IT Technical Support Jobs in Omaha, NE

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

Plan, manage, and deliver multiple large scale IT projects of moderate to high complexity simultaneously. Ensure project outcomes meet agreed upon scope, cost, schedule, quality, and performance objectives.
Develop and maintain detailed, integrated project plans, including milestones, dependencies, resource requirements, and delivery timelines.
Define project scope, objectives, and success criteria in partnership with business and technical stakeholders, ensuring long term technical feasibility.
Identify, coordinate, and manage internal resources and third-party vendors to ensure successful project execution.
Apply approved change control processes to manage and document changes to project scope, schedule, and budget.
Monitor and measure project performance using appropriate metrics and tools; provide clear, timely status updates and executive level reporting.
Proactively identify, analyze, and manage project risks, issues, and dependencies to keep initiatives on track.
Create, maintain, and govern comprehensive project documentation throughout the project lifecycle.
Manage multiple complex projects and initiatives with little to no supervision, exercising sound judgment and decision making.
Provide mentoring, coaching, and guidance to junior project managers and IT leads managing projects, promoting best practices and consistency across the portfolio.

Preferred Qualifications
Project Management Professional (PMP) or equivalent certification.
Experience managing vendor relationships and outsourced services.
Background in IT infrastructure, applications, endpoint, or enterprise technology initiatives.
Experience mentoring or leading other project managers.
This is an on-site role supporting a 24/7 operation through real-time collaboration. Standard working hours are scheduled within the 6:00 AM–6:00 PM timeframe, Monday through Friday. This position also requires participation in a scheduled on-call rotation and the ability to be reasonably reachable outside of standard hours to support critical business continuity needs.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.