Mid Level Operations Consultant Jobs
Mid level operations consultant jobs go to professionals ready to own projects end to end, drive process decisions with limited oversight, and mentor junior colleagues across engagements. About 17% of openings are remote or hybrid, with demand concentrated in Technology & Software, Healthcare & Medical Services, and Accounting & Auditing and employers like PwC, KPG99, and Trinity Health hiring at this level now.
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INTRODUCTION
The goal is to accelerate and standardize campaign delivery, reduce process variability, strengthen QA, and increase team capacity. In partnership with Marketing Analytics, the contractor will help ensure campaign execution reflects business objectives and data-driven audience and journey plans, with measured performance informing ongoing improvements. The contractor will build alignment within Marketing Operations and lead the adoption of improved processes.
POSITION RESPONSIBILITIES:
- Identify and prioritize opportunities. Within the first two weeks, review existing documentation and validate key details through focused conversations. Establish a prioritized implementation plan with owners, dependencies, baselines, and success measures. Focus the work on changes that improve Marketing Operations’ speed, quality, reliability, and capacity, accounting for business constraints and existing decision rights/accountabilities across teams.
- Redesign and implement campaign processes. Examine how campaign work is built and delivered in Braze and Amperity. Identify avoidable steps, over-engineered customization, inconsistent build practices, rework, and delays. Personally lead priority process changes from design through implementation and team adoption, including updated workflows, build practices, standards, and controls. Implement changes within Marketing Operations’ remit and recommend improvements to adjacent activities that impact the team.
- Establish effective QA and release controls. Implement consistent, risk-based QA standards, checklists, test evidence, defect tracking, and release gates. Cover requirements, audience and data logic, content, links, personalization, consent and suppression, rendering, approvals, and launch readiness. Define how changing requirements, late assets or approvals, and compressed timelines are managed, including escalation and explicit launch-readiness decisions. Establish appropriate separation between campaign build, independent QA (including defining a job description for a QA analyst), and release approval, and implement a workable QA ownership or coverage model.
- Embed data-driven audience and journey planning in campaign operations. Work with Marketing Analytics to establish a repeatable approach to segment criteria, audience selection, and touchpoint sequencing across owned and paid channels, grounded in business objectives, customer data, experimentation, and measured performance. Maximize reach while managing deliverability and recipient fatigue. Create reusable audience segments, journey maps, and templates, with customization guided by only evidence of incremental impact. Translate approved plans into clear, campaign-ready build requirements and QA checks.
- Prioritize platform capabilities and data enablement. Research, recommend, and implement relevant Braze and Amperity capabilities based on expected impact, feasibility, and ability to measure results. Establish a process for requesting, defining, validating (with appropriate data stewards/SMEs), documenting, and approving new data points, then coordinating their activation in Amperity and Braze.
- Put the improved operating model into active use. Measure outcomes against agreed baselines and leave the new processes and standards in active use by the end of the engagement.
EXPERIENCE AND QUALIFICATIONS:
- 5+ years of hands-on experience with Braze and Amperity, including building, launching, and monitoring campaigns with both platforms in live marketing operations.
- Extensive experience redesigning and implementing marketing operations or campaign delivery processes across multiple use cases and operating contexts, with the ability to draw on that experience to define practical, effective best practices.
- Proven record of increasing delivery speed, quality, reliability, and team capacity through changes that teams adopt.
- Deep experience with campaign QA, risk-based testing, defect management, release controls, and separation of build and QA responsibilities.
- Experience building reusable audience segments and campaign practices and connecting CDP data to ESP activation.
- Strong knowledge of audience strategy, journey planning, experimentation, deliverability, recipient fatigue, and campaign measurement.
- Ability to work directly in platforms and translate business objectives and analytical findings into practical campaign workflows.
- Experience clarifying responsibilities and handoffs across teams while working within existing ownership and decision rights. Strong communication and training skills.
PREFERRED SKILLS:
- Braze/Amperity certifications preferred
- Relevant certification in process improvement or quality assurance a plus
Education:
Bachelor’s degree required; aviation-related applications is an advantage.
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Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
- Accounting & Auditing
- Banking & Financial Services
Mid Level Operations Consultant Jobs: Frequently Asked Questions
How do I get a mid level operations consultant job?
Position yourself around ownership, not just participation. Highlight projects where you led a process improvement, managed a workstream independently, or delivered measurable results with minimal guidance. Tailor your resume to show scope and accountability rather than task lists. Mid level hiring managers want evidence you can drive an engagement forward, not just support one, so lead with outcomes and the decisions you made to get there.
Which companies hire mid level operations consultants?
Companies hiring mid level operations consultants right now include PwC, KPG99, and Trinity Health, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from management consulting firms, large enterprises running internal transformation programs, and professional services organizations that need consultants who can own workstreams independently.
Are there remote mid level operations consultant jobs?
Yes, though availability varies by employer and project type. About 17% of mid level operations consultant openings are remote or hybrid as of November 2026, reflecting strong demand for consultants who can manage client relationships and deliverables without being on-site full time. Client-facing roles and those tied to sensitive operations tend to require more in-person presence.
How do I move up to a mid level operations consultant role?
The path from entry level to mid level is built on progressive ownership. Early in your career, focus on executing tasks reliably and learning the consulting toolkit. Over time, volunteer to lead a workstream, own a client deliverable, or mentor a newer teammate. Mid level readiness shows when you can identify problems, propose solutions, and carry a project through to implementation without being managed step by step.
Which industries hire the most mid level operations consultants?
Mid Level operations consultant roles concentrate in Technology & Software, Healthcare & Medical Services, and Accounting & Auditing, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run complex, cross-functional processes that benefit from consultants who can step in with established frameworks, identify inefficiencies quickly, and implement improvements with real accountability.