Entry Level Manager Client Experience Jobs
New grad manager client experience jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated customer-facing skills can matter more than a lengthy resume. Most openings are on-site roles across Insurance, Consumer Goods, and Animal Care & Pet Services, with employers like The Cigna, Article, and Altair Global hiring at this level now.
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Description
Hey, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Assistant Store Manager, Client Experience & Design, you’ll help bring Article’s Customer Experience Model to life by creating meaningful customer interactions, delivering personalized design support, and leading a hospitality-driven showroom experience that inspires connection, trust, and long-term loyalty.
Why We Need You:
As we prepare to open our first San Francisco retail store, we're building more than a retail store. We're creating a destination where customers can experience the Article's brand firsthand through thoughtful design, genuine hospitality, and meaningful connections. Every interaction will help shape how customers perceive our brand, making customer experience a critical part of our success from day one.
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
About the new store:
- Our store address is: 2299 Alameda St, San Francisco
- Store size: 7,000 square feet
- Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 6 Home Experts (associates)
- Hours of operation: The store is open 7 days per week, 10 am - 7 am.
- Travel: You will be required to travel within the US and Canada. So you will require a valid passport.
First Interview ( June 22th- 26th)
- A 45-minute video interview with our Talent Acquisition team to discuss your background and interest in Article.
- Video interview the Store Manager and Operations Manager.
- In person interview with new Store Manager.
What You’ll Do
You'll be part of the store leadership team, helping deliver an elevated customer experience while supporting design services, clienteling, and team development.
- Champion and uphold Article's Customer Experience Model across all showroom interactions.
- Lead by example in delivering warm, authentic, hospitality-driven customer experiences.
- Coach associates on customer engagement, clienteling, and service excellence standards.
- Build lasting customer relationships through appointments, follow-ups, and personalized outreach.
- Support design consultations by helping customers create stylish, functional spaces that fit their lifestyle and needs.
- Utilize design tools such as mood boards, floor plans, and product recommendations to personalize the customer experience.
- Drive customer loyalty and repeat business through meaningful relationship building and post-purchase engagement.
- Partner with Store Leadership to identify opportunities to improve customer satisfaction, conversion, and overall showroom performance.
- Collaborate with HQ Retail and Interior Design teams to support omni-channel customer experience initiatives.
- Lead by example with resilience, adaptability, and above-the-line behaviour.
Who You Are
Qualifications
- 2+ years of retail leadership experience in a customer-facing environment.
- Experience coaching and developing team members to deliver exceptional customer experiences.
- Strong communication and relationship-building skills.
- Passion for hospitality, customer service, and creating memorable experiences.
- Sets clear expectations for customer experience, hospitality, and selling behaviours.
- Models accountability through reliability, ownership, and follow-through.
- Provides timely coaching and feedback to help associates grow and succeed.
- Uses facts, customer insights, and business results to guide decisions.
- Supports learning while maintaining accountability for customer and business outcomes.
- Strong interest in interior design, home furnishings, or space planning.
- Comfortable conducting design consultations and making personalized product. recommendations.
- Skilled at building trust through active listening and understanding customer needs.
- Passionate about creating seamless omni-channel customer experiences.
- Comfortable using design tools, customer relationship management tools, and retail technology.
- Strong organizational skills with the ability to manage multiple priorities and customer interactions.
- Legally authorized to work in the United States
- Completion of a criminal background check
- Valid passport and ability to travel throughout Canada and the United States.
- Experience with clienteling programs, appointment-based selling, or design consultations.
- Background in furniture, home furnishings, interior design, or lifestyle retail.
- Experience supporting customer experience or hospitality-focused initiatives.
Perks & Benefits
- The Start Hourly Range is: $37-40/hour
- Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.*
- 401(k) Match: 4% matched contributions to help you save for the future.
- Commuter Program: We offer pre-tax commuter benefits to all San Francisco employees averaging 10 or more hours per week to help offset the cost of public transit (Muni/BART).
- Product Discount: 45% discount on our entire product range (15% for friends and family).
- Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).
- Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.
- Health Benefits: Benefits-eligible with coverage for Medical, Dental, & Vision.
- Paid Sick Leave: Pursuant to the San Francisco Paid Sick Leave Ordinance, employees will accrue paid sick leave at a rate of 1 hour for every 30 hours worked.
- Insurance: Life & Disability insurance, and Travel Medical insurance.
- Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.
- Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.
- Prorated
#INDARTICLERE
#INDARTICLEADT
About Article
Since 2013, we’ve been redefining the furniture industry one sofa at a time.
Where we’re based:
- HQ: Vancouver, BC
- Asia HQ: Ho Chi Minh City, Vietnam
- Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson
- Retail Stores: Vancouver (open), San Francisco, Bellevue & Toronto (opening soon), with more locations opening in 2027.
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans make hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information on Scam Jobs. If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to careers@article.com so we can investigate.
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing ta.accommodation@article.com. This email is dedicated to accommodation requests only—non-related messages will not receive a response.
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Who's Hiring
- The Cigna2
- Article1
- Altair Global1
- Harmony Pet Resort1H
- Fidelity Investments1
Top Industries Hiring
- Insurance2
- Consumer Goods1
- Animal Care & Pet Services1
- Banking & Financial Services1
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Entry Level Manager Client Experience Jobs: Frequently Asked Questions
How do I get an entry level manager client experience job?
Focus on any hands-on customer service, hospitality, or client-facing experience you already have, even from internships, campus jobs, or volunteer roles. Employers at this level look for strong communication skills, a service-oriented attitude, and the ability to handle client concerns calmly. Tailoring your resume to highlight problem-solving moments and positive client outcomes gives you a clear edge over candidates with generic applications.
Which companies hire entry level manager client experiences?
Companies hiring entry level manager client experiences right now include The Cigna, Article, and Altair Global, based on current listings on Migrate Mate as of July 2026. A wide range of employers hire at this level, from retail and financial services firms to healthcare organizations and tech companies that prioritize client relationship management early in a career.
Are there remote entry level manager client experience jobs?
Yes, though many postings at this level are still on-site or hybrid given the client-facing nature of the work. About 0% of entry level manager client experience openings are remote or hybrid as of July 2026, so candidates who need flexibility should filter for those options when searching current listings on Migrate Mate.
Are these new grad manager client experience jobs?
Yes, the openings on this page include new grad, recent graduate, and junior roles that explicitly welcome candidates with little or no professional experience. A new grad-friendly posting typically asks for zero to two years of experience, accepts internships or campus involvement in lieu of full-time work, and values a strong portfolio or demonstrated client-facing skills over a long employment history.
Which industries hire the most entry level manager client experiences?
Entry Level manager client experience roles concentrate in Insurance, Consumer Goods, and Animal Care & Pet Services, based on current listings on Migrate Mate as of July 2026. These sectors tend to drive hiring at this level because their business models depend heavily on client retention, satisfaction scores, and relationship management from day one.