Manager Client Experience Jobs
Manager Client Experience jobs are open across financial services, healthcare, technology, and retail, at levels from associate to director, with specializations in customer success, account management, and service operations. Find a role that fits from the openings below and apply directly.
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Are you an organized, energetic animal lover who thrives in a fast-paced environment and loves connecting with both dogs and their humans?
We are looking for a Dog Daycare Assistant Manager to help lead our front desk and client experience operations. In this role, you’ll be the welcoming face of our facility—managing check-ins, setting up fun-filled days for our dogs, coordinating reservations, and supporting our daily operations alongside the Front End Manager. If you have hands-on pet care experience, great customer instincts, and an interest in team leadership, this is the perfect opportunity to grow your career in pet hospitality.
What You’ll Do
Front Desk Leadership & Pet Parent Experience
- Deliver a warm, high-energy welcome to pet parents and their pups during morning drop-offs and evening pick-ups.
- Serve as the primary point of contact via phone, email, and front desk walk-ins—answering service questions, managing bookings, and addressing client feedback with care and professionalism.
- Manage client accounts, update vaccination and behavioral profiles, process payments accurately, and maintain a spotless, organized lobby.
- Educate clients on our full range of services—including daycare, overnight boarding, grooming, and training—matching dogs with the best programs to support their well-being.
- Partner with the Front End Manager to ensure daily operations run smoothly.
- Step in to support the back of house as needed.
- Communicate vital behavioral or health updates directly between handlers, management, and owners.
What We’re Looking For
- Animal Care Experience: At least 3–6 months of hands-on experience in a professional dog daycare, boarding facility, veterinary clinic, shelter, or grooming salon.
- Front-of-House Background: Prior reception, front desk experience is mandatory.
- Leadership Drive: Previous supervisory or shift-lead experience is a plus, but we welcome experienced front desk specialists ready to take the next step into management.
- Cool Under Pressure: Strong multitasking ability, comfortable switching between energetic dogs, phone calls, and client check-ins without losing your composure.
- Schedule Availability: Full-time flexibility for mid-day to evening shifts, including rotating weekend shifts and peak pet-care holidays.
- Passion for Dogs: Deep empathy for pets, an understanding of basic dog body language, and a commitment to animal safety and welfare.
If this sounds like a good fit, please send us your resume today!
Pay: $16.00 - $17.50 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Employee discount
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Tuition reimbursement
Work Location: In person
Are you an organized, energetic animal lover who thrives in a fast-paced environment and loves connecting with both dogs and their humans?
We are looking for a Dog Daycare Assistant Manager to help lead our front desk and client experience operations. In this role, you’ll be the welcoming face of our facility—managing check-ins, setting up fun-filled days for our dogs, coordinating reservations, and supporting our daily operations alongside the Front End Manager. If you have hands-on pet care experience, great customer instincts, and an interest in team leadership, this is the perfect opportunity to grow your career in pet hospitality.
What You’ll Do
Front Desk Leadership & Pet Parent Experience
- Deliver a warm, high-energy welcome to pet parents and their pups during morning drop-offs and evening pick-ups.
- Serve as the primary point of contact via phone, email, and front desk walk-ins—answering service questions, managing bookings, and addressing client feedback with care and professionalism.
- Manage client accounts, update vaccination and behavioral profiles, process payments accurately, and maintain a spotless, organized lobby.
- Educate clients on our full range of services—including daycare, overnight boarding, grooming, and training—matching dogs with the best programs to support their well-being.
- Partner with the Front End Manager to ensure daily operations run smoothly.
- Step in to support the back of house as needed.
- Communicate vital behavioral or health updates directly between handlers, management, and owners.
What We’re Looking For
- Animal Care Experience: At least 3–6 months of hands-on experience in a professional dog daycare, boarding facility, veterinary clinic, shelter, or grooming salon.
- Front-of-House Background: Prior reception, front desk experience is mandatory.
- Leadership Drive: Previous supervisory or shift-lead experience is a plus, but we welcome experienced front desk specialists ready to take the next step into management.
- Cool Under Pressure: Strong multitasking ability, comfortable switching between energetic dogs, phone calls, and client check-ins without losing your composure.
- Schedule Availability: Full-time flexibility for mid-day to evening shifts, including rotating weekend shifts and peak pet-care holidays.
- Passion for Dogs: Deep empathy for pets, an understanding of basic dog body language, and a commitment to animal safety and welfare.
If this sounds like a good fit, please send us your resume today!
Pay: $16.00 - $17.50 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Employee discount
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Tuition reimbursement
Work Location: In person
Manager Client Experience Jobs by Experience Level
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Find JobsManager Client Experience Job Market
Who's Hiring
- PNC Financial Services123
- Tricoci Salon & Spa8
- Tyler Technologies6
- Citi4
- Farther4
Top Industries Hiring
- Law & Legal Services
- Government & Public Sector
- Banking & Financial Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in manager client experience jobs.
- 3-7 years of client-facing experience in account management, customer success, or service operations
- Demonstrated ability to manage and grow a portfolio of client relationships
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Experience leading or coaching a team of client-facing representatives
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, or a related field
Tips for Your Manager Client Experience Job Search
Quantify retention and satisfaction outcomes
Hiring managers for client experience roles want numbers. Pull your NPS scores, client retention rates, or CSAT improvements from past roles and put them in your resume bullets. Vague claims about improving relationships won't stand out the way a concrete outcome does.
Apply early to roles that fit
Migrate Mate lists manager client experience openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the client segment
Enterprise client experience roles and SMB-focused ones require different emphases. If a posting focuses on high-touch enterprise accounts, lead with examples of executive-level relationship management. For high-volume SMB roles, emphasize scalable process improvements and team throughput.
Prepare a client escalation story for interviews
Interviewers almost always ask how you handle a dissatisfied or at-risk client. Prepare a specific story that walks through how you diagnosed the problem, who you involved, what you changed, and what the outcome was. Generic answers about staying calm don't move the needle.
Highlight cross-functional influence without authority
Client experience managers routinely drive change through product, operations, and sales teams without formal authority over them. Your resume and interview answers should show how you aligned those teams around the client's needs, not just that you collaborated with them.
Negotiate using client revenue impact
When negotiating an offer, frame your ask around the revenue you protect or generate. Client experience managers who can connect their work to retention revenue or expansion deals have a concrete business case for higher compensation, which is more persuasive than market comparisons alone.
Manager Client Experience Jobs: Frequently Asked Questions
Which companies are hiring the most manager client experiences?
The companies hiring the most manager client experiences right now include PNC Financial Services, Tricoci Salon & Spa, and Tyler Technologies, with the largest share of openings in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Financial services, healthcare, and technology companies consistently post the highest volume of these roles.
How many manager client experience jobs are remote?
About 45% of manager client experience openings are fully remote or hybrid as of November 2026, reflecting the relationship-driven nature of the role. Sub-areas focused on software, SaaS, and digital financial services tend to offer the highest share of remote arrangements, while roles tied to in-person service delivery or physical account sites skew toward on-site or hybrid schedules.
How do you become a manager client experience?
Start in a customer-facing role such as account coordinator, client success associate, or service representative to build direct relationship skills. Move into a senior individual-contributor position where you own a client portfolio independently. Develop cross-functional experience by collaborating with product or operations teams on client issues. Then pursue a manager role by demonstrating you can coach others, handle escalations, and improve team-level client outcomes.
Can you get hired as a manager client experience without direct management experience?
Yes, many employers hire candidates into their first management role if the candidate shows strong client outcomes and informal leadership. Highlight any experience mentoring junior colleagues, leading client onboarding projects, or coordinating team responses to escalations. Framing your individual-contributor work in terms of process improvements that benefited the whole team strengthens a case for readiness to manage.
What does the manager client experience interview process look like?
Most hiring processes start with a recruiter screen focused on your background and client-facing experience. A hiring manager interview follows, typically covering behavioral questions about client escalations, team leadership, and cross-functional collaboration. Many companies add a case or scenario exercise where you diagnose a client problem and present a solution. Final rounds often include a panel with stakeholders from sales, product, or operations whose teams you would work alongside.
Where can I find and apply to manager client experience jobs?
You can find and apply to manager client experience jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing from the page.
See All 337+ Manager Client Experience Jobs
Find roles that match your experience and apply in just a few clicks.
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