information openly and stepping in where needed to ensure team success
- Communicate clearly and confidently at every level, from IE teammates and frontline teams to senior leaders
- Naturally coach, teach, and elevate others
- Build trust quickly across all levels of an organization
- Adapt quickly to new industries and operating environments, applying core operational principles regardless of context
Diagnose & Analyze. Assess current-state operations end to end, including production, material flow, supply chain, and support processes, to identify waste, bottlenecks, variation, and flow constraints. Lead value stream mapping and process walks. Use statistical analysis (hypothesis testing, regression, capability analysis, MSA) and data tools (Minitab or JMP, Excel, Power BI) to validate root causes and quantify opportunity.
Design & Plan. Develop future-state solutions including flow, layout, labor models, capacity, inventory and pull systems, and process improvements. Support 3P, facility design, and Design for Manufacturing (DFM) initiatives where applicable. Build practical, executable implementation plans tied to measurable outcomes.
Implement & Execute. Own and drive execution of defined workstreams, ensuring progress against plan, timelines, and deliverables. Plan and facilitate kaizen events and rapid improvement activities. Implement Lean tools including standard work, visual management, 5S, SMED, kanban/pull, and TPM. Lead DMAIC projects from charter through control, applying DOE and SPC where appropriate. Coordinate across client stakeholders and IE team members to ensure alignment and execution. Integrate digital, data, and AI-enabled insights where applicable.
Sustain & Coach. Implement management systems such as tiered meetings, KPIs, leader standard work, control plans, and accountability structures. Coach frontline leaders and teams to sustain improvements. Mentor and deliver Lean Six Sigma training as needed.
Build CI Capability. Help clients stand up or strengthen continuous improvement programs, including deployment strategy, project selection and chartering, pipeline management, governance, and strategy deployment (hoshin kanri). Partner with client finance to validate project savings.
Communicate & Influence. Present insights, plans, and results to client leadership. Facilitate alignment across cross-functional teams. Support decision-making with clear, data-backed recommendations. Contribute to consistent, high-quality delivery across IE engagements.
How We Deliver at Implementation Engineers
At Implementation Engineers, how we deliver is just as important as what we deliver. We operate with a structured, disciplined approach that ensures our work is clear, aligned, and drives measurable results.
Act as a Change Agent. Support clients in adopting and sustaining improvements through clear communication, coaching, and engagement.
Apply Project Management Discipline. Plan, execute, and monitor work using IE's standard delivery processes and tools.
Operate Within IE Governance & Standards. Maintain an actively managed project plan, follow established change management processes, and ensure consistent, proactive communication with stakeholders.
Maintain Program Transparency. Keep project documentation current, organized, and accessible, ensuring clear visibility into progress and outcomes.
Leverage IE Tools & Systems. Use tools such as Smartsheet and Microsoft Teams to support planning, tracking, collaboration, and reporting.
Success in This Role Looks Like
- Delivery against client-defined objectives and committed outcomes
- Measurable impact aligned to the engagement scope, such as hard and soft savings validated by client finance and gains in safety, quality, delivery, and cost (e.g., OEE, first-pass yield, DPMO, lead time, inventory turns)
- Workstreams that are clearly structured, actively managed, and delivered on plan, with clear visibility and accountability
- Strong adoption of new processes, systems, and behaviors within the client organization
- Client CI capability that outlasts the engagement, including trained and certified belts and an active project pipeline
- Sustainable results that continue beyond the engagement
- Strong collaboration within IE teams, contributing to consistent, high-quality delivery across engagements
- High trust and credibility with client stakeholders, leading to follow-on work
Required Experience & Capabilities
Must Have
- Bachelor's degree in Engineering (Industrial, Manufacturing, Mechanical, Process, or similar) preferred; degrees in Operations Management, Supply Chain, or related fields with strong technical depth will be considered
- 7–10+ years in manufacturing, operations, or operations consulting environments
- Lean Six Sigma certification (ASQ, IASSC, or a recognized corporate program) with a track record of completed DMAIC projects and validated results
- Deep Lean expertise, including value stream mapping, kaizen facilitation, standard work, pull systems, and management systems
- Proficiency in statistical analysis (hypothesis testing, regression, DOE, SPC, MSA, process capability)
- Proven experience leading operational improvement initiatives and workstreams, with the ability to plan, execute, and deliver against defined objectives
- Strong project management discipline, including planning, tracking, and risk management
- Advanced Excel skills; Power BI strongly preferred
- Experience working in plant/shop-floor environments
- Strong communication skills with executive presence
- Willingness to travel to client sites
Nice to Have
- Master Black Belt certification; MBA or advanced degree
- Experience across multiple manufacturing industries (e.g., automotive, aerospace, food & beverage, chemical, industrial)
- Exposure to both discrete and process manufacturing environments
- Experience in supply chain, distribution/warehouse, or maintenance and reliability operations
- Experience with 3P, facility design, or layout optimization
- Design for Manufacturing (DFM) experience
- Experience training and certifying belts or building a CI program
- Exposure to digital manufacturing, automation, or AI-enabled operations
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Find JobsSenior Level IT Operations Coordinator Job Market
Who's Hiring
- Boston Consulting18

- Jobot8

- Stripe4

- Saint-Gobain4

- Western Alliance Bank4

Top Industries Hiring
- Technology & Software45
- Consulting & Professional Services36
- Banking & Financial Services24
- Healthcare & Medical Services17
- Manufacturing14
Senior Level IT Operations Coordinator Jobs: Frequently Asked Questions
How do I get a senior level it operations coordinator job?
Employers hiring at the senior level look for candidates who have owned end-to-end IT operations processes, not just supported them. Demonstrated experience leading incident response, managing vendor relationships, and driving infrastructure improvements gives you a clear edge. Certifications such as ITIL or PMP, combined with a history of mentoring junior staff and presenting outcomes to leadership, signal readiness for this tier.
Which companies hire senior level it operations coordinators?
Companies hiring senior level it operations coordinators right now include Boston Consulting, Jobot, and Stripe, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from mid-to-large enterprises and managed service providers that require seasoned professionals to coordinate complex, multi-team IT environments.
Are there remote senior level it operations coordinator jobs?
Yes, though availability varies by employer and industry. About 30% of senior level it operations coordinator openings are remote or hybrid as of November 2026, reflecting broader adoption of distributed IT operations models. Roles requiring hands-on infrastructure management or on-site team oversight are more likely to be fully in-person.
What makes an it operations coordinator role senior level?
Senior level it operations coordinator roles are defined by ownership and scope rather than task execution. At this stage, you are expected to set operational priorities, lead cross-functional projects, make decisions that affect system reliability or IT policy, and develop junior coordinators. Employers look for professionals who drive improvements rather than respond to direction from others.
Which industries hire the most senior level it operations coordinators?
Senior level it operations coordinator roles concentrate in Technology & Software, Consulting & Professional Services, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors rely on complex, always-on IT environments where experienced coordinators are needed to maintain uptime, manage vendors, and align operations with broader business goals.