Manager Client Experience Jobs in Arizona
Manager Client Experience jobs in Arizona are open across Phoenix, Tempe, and Scottsdale and other Arizona metros, with employers like GHD, Mercer, and SmartRent hiring at every experience level. Find a role that fits below and apply directly.
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Who We Are
SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry's only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.
Job Description
As a Manager of Client Project Management at SmartRent, you will lead a team of Client Project Managers (CPMs) responsible for driving successful project implementations. Your role is crucial in guiding and developing your team to delivering exceptional client experiences and ensuring the successful implementation of our products and services and flexibility adjusting processes. Your responsibilities will encompass team management, client relations, quality assurance, knowledge sharing, and process improvement. Your strategic vision will be key in planning project rollouts from a higher vantage point while coaching your team to execute operational tasks effectively at the ground level.
Responsibilities
- Lead, mentor, and develop a team of Client Project Managers, creating a collaborative environment focused on professional growth, consistent execution, and delivery of exceptional client experiences.
- Drive team operations by implementing processes, communicating company and field updates, and managing expenses.
- Optimize and maintain team processes, reports, and KPIs to empower the CPM team to consistently meet strategic goals and project deadlines.
- Manage team project assignments by reviewing pipeline data and current project workloads to ensure balanced and effective resource allocation.
- Provide executive oversight for new client implementations, remaining hands-off on daily delivery while actively stepping in to resolve high-risk situations and resolve critical client escalations.
- Maintain comprehensive product knowledge to effectively onboard the team, deliver training on new features, and translate complex technical knowledge into training and documentation.
- Effective cross functional communication with other teams to ensure streamlined and efficient delivery of projects and client expectations.
- Set and establish quality standards across all team projects to ensure accurate, consistent, and high quality client deliverables.
Required Qualifications
- 3+ years of experience in project management or a similar role.
- 2+ years of leading teams in a project management role.
- Strong project management and client management skills.
- Proficient with CRM or project management solutions (Salesforce, Jira, and Zendesk preferred).
- Excellent written and verbal communication/presentation skills.
- Prior experience leading calls internally and externally.
- Quick learner, you can pick up new platforms and understand new industries quickly.
- The ability to inspire, motivate, and lead by example. Demonstrating and coaching the behaviors and attitudes you expect from your team.
- Showing patience and persistence to help support and guide your team through any unforeseen setbacks.
- Ability to take initiative and identify areas of improvement for team processes.
- A dedication to personal and professional growth, both for oneself and for the team. This involves staying current with industry trends, seeking out learning opportunities and encouraging the team to do the same.
- Empathy and the ability to relate to a customer's point of view.
- The capability to identify issues, analyze problems, and develop effective solutions. Help team members overcome obstacles and improve their performance.
Preferred Qualifications
- 2+ years of Management Experience.
- Project Management Certification (PMP, CAPM, etc.).
- Experience in Property Management or Multi-Family housing.
- Technical understanding of how smart home devices work and how to install them.
- Hands-on experience with training new customers on software or physical products.
LI-Hybrid
We Put Our Employees First
We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.
You'll fit right in if you:
- Do the hard work and go out of your way to deliver excellence.
- Own outcomes and learn from your mistakes.
- Are a collaborative and supportive team player—win or lose, you lift others up.
- Value authenticity, diverse perspectives, and inclusion in the workplace.
- Have a passion for smart tech and the real estate industry.
See All 16 Manager Client Experience Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find JobsManager Client Experience Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Manager Client Experience Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
- GHD2

- Mercer2

- SmartRent2

- ADP1

- BAYADA Home Health Care1

Top Industries Hiring
- Consulting & Professional Services5
- Technology & Software3
- Accounting & Auditing1
- Banking & Financial Services1
- Construction & Real Estate1
What Arizona Employers Look For
The qualifications that appear most often in manager client experience jobs across Arizona.
- 3-7 years of client-facing experience in account management, customer success, or service operations
- Demonstrated ability to manage and grow a portfolio of client relationships
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Experience leading or coaching a team of client-facing representatives
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, or a related field
Manager Client Experience Jobs in Arizona: Frequently Asked Questions
How many manager client experience jobs are there in Arizona?
There are 16+ manager client experience openings in Arizona on Migrate Mate as of June 2026, with the most roles in Phoenix, Tempe, and Scottsdale. New positions post regularly as employers across Arizona hire.
Which Arizona cities have the most manager client experience jobs?
Phoenix, Tempe, and Scottsdale have the most manager client experience openings in Arizona right now, with additional roles spread across smaller metros statewide.
Which companies hire manager client experiences in Arizona?
Employers hiring manager client experiences in Arizona include GHD, Mercer, and SmartRent, based on current listings on Migrate Mate as of June 2026.
Are there remote manager client experience jobs in Arizona?
Yes. About 50% of manager client experience openings tied to Arizona are remote or hybrid as of June 2026. The rest are on-site roles based in Arizona metros.
How do I apply for manager client experience jobs in Arizona?
You can apply to manager client experience jobs in Arizona directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Arizona location, then apply to each one that fits.
See All 16 Manager Client Experience Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
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