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Position: Director, Head of Human Resources
Location: Los Angeles, CA, USA
Our Blend
Since opening our first store in 1963, The Coffee Bean & Tea Leaf® has grown into a global specialty coffee and tea brand with more than 1,000 cafés worldwide, supported by our Global Headquarters in Singapore.
Our purpose is to help people Find Their Flavor through uplifting experiences that make their day better. Guided by our vision to deliver "Simply the Best" coffee and tea experience in every community we serve, we're committed to creating meaningful experiences for our guests, partners, and one another.
As part of our Brew Crew, you’ll find an environment where you can be your best, belong and grow.
This is where you Find Your Flavor.
Brew Crew Opportunity
The Coffee Bean & Tea Leaf is looking for an experienced Director, Head of Human Resources to lead Human Resources for the Americas. You will join the Americas Executive Team, work as part of our global HR community, and shape how our people and our business grow. You will help our people find their flavor, so they can help our guests find theirs, and bring our purpose and vision to life in every community we serve. You will be as credible with café leaders in the field as you are at the leadership table.
You will lead HR for about 2,000 employees across the Americas. You own the full employee lifecycle and the US employee relations process and policies. You are the leadership team's partner on org design, succession, retention and talent development. You will also spend time in the field, partnering directly with the Operations leadership on key people issues.
You will partner with Global HR to shape and deliver global priorities in the Americas, including org capability, talent management, rewards, succession planning, employer brand and franchisee success.
You will be based at our Downtown Los Angeles headquarters, and will travel regularly to cafés across the region. This role will report to the Head of Americas, with a strong dotted line to the VP, Global Head of HR, based in Singapore.
Key Responsibilities
In this role, you will:
- Partner with the Americas Executive Team on org design, staffing levels and succession planning
- Lead HR strategy, policies and programs for the US business including our Cafes, Support Center, and Roasting Facility, aligned to global priorities
- Ensure compliance with labor laws, safety regulations, and industry standards.
- Lead recruitment, corporate learning, and talent programs across Americas
- Partner with Operations and Americas L&D on leadership development and succession for district and café leaders
- Run training programs including harassment prevention, coaching, performance evaluation and safety
- Oversee compensation and benefits programs, ensuring compliance and competitive pay
- Own US employee relations, including senior-level investigations, and ensure compliance with federal, state and local law
- Partner with Operations leadership on field people strategy, employee relations and performance
- Work closely with internal and external legal counsel
- Use HR and employee relations data to spot issues and propose solutions
- Lead culture and employer brand, and bring our values to life
- Foster a positive organizational culture that promotes employee satisfaction, retention, and diversity.
- Coordinate equal opportunity programs in support of diversity goals
- Manage the HR budget and improve HR systems and processes
- Lead, coach and develop the HR team
Your Ingredients
- Bachelor's degree, or equivalent education and experience
- Extensive progressive HR experience, and at least 5 years in HR leadership in a similar role
- Expert knowledge of federal, state and local employment law
- Experience managing budgets and leading annual and long-term planning
- Experience in multi-unit, multi-state, multi-functional organizations
- Hands-on HR experience in multi-unit restaurant or retail operations, including employee relations and investigations, and supporting district and café leaders in the field
- Food and beverage or hospitality experience highly preferred
- Proven track record of leading and developing teams
- Strategic thinker with integrity and sound judgment on sensitive and confidential matters
- Excellent written, spoken and presentation skills
- Proficient in Microsoft Office
Performance & Rewards
At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
- Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more
- Discounts on our Coffee and Tea
- Pay Range: $130,000-$200,000 annually and eligible for 20% bonus
- Observed Holidays
- Vacation Pay
- Sick Pay
This is a hybrid position: Monday-Wednesday in our Downtown Los Angeles office and Thursday and Friday remote.
Our ‘FROTH’ VALUES
We believe in the fundamental truths that guide us through our daily lives:
- FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
- RESPECT - We are inclusive and honor each other’s values, opinions and diversity.
- OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
- TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
- HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.
At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination any such protected status.
The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Position: Director, Head of Human Resources
Location: Los Angeles, CA, USA
Our Blend
Since opening our first store in 1963, The Coffee Bean & Tea Leaf® has grown into a global specialty coffee and tea brand with more than 1,000 cafés worldwide, supported by our Global Headquarters in Singapore.
Our purpose is to help people Find Their Flavor through uplifting experiences that make their day better. Guided by our vision to deliver "Simply the Best" coffee and tea experience in every community we serve, we're committed to creating meaningful experiences for our guests, partners, and one another.
As part of our Brew Crew, you’ll find an environment where you can be your best, belong and grow.
This is where you Find Your Flavor.
Brew Crew Opportunity
The Coffee Bean & Tea Leaf is looking for an experienced Director, Head of Human Resources to lead Human Resources for the Americas. You will join the Americas Executive Team, work as part of our global HR community, and shape how our people and our business grow. You will help our people find their flavor, so they can help our guests find theirs, and bring our purpose and vision to life in every community we serve. You will be as credible with café leaders in the field as you are at the leadership table.
You will lead HR for about 2,000 employees across the Americas. You own the full employee lifecycle and the US employee relations process and policies. You are the leadership team's partner on org design, succession, retention and talent development. You will also spend time in the field, partnering directly with the Operations leadership on key people issues.
You will partner with Global HR to shape and deliver global priorities in the Americas, including org capability, talent management, rewards, succession planning, employer brand and franchisee success.
You will be based at our Downtown Los Angeles headquarters, and will travel regularly to cafés across the region. This role will report to the Head of Americas, with a strong dotted line to the VP, Global Head of HR, based in Singapore.
Key Responsibilities
In this role, you will:
- Partner with the Americas Executive Team on org design, staffing levels and succession planning
- Lead HR strategy, policies and programs for the US business including our Cafes, Support Center, and Roasting Facility, aligned to global priorities
- Ensure compliance with labor laws, safety regulations, and industry standards.
- Lead recruitment, corporate learning, and talent programs across Americas
- Partner with Operations and Americas L&D on leadership development and succession for district and café leaders
- Run training programs including harassment prevention, coaching, performance evaluation and safety
- Oversee compensation and benefits programs, ensuring compliance and competitive pay
- Own US employee relations, including senior-level investigations, and ensure compliance with federal, state and local law
- Partner with Operations leadership on field people strategy, employee relations and performance
- Work closely with internal and external legal counsel
- Use HR and employee relations data to spot issues and propose solutions
- Lead culture and employer brand, and bring our values to life
- Foster a positive organizational culture that promotes employee satisfaction, retention, and diversity.
- Coordinate equal opportunity programs in support of diversity goals
- Manage the HR budget and improve HR systems and processes
- Lead, coach and develop the HR team
Your Ingredients
- Bachelor's degree, or equivalent education and experience
- Extensive progressive HR experience, and at least 5 years in HR leadership in a similar role
- Expert knowledge of federal, state and local employment law
- Experience managing budgets and leading annual and long-term planning
- Experience in multi-unit, multi-state, multi-functional organizations
- Hands-on HR experience in multi-unit restaurant or retail operations, including employee relations and investigations, and supporting district and café leaders in the field
- Food and beverage or hospitality experience highly preferred
- Proven track record of leading and developing teams
- Strategic thinker with integrity and sound judgment on sensitive and confidential matters
- Excellent written, spoken and presentation skills
- Proficient in Microsoft Office
Performance & Rewards
At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
- Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more
- Discounts on our Coffee and Tea
- Pay Range: $130,000-$200,000 annually and eligible for 20% bonus
- Observed Holidays
- Vacation Pay
- Sick Pay
This is a hybrid position: Monday-Wednesday in our Downtown Los Angeles office and Thursday and Friday remote.
Our ‘FROTH’ VALUES
We believe in the fundamental truths that guide us through our daily lives:
- FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
- RESPECT - We are inclusive and honor each other’s values, opinions and diversity.
- OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
- TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
- HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.
At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.
International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination any such protected status.
The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Director Head Of Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Construction & Real Estate
- Biotechnology & Pharmaceuticals
- Insurance
- Banking & Financial Services
- Science & Research
What Employers Look For
The qualifications that appear most often in director head of jobs.
- 10 or more years of progressive experience in a relevant function or industry
- Demonstrated experience leading cross-functional or multi-team organizations
- Proven ability to build and execute strategic plans with measurable outcomes
- Experience managing budgets, headcount planning, and resource allocation
- Strong executive communication and stakeholder management skills
- Bachelor's degree required, with MBA or advanced degree often preferred
Tips for Your Director Head Of Job Search
Quantify scope before listing responsibilities
Director and head of roles demand evidence of scale. Replace vague bullet points with team sizes, budget ownership, and business outcomes you drove. Hiring committees at this level screen for leaders who can own a P&L or a function, not just manage tasks.
Match your resume to the reporting line
A head of role reporting to the CEO reads differently than one reporting to a VP. Tailor your positioning to show the right level of strategic autonomy. Boards and executives want to see that you operate at their altitude, not one rung below.
Target companies at a stage that fits your experience
A head of growth at a seed-stage startup and a director of growth at a Fortune 500 require fundamentally different skill sets. Filter openings by company size and funding stage so you apply where your specific experience is a genuine fit, not a stretch.
Apply early to roles that fit
Migrate Mate lists director head of openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a point of view for every first interview
Directors and heads of are expected to arrive with a perspective, not just answers to questions. Research the company's current challenge in your function and come ready to share a concrete, informed take. It signals that you already think like someone in the role.
Negotiate scope before you negotiate compensation
At director and head of level, your title, reporting structure, and charter matter as much as pay. Clarify what the role owns, what resources it controls, and whether those expand over time before you discuss numbers, so you enter compensation talks from a position of full information.
Director Head Of Jobs: Frequently Asked Questions
Which companies are hiring the most director head ofs?
The companies hiring the most director head ofs right now include Twitch, State Street, and JPMorganChase, with the largest share of openings in California, New York, and Massachusetts, based on current listings on Migrate Mate as of November 2026. Demand is concentrated in technology, healthcare, and financial services sectors.
How many director head of jobs are remote?
About 70% of director head of openings are fully remote or hybrid as of November 2026, making remote work a realistic option for many candidates. Sub-areas such as product, marketing, and people operations tend to offer the highest proportion of remote and hybrid arrangements compared to operations or manufacturing-aligned roles.
How do you become a director head of?
Most director and head of roles require a progression from individual contributor to manager to senior manager before stepping into a functional leadership position. Build a record of leading teams, owning meaningful outcomes, and operating across departments. Seeking stretch assignments that put you in front of executives accelerates the path, as does developing a clear point of view on the function you want to lead.
Can you get hired as a director head of with limited experience?
It is possible to move into a director or head of role earlier than the typical timeline by targeting smaller companies or early-stage organizations where the title reflects broad ownership rather than decades of tenure. Demonstrating that you have already led a team, managed a budget, or owned a business outcome end-to-end matters more than years on a resume. Clarity about what you have built and why it worked is what closes the experience gap.
What does the director head of interview process look like?
The process typically starts with a recruiter screen, followed by a hiring manager conversation focused on leadership philosophy and functional expertise. Subsequent rounds often include a panel with peers or direct reports, a case study or strategic presentation to senior leadership, and a final conversation with an executive or board member. Reference checks at this level are thorough and usually involve former managers, peers, and direct reports.
Where can I find and apply to director head of jobs?
You can find and apply to director head of jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and apply directly to each one that fits.
See All 171+ Director Head Of Jobs
Find roles that match your experience and apply in just a few clicks.
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