Operations Support Engineer Jobs
Operations Support Engineer jobs are open across telecommunications, cloud infrastructure, defense contracting, and managed services, from entry-level to senior and lead, with specializations in network operations, incident management, and systems monitoring. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 99+ Operations Support Engineer jobs
Job Summary
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Key Responsibilities
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Skill Requirements
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Must Have Skill
Good to Have Skill
Other Requirements
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Job Summary
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Key Responsibilities
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Skill Requirements
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Must Have Skill
Good to Have Skill
Other Requirements
L3 Mainframe Network SpecialistExperience: 8+ YearsKey Responsibilities:Provide L3 support for IBM Mainframe Network environments.Manage and troubleshoot z/OS Communications Server, VTAM, TCP/IP, Enterprise Extender, and TN3270.Support Connect: Direct (NDM), FTP/SFTP, SMTP, and Sysplex networking.Perform root cause analysis, performance tuning, and incident resolution.Implement network changes, upgrades, security, and DR activities.Collaborate with infrastructure, application, and security teams.Required Skills:Strong expertise in IBM z/OS Networking, VTAM, TCP/IP, Netview, Enterprise Extender, and Connect: Direct.Experience with RACF, SSL/TLS, OSA-Express, and network diagnostics.Excellent troubleshooting, communication, and stakeholder management skills.
Operations Support Engineer Jobs by Experience Level
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Find JobsOperations Support Engineer Job Market
Who's Hiring
- Amazon36
- Meta5
- HCLTech5
- Avari Management4
- Northrop Grumman3
Top Industries Hiring
- Technology & Software
- Energy
- Retail
- Banking & Financial Services
- E-Commerce & Online Marketplaces
What Employers Look For
The qualifications that appear most often in operations support engineer jobs.
- Experience with incident management and ticketing platforms such as ServiceNow or Jira
- Proficiency monitoring network or system health using tools like Nagios, Zabbix, or Datadog
- Strong understanding of TCP/IP networking, DNS, and basic routing and switching concepts
- CompTIA Network+, CompTIA Security+, or equivalent certification often preferred
- Ability to work rotating shifts including nights, weekends, and on-call coverage
- Bachelor's degree in information technology, computer science, or a related technical field
Tips for Your Operations Support Engineer Job Search
Tailor your resume for NOC environments
Operations support engineer resumes need to show hands-on experience with ticketing systems, alerting tools, and escalation workflows. List the specific platforms you've used and the types of incidents you've resolved, not just your job duties.
Highlight your on-call and shift experience
Many operations support engineer roles require rotating shifts or on-call coverage. Call this out explicitly on your resume so hiring managers can quickly confirm you meet their staffing model before moving you forward.
Apply early to roles that fit
Migrate Mate lists operations support engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by infrastructure type
Operations support engineer roles differ sharply between network-heavy, cloud-native, and hardware environments. Narrow your search to the stack you know best so your application speaks directly to what the team actually manages.
Prepare a runbook or incident story for interviews
Interviewers for operations roles almost always ask you to walk through a real incident you handled. Have a clear story ready covering what triggered the alert, how you diagnosed it, and what you changed afterward to prevent recurrence.
Negotiate shift differentials and on-call rates
If the role includes nights, weekends, or on-call duties, ask about shift differentials and on-call compensation separately from base pay. These add up significantly and are often negotiable before you sign an offer.
Operations Support Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most operations support engineers?
The companies hiring the most operations support engineers right now include Amazon, Meta, and HCLTech, with the largest share of openings in Texas, California, and Florida, based on current listings on Migrate Mate as of November 2026. Defense contractors, managed service providers, and large telecom carriers consistently post the highest volumes of these roles.
How many operations support engineer jobs are remote?
About 44% of operations support engineer openings are fully remote or hybrid as of November 2026, though the share varies significantly by specialization. Cloud operations and software-defined networking roles trend more remote, while positions tied to physical data centers, on-site hardware, or government facilities are almost always on-site.
How do you become an operations support engineer?
Start by building foundational knowledge in networking, operating systems, and infrastructure monitoring through coursework or self-study. Earn an entry-level certification like CompTIA Network+ to validate your skills. Then pursue a help desk, NOC analyst, or junior systems role to gain hands-on incident response experience before moving into a full operations support engineer position.
Can you get an operations support engineer job with little or no experience?
Yes, entry-level operations support engineer roles exist, and employers often hire candidates from help desk or NOC analyst backgrounds with under two years of experience. Building a home lab, earning a networking certification, and demonstrating familiarity with monitoring and ticketing tools in your resume will strengthen your application significantly against candidates with longer work histories.
What does the operations support engineer interview process look like?
Most hiring processes start with a recruiter screen focused on your shift availability and tool experience, followed by a technical phone or video interview covering networking fundamentals and incident triage scenarios. Final rounds typically include a panel interview with the operations team and sometimes a practical exercise where you walk through diagnosing a simulated outage or reviewing a mock alert.
Where can I find and apply to operations support engineer jobs?
You can find and apply to operations support engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and preferred environment, and apply directly to each listing that fits.
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