Professional Services Consultant Jobs in Washington

Job Description

The Integrated Social Sciences Program has an outstanding opportunity for an Academic Services Director (ASD) to join their team.

Integrated Social Sciences (ISS) is a fee-based, online bachelor’s degree completion program offered by the College of Arts and Sciences in partnership with Continuum College. Collaborating with academic departments in the Social Sciences Division, ISS expands equitable opportunity to students living in Washington and beyond by expanding access to a high-quality UW baccalaureate degree. Delivered in an asynchronous, online format, the ISS curriculum offers adult learners an integrated and interdisciplinary pathway to knowledge across the social sciences, addressing the complexities of our globalized world and all the associated interdependencies and inequalities within and between societies around the world. The ISS degree program is designed to enable such students to not only greatly expand their intellectual capabilities, but also to develop broad skills in communication, analytical thinking, and public scholarship which support their professional activities and goals. To carry out its educational mission, ISS employs a core team of faculty and academic advisers who coordinate closely on both larger curricular and program concerns, and on supporting the education of individual students.

Serving both new transfer students and returning and continuing UW students, ISS employs a highly proactive and individualized model of academic advising which supports a student population facing the unique and challenging needs of adult students, many who are already working professionals with families. The online learning environment calls upon advisers to cultivate relationships and build a sense of Husky identity and community remotely. ISS academic counselors embrace an integrated (advising + instructional) educational team model, working in a program where communication and cooperation between staff and faculty – both the core faculty and instructors from division partners who teach individual social science content courses – is required daily.

About this Opportunity

Integrated Social Sciences (ISS) is a fee-based, online bachelor’s degree completion program offered by the College of Arts and Sciences in partnership with Continuum College. ISS uses innovative approaches to undergraduate education and provides unprecedented access, flexibility, and affordability to both new transfer students and returning UW students. In addition to mastering social science content, ISS majors are expected to develop a learning portfolio. Program goals are to help students become broadly trained social scientists, intentional learners, analytical thinkers, globally aware citizens, technologically literate individuals, and workplace ready job candidates. ISS serves an extraordinarily diverse population of adult learners, many of whom are already working professionals with complex responsibilities.

Reporting to the Divisional Dean of Social Sciences, the Academic Services Director is responsible for providing effective leadership, coordination, and planning to ISS. With the ISS Faculty Director, the ASD supports the College’s initiatives for online undergraduate education and broader strategic goals of the division. The ASD and ISS Faculty Director oversee all facets of the program, including curriculum, budget management, personnel and operations, and communication and relations both within and outside of the College of Arts and Sciences. The special charge of the ASD is directing the academic advising function within ISS which monitors and supports success of all students and identifies and recruits new enrollments.

Key Responsibilities

Academic Program Leadership and Operations (50%)

• Plan and assess the management and implementation of the ISS bachelor’s degree completion program in consultation with the Faculty Director and the Divisional Dean.
• Provide strategic leadership for long term management and day to day administration of program, including weekly meetings with the ISS leadership group to discuss curriculum, staffing, and student matters and improve programs and processes to better meet student needs.
• With support of the Continuum College Partner Success Lead, develop and manage an annual operating budget of $2M, authorize expenditures and/or obtain authorization from the CAS dean’s office for expenditures including faculty and staff compensation, travel and professional development, course development, annual graduation celebration, and so forth.
• With the Faculty Director make annual recommendations to CAS and OPB regarding course fee rates for the program to maintain fiscal health and preserve access through affordability.
• Develop 5-year faculty hiring plans for approval by CAS.
• Participate in hiring processes for ISS core faculty as requested and authorized by the divisional dean.
• Communicate with department chairs to recruit new instructors for thematic areas courses, to introduce new courses into the ISS curriculum, and to initiate new joint hiring ventures.
• Ensure the accuracy and usefulness of program information disseminated by program web pages, brochures and other marketing materials produced either internally or by the Continuum College marketing team, student email lists, and communications to undergraduate students.
• Oversee and coordinate on- and off-campus recruitment for ISS academic programs; implement effective policies for Washington community college transfer students.

Curriculum Coordination (20%)

• Work with the Faculty Director to coordinate the annual curriculum planning process.
• Serve on the ISS program Curriculum Committee: Attend meetings and propose agenda items related to Undergraduate education. Serve on additional program committees as necessary.
• Coordinate submission of new course proposals, course change proposals, and proposals for revision of major requirements to the College Curriculum Committee. Advise faculty on the course change procedure and on the content of proposals for changes. Monitor the progress of these proposals as they proceed through the committee process and maintain a record of the committee decisions.
• Participate in maintenance and revision of core courses in collaboration with core faculty.
• Manage construction of the annual ISS major course schedule, attending to the flow of students through required and/or sequenced courses, maintain communication with faculty teaching ISS courses, and engage in recruitment of new instructors from partner units within the social sciences division.
• Communicate with Continuum College to ensure that all Time Schedule listings for ISS courses are accurate and up to date and that registration and billing are functioning properly.
• Oversee the dissemination of schedule and registration information to students.
• Perform equivalency evaluations of course work completed outside UW for University and individuals.

Supervision and Team Leadership (10%)

• Recruit, hire, train, and evaluate three professional staff academic advisers.
• Recruit, hire, train and evaluate one professional staff counseling services coordinator who functions as admissions and outreach adviser.
• Develop all professional staff position descriptions, working with the CAS HR specialist to ensure accuracy and compliance in all hiring materials, and with the Divisional Dean for salary approvals.
• Determine efficient use of advising resources in managing workflow.
• Write annual performance evaluations for merit increases, offer feedback and support to advising staff, and administer corrective action when necessary.
• In collaboration with the Faculty Director, produce statements directed to chairs of appointing departments to support the merit increases, reappointments, and promotions of ISS core faculty.

Academic Advising and Student Services (20%)

• Oversee services for students including program admission, academic advising, assistance with financial aid, and career planning.
• Advise faculty and divisional dean on all matters related to student services, and Department, College, and University policies, procedures, and requirements regarding student matters.
• Ensure implementation of policy decisions affecting the undergraduate program and student services office.
• Authorize routine waivers and grant exceptions to undergraduate requirements, consistent with University and program policies.
• Serve as liaison with other departments and the Undergraduate Advising Center; represent the program to other units on campus and to the public in response to inquiries.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Master’s degree in social sciences, humanities, or related field.
• Two years of academic advising, teaching, administrative and/or supervisory experience in a higher education setting.
• Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

Preferred Qualifications

• Experience working with Transfer Students and/or adult learners from diverse backgrounds.
• Familiarity with University of Washington student services and related technologies and information systems.

Working Conditions

• This is a full-time, 12-month exempt professional staff appointment.
• The ASD must have occasional availability after regularly scheduled work hours or on weekends to accommodate student needs or attend to extremely time-sensitive issues.
• Work environment is hybrid, with a significant remote component.
• ISS occupies offices on the second floor of historic Cunningham Hall on the west side of campus.

Application Requirement

This recruitment requires a cover letter. Applications that do not include a cover letter will not be forwarded to the hiring department.

Please address the following in your cover letter:

• Experience in higher education in an advising, teaching, or other student services role.
• Experience with program and curriculum management and supervision.
• Competencies and strengths that will contribute to excellence in a leadership position.
• Interest in joining the Integrated Social Sciences team in particular.

Compensation, Benefits and Position Details

Pay Range Minimum:

$90,000.00 annual

Pay Range Maximum:

$118,800.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.