Senior Level Mental Health Counseling Jobs
Senior level mental health counseling jobs place experienced clinicians in charge of complex caseloads, clinical program direction, and the supervision of junior counselors and treatment teams. Openings concentrate across Education, with 0% remote or hybrid availability and employers like BELOIT COLLEGE, Dordt University, and Take Charge America hiring at this level now.
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Showing 5 of 8+ Senior Level Mental Health Counseling jobs
About Us
Take Charge America, Inc. is a nonprofit credit counseling and financial education organization dedicated to helping individuals and families achieve self-reliance and financial stability. Since 1987, we have provided confidential credit counseling, financial education, and debt management solutions to consumers nationwide. Our mission is to empower people to improve their financial future through education, guidance and personalized support.
Position Summary
The Director of Operations, Credit Counseling & Debt Management Program (DMP), is responsible for leading and optimizing the day-to-day operations of a nonprofit credit counseling organization. This role connects strategic priorities with operational execution to ensure counseling, DMP administration, client service, quality assurance, and compliance functions are efficient, effective, secure, and aligned with regulatory and accreditation standards.
Essential Duties and Responsibilities
- Operational Leadership & Strategy:
o Translate organizational strategy into scalable operational plans, priorities, and performance expectations for credit counseling and DMP functions.
o Oversee daily operations across client intake, counseling, DMP setup and maintenance, payment processing coordination, and service delivery.
o Identify and implement process improvements that enhance client experience, operational efficiency, and service quality.
o Provide leadership and direction to managers and operational teams supporting credit counseling, DMP servicing, and related client support functions.
- Technical Skills & Infrastructure:
o Oversee the effective use of operational systems and technology, including CRM platforms, workflow tools, and security protocols that support counseling and DMP administration.
o Use data and reporting to monitor key performance indicators (KPIs), including service levels, client retention, program completion, payment performance, and team productivity.
o Ensure strong controls for cybersecurity, data privacy, and the secure handling of confidential client and financial information.
o Partner with IT and business stakeholders to evaluate system enhancements, streamline workflows, and maintain reliable operational infrastructure that supports scalable service delivery.
- Financial & Regulatory Management:
o Support operational planning, resource allocation, vendor oversight, and budget management for counseling and DMP functions.
o Ensure compliance with federal and state requirements, accreditation standards, creditor guidelines, and internal policies related to credit counseling, debt management, consumer protection, and data privacy.
o Manage relationships with operational vendors and partners, including payment processors, technology providers, and other service organizations.
o Monitor operational risk, audit readiness, and control effectiveness to ensure accurate program administration, timely issue resolution, and ongoing adherence to regulatory and organizational standards.
- Team Development:
o Lead, coach, and develop managers and high-performing teams across counseling, DMP operations, and support functions.
o Foster a culture of accountability, service excellence, collaboration, and continuous improvement.
Knowledge, Skills, and Abilities
- Leadership:
o Demonstrated ability to lead change, improve processes, and manage cross-functional teams in a service-focused environment.
- Analytical & Strategic Thinking:
o Strong analytical and strategic thinking skills, with the ability to turn operational data into actionable insights and long-term improvements.
o Ability to use reporting, trends, and business needs to drive informed decision-making and strengthen team engagement and client outcomes.
- Communication:
o Excellent written, verbal, and interpersonal communication skills, with the ability to partner effectively across departments and levels of leadership.
- Problem-Solving:
o Proactive and solutions-oriented approach to identifying and resolving operational challenges.
o Proven success building team engagement and alignment in support of organizational goals, service excellence, and mission impact.
Education & Experience
- Bachelor's degree in business administration, finance or related field; a master's degree is preferred.
· 10+ years of progressive operational leadership experience, including at least 5 years in a senior management role, preferably within credit counseling, debt management, financial services, or a regulated service environment.
· Demonstrated experience improving operational workflows, implementing or optimizing CRM systems, and using reporting tools to manage performance.
· Strong knowledge of consumer financial regulations, operational controls, data privacy requirements, and the secure handling of personally identifiable information (PII).
Physical Demands
- Sitting: Remain in a seated position for extended periods while performing duties like computer work.
- Mobility: Occasionally stand and walk to move around the office or call center floor.
- Manual Dexterity: Use hands for keyboarding, operating office equipment (like printers, fax machines, and phones), and other fine motor tasks.
- Vision: Require close, distance, color, and peripheral vision, with the ability to adjust focus to see computer screens, documents, and other office equipment clearly.
- Lifting: May occasionally need to lift or carry objects weighing up to 50 pounds, though this is not a primary function.
- Other: May need to use hands and arms to reach, and turn, raise, and lower the head
Team & Reporting
· Reports to: Chief Operating Officer
· Leads: Credit counseling, DMP operations, and related support functions
Why Join Us?
· Make a meaningful impact in the lives of underserved communities.
· Work with a mission-driven team committed to innovation and service.
· Enjoy a collaborative culture with opportunities for growth and leadership.
Apply today and help us strengthen financial wellness through compassionate service and operational excellence.
Pay: $85,000.00 - $90,000.00 per year
Work Location: In person
About Us
Take Charge America, Inc. is a nonprofit credit counseling and financial education organization dedicated to helping individuals and families achieve self-reliance and financial stability. Since 1987, we have provided confidential credit counseling, financial education, and debt management solutions to consumers nationwide. Our mission is to empower people to improve their financial future through education, guidance and personalized support.
Position Summary
The Director of Operations, Credit Counseling & Debt Management Program (DMP), is responsible for leading and optimizing the day-to-day operations of a nonprofit credit counseling organization. This role connects strategic priorities with operational execution to ensure counseling, DMP administration, client service, quality assurance, and compliance functions are efficient, effective, secure, and aligned with regulatory and accreditation standards.
Essential Duties and Responsibilities
- Operational Leadership & Strategy:
o Translate organizational strategy into scalable operational plans, priorities, and performance expectations for credit counseling and DMP functions.
o Oversee daily operations across client intake, counseling, DMP setup and maintenance, payment processing coordination, and service delivery.
o Identify and implement process improvements that enhance client experience, operational efficiency, and service quality.
o Provide leadership and direction to managers and operational teams supporting credit counseling, DMP servicing, and related client support functions.
- Technical Skills & Infrastructure:
o Oversee the effective use of operational systems and technology, including CRM platforms, workflow tools, and security protocols that support counseling and DMP administration.
o Use data and reporting to monitor key performance indicators (KPIs), including service levels, client retention, program completion, payment performance, and team productivity.
o Ensure strong controls for cybersecurity, data privacy, and the secure handling of confidential client and financial information.
o Partner with IT and business stakeholders to evaluate system enhancements, streamline workflows, and maintain reliable operational infrastructure that supports scalable service delivery.
- Financial & Regulatory Management:
o Support operational planning, resource allocation, vendor oversight, and budget management for counseling and DMP functions.
o Ensure compliance with federal and state requirements, accreditation standards, creditor guidelines, and internal policies related to credit counseling, debt management, consumer protection, and data privacy.
o Manage relationships with operational vendors and partners, including payment processors, technology providers, and other service organizations.
o Monitor operational risk, audit readiness, and control effectiveness to ensure accurate program administration, timely issue resolution, and ongoing adherence to regulatory and organizational standards.
- Team Development:
o Lead, coach, and develop managers and high-performing teams across counseling, DMP operations, and support functions.
o Foster a culture of accountability, service excellence, collaboration, and continuous improvement.
Knowledge, Skills, and Abilities
- Leadership:
o Demonstrated ability to lead change, improve processes, and manage cross-functional teams in a service-focused environment.
- Analytical & Strategic Thinking:
o Strong analytical and strategic thinking skills, with the ability to turn operational data into actionable insights and long-term improvements.
o Ability to use reporting, trends, and business needs to drive informed decision-making and strengthen team engagement and client outcomes.
- Communication:
o Excellent written, verbal, and interpersonal communication skills, with the ability to partner effectively across departments and levels of leadership.
- Problem-Solving:
o Proactive and solutions-oriented approach to identifying and resolving operational challenges.
o Proven success building team engagement and alignment in support of organizational goals, service excellence, and mission impact.
Education & Experience
- Bachelor's degree in business administration, finance or related field; a master's degree is preferred.
· 10+ years of progressive operational leadership experience, including at least 5 years in a senior management role, preferably within credit counseling, debt management, financial services, or a regulated service environment.
· Demonstrated experience improving operational workflows, implementing or optimizing CRM systems, and using reporting tools to manage performance.
· Strong knowledge of consumer financial regulations, operational controls, data privacy requirements, and the secure handling of personally identifiable information (PII).
Physical Demands
- Sitting: Remain in a seated position for extended periods while performing duties like computer work.
- Mobility: Occasionally stand and walk to move around the office or call center floor.
- Manual Dexterity: Use hands for keyboarding, operating office equipment (like printers, fax machines, and phones), and other fine motor tasks.
- Vision: Require close, distance, color, and peripheral vision, with the ability to adjust focus to see computer screens, documents, and other office equipment clearly.
- Lifting: May occasionally need to lift or carry objects weighing up to 50 pounds, though this is not a primary function.
- Other: May need to use hands and arms to reach, and turn, raise, and lower the head
Team & Reporting
· Reports to: Chief Operating Officer
· Leads: Credit counseling, DMP operations, and related support functions
Why Join Us?
· Make a meaningful impact in the lives of underserved communities.
· Work with a mission-driven team committed to innovation and service.
· Enjoy a collaborative culture with opportunities for growth and leadership.
Apply today and help us strengthen financial wellness through compassionate service and operational excellence.
Pay: $85,000.00 - $90,000.00 per year
Work Location: In person
See All 8 Senior Level Mental Health Counseling Jobs
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Find JobsSenior Level Mental Health Counseling Job Market
Who's Hiring
- BELOIT COLLEGE2
- Dordt University1
- Take Charge America1
- University of Denver1
- Western Kentucky University1
Top Industries Hiring
- Education6
Senior Level Mental Health Counseling Jobs: Frequently Asked Questions
How do I get a senior level mental health counseling job?
Employers at this level look for full independent licensure, a demonstrated history of managing complex or high-acuity cases, and experience supervising or mentoring other clinicians. Specializations such as trauma-informed care, DBT, or co-occurring disorders strengthen a candidacy significantly. Showing program leadership, outcome-driven documentation practices, and the ability to collaborate across multidisciplinary teams gives candidates a clear edge over those with clinical depth alone.
Which companies hire senior level mental health counselings?
Companies hiring senior level mental health counselings right now include BELOIT COLLEGE, Dordt University, and Take Charge America, based on current listings on Migrate Mate as of July 2026. Hiring at this level covers large health systems, behavioral health networks, community mental health centers, and private group practices that need credentialed clinicians who can lead caseloads and guide staff.
Are there remote senior level mental health counseling jobs?
Yes, though availability depends on licensure portability and the clinical model an employer uses. About 0% of senior level mental health counseling openings are remote or hybrid as of July 2026, reflecting sustained telehealth adoption across the field. Fully remote roles typically require licensure in the state where clients are located, so multi-state or compact licensure holders have the widest options.
What makes a mental health counseling role senior level?
Senior level mental health counseling roles are defined by independent clinical authority, ownership of complex or specialized caseloads, and formal responsibility for supervising or mentoring less experienced staff. Practitioners at this stage shape treatment protocols, contribute to program development, and are accountable for clinical outcomes rather than just individual case progress. The role requires full licensure and the ability to function without direct clinical oversight.
Which industries hire the most senior level mental health counselings?
Senior Level mental health counseling roles concentrate in Education, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because they operate high-volume or high-acuity service environments that require experienced clinicians who can independently manage complex cases and provide oversight to clinical teams.