Professional Services Consultant Jobs
Professional Services Consultant jobs are open across management consulting, IT services, healthcare, and financial services, from entry-level analyst to senior principal, with specializations in implementation, change management, and client advisory. Find a role that fits from the openings below and apply directly.
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Showing 5 of 20,398+ Professional Services Consultant jobs
The Team + The Role
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services.
As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements.
This is a remote role based in the United States.
What this looks like day-to-day
- Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful business outcomes with Pendo.
- Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that connect Pendo capabilities to desired outcomes.
- Product enablement and best practices: Enable customers on the full range of Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably.
- Custom services delivery: Lead custom consulting engagements that may include hands-on configuration, optimization, governance, product operations, and Center of Excellence development. Help customers solve current challenges while establishing scalable practices that support long-term adoption and value realization.
- Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and escalate issues when appropriate.
- Customer relationship management: Build trusted relationships across customer stakeholders, from day-to-day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes.
- Customer outcomes: Drive measurable business results tied to the goals established at the start of each engagement. Keep customers focused on meaningful progress toward value realization throughout delivery.
- Delivery excellence: Deliver projects on time, within scope, and with high customer satisfaction. Balance speed, quality, and customer confidence while helping customers move from onboarding to activation.
- Practice impact: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Strengthen both customer outcomes and the overall Professional Services practice.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 3+ years of experience in consulting, implementation, customer success, professional services, or a customer-facing SaaS role.
- Experience leading customer engagements, managing multiple projects simultaneously, and maintaining quality, customer satisfaction, scope, and delivery timelines.
- Strong communication, facilitation, and stakeholder management skills, with the ability to build trust across practitioners, leaders, and executive sponsors.
- Ability to translate customer goals, challenges, and success metrics into practical implementation approaches that drive measurable outcomes.
- Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical solutions such as in-app tagging, Pendo installation, and guide building.
- Proficiency in JavaScript, Python, or Node.js, with the ability to write production-quality backend code.
- Experience with REST APIs, webhooks, and event-driven architectures.
- Deep curiosity and strong problem-solving ability in ambiguous customer and delivery environments.
- Ability to travel up to 25%.
Nice-to-haves
- Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling.
- SQL proficiency and data modeling expertise.
- Experience with digital adoption, product analytics, customer experience, or product operations.
- Experience presenting to and influencing stakeholders across multiple organizational levels.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in the United States is USD 112,800 - 135,000
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
The Team + The Role
Pendo's Professional Services team is part of the broader Strategy & Transformation organization. The team helps customers transform how they operate, not just how they use Pendo, through onboarding, enablement, consulting, and advisory services.
As a Professional Services Consultant, you will lead customer engagements that help organizations implement, adopt, and scale their use of Pendo. You will guide customers from onboarding through value realization, aligning Pendo to business goals, implementing high-value use cases, and establishing the foundations for long-term success. You will serve as a trusted advisor across implementation, enablement, custom consulting, and Center of Excellence engagements.
This is a remote role based in the United States.
What this looks like day-to-day
- Customer onboarding and implementation: Lead onboarding engagements that accelerate customer time-to-value. Guide customers through installation readiness, use case discovery, implementation, enablement, and activation activities that help them achieve meaningful business outcomes with Pendo.
- Use case discovery: Partner with customers to understand their business goals, challenges, and success metrics. Help them identify and prioritize high-value use cases and develop implementation approaches that connect Pendo capabilities to desired outcomes.
- Product enablement and best practices: Enable customers on the full range of Pendo products and modules, including Analytics, Guides, NPS, Session Replay, Listen, Orchestrate, and Data Sync. Help customers understand not only how to use the platform, but how to use it effectively and sustainably.
- Custom services delivery: Lead custom consulting engagements that may include hands-on configuration, optimization, governance, product operations, and Center of Excellence development. Help customers solve current challenges while establishing scalable practices that support long-term adoption and value realization.
- Project ownership and delivery management: Manage multiple concurrent engagements while maintaining quality, customer satisfaction, and delivery timelines. Proactively communicate project status, identify risks, manage scope, and escalate issues when appropriate.
- Customer relationship management: Build trusted relationships across customer stakeholders, from day-to-day practitioners to executive sponsors. Act as a strategic advisor who helps customers navigate challenges, make informed decisions, and achieve their desired outcomes.
- Customer outcomes: Drive measurable business results tied to the goals established at the start of each engagement. Keep customers focused on meaningful progress toward value realization throughout delivery.
- Delivery excellence: Deliver projects on time, within scope, and with high customer satisfaction. Balance speed, quality, and customer confidence while helping customers move from onboarding to activation.
- Practice impact: Contribute beyond individual projects by improving playbooks, sharing expertise, mentoring teammates, and bringing customer insights back into the business. Strengthen both customer outcomes and the overall Professional Services practice.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Professional Services Consultants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 3+ years of experience in consulting, implementation, customer success, professional services, or a customer-facing SaaS role.
- Experience leading customer engagements, managing multiple projects simultaneously, and maintaining quality, customer satisfaction, scope, and delivery timelines.
- Strong communication, facilitation, and stakeholder management skills, with the ability to build trust across practitioners, leaders, and executive sponsors.
- Ability to translate customer goals, challenges, and success metrics into practical implementation approaches that drive measurable outcomes.
- Foundational to intermediate proficiency in CSS and HTML, with the ability to contribute to technical solutions such as in-app tagging, Pendo installation, and guide building.
- Proficiency in JavaScript, Python, or Node.js, with the ability to write production-quality backend code.
- Experience with REST APIs, webhooks, and event-driven architectures.
- Deep curiosity and strong problem-solving ability in ambiguous customer and delivery environments.
- Ability to travel up to 25%.
Nice-to-haves
- Experience with APIs, data pipelines, integration patterns, ETL processes, and data modeling.
- SQL proficiency and data modeling expertise.
- Experience with digital adoption, product analytics, customer experience, or product operations.
- Experience presenting to and influencing stakeholders across multiple organizational levels.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in the United States is USD 112,800 - 135,000
Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
See All 20,398+ Professional Services Consultant Jobs
Jump back to the full list of openings and apply to any professional services consultant role that fits.
Find JobsProfessional Services Consultant Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Alvarez & Marsal816
- JPMorganChase567
- KPMG501
- Bank of America317
- EisnerAmper267
Top Industries Hiring
- Consulting & Professional Services4,478
- Technology & Software3,437
- Accounting & Auditing2,585
- Investment & Asset Management1,350
- Insurance1,269
What Employers Look For
The qualifications that appear most often in professional services consultant jobs.
- Bachelor's degree in business, information technology, or a related field
- Experience managing client relationships and delivering project-based engagements
- Proficiency with project management tools such as Jira, Asana, or Microsoft Project
- Strong presentation and stakeholder communication skills across technical and executive audiences
- Familiarity with at least one enterprise platform such as Salesforce, SAP, or ServiceNow
- PMP, ITIL, or platform-specific certification preferred for mid-level and senior openings
Tips for Your Professional Services Consultant Job Search
Quantify your client delivery outcomes
Hiring managers for professional services consultant roles want to see project impact, not just responsibilities. Replace vague bullet points with measurable outcomes like time-to-go-live, cost savings delivered, or stakeholder adoption rates from your past engagements.
Tailor your resume to the vertical
Professional services consultants are hired differently in healthcare IT versus financial services versus ERP implementation. Mirror the vertical language in each job posting and highlight relevant domain certifications like PMP, Salesforce, or SAP on your resume for that industry.
Target firms by their service delivery model
Some firms staff consultants on long-term client embeds, others run short-cycle project teams. Read the job description for clues about travel expectations and engagement length, then prioritize openings that match the working style you perform best in.
Apply early to roles that fit
Migrate Mate lists professional services consultant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a structured problem-solving story
Interviewers at professional services firms almost always run a case or situational scenario. Practice walking through a real client problem using a structured framework: situation, diagnosis, recommendation, and result. Keep your example concise and specific to a deliverable you owned.
Negotiate your billable rate expectations early
In professional services, your offer often bundles base pay with utilization targets and bonus tied to billable hours. Ask in the final round about expected utilization rates and how on-call or bench time is handled, so you're comparing total compensation accurately.
Professional Services Consultant Jobs: Frequently Asked Questions
Which companies are hiring the most professional services consultants?
The companies hiring the most professional services consultants right now include Alvarez & Marsal, JPMorganChase, and KPMG, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of June 2026. Demand is consistently strong at large systems integrators, enterprise software vendors with implementation arms, and management consulting firms serving healthcare and financial services clients.
How many professional services consultant jobs are remote?
About 29% of professional services consultant openings are fully remote or hybrid as of June 2026, though availability varies by engagement type. Advisory and strategy-focused roles tend to offer more remote flexibility, while implementation and technical onboarding roles often require on-site presence at client locations for key project phases.
How do you become a professional services consultant?
Start with a bachelor's degree in business, IT, or a related field, then gain client-facing project experience through an analyst, coordinator, or junior implementation role. Build expertise in one domain or enterprise platform, earn a relevant certification, and develop a portfolio of delivered engagements with clear outcomes before targeting senior consultant openings.
Can you get hired as a professional services consultant with little experience?
Yes, many firms hire junior or associate professional services consultants from adjacent roles in project coordination, technical support, or customer success. Demonstrating structured problem-solving, strong communication, and any hands-on exposure to an enterprise platform matters more at entry level than years of consulting title experience specifically.
What does the professional services consultant interview process look like?
Most processes include an initial recruiter screen, a hiring manager call focused on your client delivery background, and one or more competency interviews where you walk through past engagements using a structured story format. Technical or platform knowledge may be assessed through a short scenario exercise, and final rounds often include a conversation with a practice lead or department head.
Where can I find and apply to professional services consultant jobs?
You can find and apply to professional services consultant jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level, specialization, and preferred industry, then apply directly to each listing from the page.
See All 20,398+ Professional Services Consultant Jobs
Jump back to the full list of openings and apply to any professional services consultant role that fits.
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