Manager Client Experience Jobs in Tennessee

Find Your Passion and Purpose as a Client Manager in Personal Care Services

Location: Nashville, Office

Position: Client Manager

Remote/Virtual Position: No

Coverage Area: Davidson, Sumner, Wilson, Williamson County

Salary: $45k - $50k /annually

Schedule: Monday - Friday; 8:00am - 5:00pm + On-call Rotation

Offers based on experience

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Client Manager You Can Be

If you meet these qualifications, we would love to meet you:

• High School Diploma or GED required
• Home care, caregiving, or staffing experience preferred
• Strong communication, organizational, and problem-solving skills
• Must have valid driver’s license, reliable transportation, and auto insurance
• Bilingual skills a plus, but not required

Responsibilities:

As a Client Manager, you will:

• Receive and conduct client intake and assessment and periodic visits to clients’ locations
• Manage team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching
• Supervise client services to ensure client needs are successfully met and plan of care is being followed to company standards
• Maintain client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations
• Coordinate requests for home care services and initiation of care, gather necessary case information, check Caregiver availability, and schedule initial Caregivers based on case requirements and availability
• Cultivate new and existing relationships with current referral sources in partnership with sales team

Our Investment in You

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.