IT Service Management Jobs in Minnesota

IT Service Management jobs in Minnesota concentrate in financial services, healthcare technology, and enterprise IT, with the Twin Cities metro anchoring the largest share of openings and strong secondary demand in Rochester and St. Cloud. Major employers with lasting Minnesota footprints include UnitedHealth Group, U.S. Bank, and Mayo Clinic, all of which maintain substantial ITSM functions. The most in-demand specialties are ITIL process management, ServiceNow administration, and IT governance and compliance. Find a role that fits below and apply directly.

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Overview

Open roles5
Top employerLuxoft
Top cityMinneapolis, MN
Cities hiring3
Work type100% Remote
Top credentialBachelor's degree in information technology

Showing 5 of 5+ IT Service Management jobs

IT Forward Deployed Engineer Global Supply Management
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Added 1w ago
IT Forward Deployed Engineer Global Supply Management
Medtronic
Minneapolis, Minnesota
IT Support
Systems Administration
Technical Program Management
$106k - $160k/yr
Bachelor's degree in information technology
10,000+

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IT Systems Management Analyst
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Added 1w ago
IT Systems Management Analyst
Luxoft
Chaska, Minnesota
Data Analytics
IT Support
Project Management
Bachelor's degree in information technology
10,000+

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IT Systems Management Analyst
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Added 1w ago
IT Systems Management Analyst
Luxoft
Elk River, Minnesota
Business Analysis
Business Analyst
Data Analytics
IT Support
Bachelor's degree in information technology
10,000+

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IT Asset Management Hardware Analyst
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IT Asset Management Hardware Analyst
Fairview Health Services
Minneapolis, Minnesota
Customer Service
Customer Success
Customer Support
$78k.6 - $110k.8/yr
ITIL Certification
10,000+

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Analyst III, IT Asset Management (Remote) - The Toro Company
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Analyst III, IT Asset Management (Remote) - The Toro Company
The Toro Company
Minnesota
Logistics & Fleet Management
Supply Chain
Warehouse Operations
$83k - $112k/yr
Remote (US)
5,001-10,000

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IT Service Management Jobs by City in Minnesota

Where Minnesota roles are concentrated, by current openings.

Minneapolis
2 jobs
Chaska
1 job
Elk River
1 job

IT Service Management Job Market in Minnesota

A snapshot from current Minnesota openings, updated as new roles post.

Who's Hiring

Luxoft2 open roles
Medtronic1 open role
The Toro Company1 open role

What Minnesota Employers Look For

The qualifications that appear most often in IT service management jobs across Minnesota.

  • ITIL Foundation certification or higher required by most Minnesota enterprise employers
  • Bachelor's degree in information technology, computer science, or a related field
  • Hands-on experience with ServiceNow or a comparable ITSM platform
  • Demonstrated knowledge of incident, change, and problem management processes
  • Familiarity with IT governance frameworks such as COBIT or ISO 20000
  • Strong communication skills for cross-functional collaboration with business and technical teams

IT Service Management Jobs in Minnesota: Frequently Asked Questions

How do you become a it service management in Minnesota?

Most Minnesota employers require a bachelor's degree in information technology or a related field combined with ITIL certification, which is the de facto professional credential for the role. Minnesota does not issue a state-specific license for IT service management, so candidates build credibility through ITIL Foundation or higher-level certifications, hands-on experience with platforms like ServiceNow, and a portfolio of process improvement work from internships, help desk roles, or IT analyst positions.

How much do IT service managements make in Minnesota?

IT service managements in Minnesota earn a median of about $176,380 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $110,830 for the lowest 10% to over $277,490 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire it service managements in Minnesota?

Minnesota it service management roles are posted by Luxoft, Medtronic, and The Toro Company and others right now, based on current listings on Migrate Mate as of November 2026. Minnesota's concentration of large financial, healthcare, and retail headquarters means enterprise-scale ITSM teams are common, with consistent openings across both corporate IT departments and managed service providers based in the Twin Cities region.

Which Minnesota cities have the most it service management jobs?

Minneapolis, Minnesota, and Chaska account for the largest share of it service management openings in Minnesota. The Twin Cities metro drives volume through its headquarters density in financial services, healthcare, and retail, while Rochester's openings are anchored by Mayo Clinic's large enterprise IT operations, and St. Cloud benefits from regional service centers and expanding managed service providers.

Are there remote it service management jobs in Minnesota?

Yes, and more than most fields. About 100% of it service management openings tied to Minnesota are remote or hybrid as of November 2026, reflecting how much of the work involves managing processes, platforms, and documentation rather than on-site hardware. Roles focused on ServiceNow administration, ITIL process design, and IT governance tend to carry the most remote or hybrid flexibility.

How can I get hired as a it service management in Minnesota with little or no experience?

The most realistic entry path is through a help desk or IT support analyst role, which large Minnesota employers such as UnitedHealth Group, Target, and Fairview Health Services use as a pipeline into ITSM functions. Earning an ITIL Foundation certification before applying signals commitment and makes a candidate competitive even without formal ITSM experience. Minnesota community and technical colleges also offer IT infrastructure programs that provide hands-on exposure to ticketing systems and service delivery workflows valued by local hiring managers.

Where can I find and apply to it service management jobs in Minnesota?

You can find and apply to it service management jobs in Minnesota on Migrate Mate, which lists current Minnesota openings updated on an ongoing basis. Find roles that match your experience and location preference and apply directly to the employers posting them.

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