Technical Engagement Manager Jobs
Technical Engagement Manager jobs are open across enterprise software, cloud services, cybersecurity, and professional services, from mid-level to director, with specializations in customer success, solutions architecture, and pre-sales. Find a role that fits from the openings below and apply directly.
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The Strategic Engagement & Activation team is seeking an exceptional Technical Program Manager Lead who thrives at the intersection of strategy, execution, communications, and organizational transformation.
As a Lead Technical Program Manager in the Corporate Sector's Operating Model Enablement team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. You will drive adoption of Global Technology priorities by building strategic relationships, creating compelling narratives, activating large-scale engagement campaigns, and partnering with executives, Product, Engineering, Technology Centers, AI organizations, and Operating Model teams to influence behavior and accelerate business outcomes. The ideal candidate is an innovative relationship builder with proven success leading complex enterprise programs, influencing senior stakeholders without direct authority, and translating strategic objectives into measurable adoption and engagement outcomes. They bring a unique combination of consulting rigor, marketing creativity, program leadership, and operational excellence.
Job responsibilities
- Lead cross-functional, enterprise-scale programs aligned to Global Technology and Operating Model Enablement priorities, driving end-to-end execution and stakeholder alignment.
- Design and deliver engagement strategies that build awareness, accelerate adoption, and sustain behavior change across diverse audiences.
- Build trusted-advisor partnerships with senior leaders (Product, Engineering, Tech Center leadership) and strategic partners to shape priorities and unblock outcomes.
- Develop scalable operating frameworks, playbooks, activation models, and governance routines that can be reused across Global Technology organizations.
- Facilitate strategic planning sessions, workshops, leadership forums, and executive communications to drive clarity, commitment, and coordinated action.
- Translate complex technology strategy into clear, compelling narratives; create executive-ready presentations, messaging frameworks, and thought-leadership content.
- Drive enterprise awareness campaigns spanning AI, developer productivity, operating model transformation, learning initiatives, and culture programs.
- Build and activate communities of practice and ecosystems (ambassador networks, mentorship programs, practitioner forums) to increase participation, knowledge sharing, and cross-functional collaboration across global teams.
- Define success metrics and continuous-improvement loops; monitor adoption, engagement, satisfaction, and value realization, and deliver data-driven insights and recommendations to senior leadership.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Demonstrated success influencing senior stakeholders and driving execution across matrixed organizations.
- Exceptional relationship management and stakeholder engagement skills.
- Experience managing large-scale cross-functional initiatives with measurable business outcomes.
- Outstanding written and verbal communication skills.
- Proven ability to simplify complex concepts into clear and actionable messages.
- Experience building partnerships across Product, Engineering, Operations, and leadership organizations.
- Strong executive presence and facilitation skills.
- Strong strategic thinking and problem-solving capabilities with a data-driven mindset to leverage metrics to drive decisions.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Preferred qualifications, capabilities, and skills
- 8+ years of experience leading enterprise-wide programs, strategic initiatives, or organizational transformations.
- Management consulting experience from a top-tier consulting firm or internal strategy organization.
- Marketing, communications, organizational effectiveness, or change management expertise.
- Experience supporting technology strategy, AI adoption, digital transformation, or developer experience programs.
- Experience building communities, ambassador networks, mentorship programs, or enterprise engagement initiatives.
- Familiarity with technology operating models, Agile delivery, Product Management, and modern software development practices.
- MBA or equivalent advanced degree
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Strategic Engagement & Activation team is seeking an exceptional Technical Program Manager Lead who thrives at the intersection of strategy, execution, communications, and organizational transformation.
As a Lead Technical Program Manager in the Corporate Sector's Operating Model Enablement team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. You will drive adoption of Global Technology priorities by building strategic relationships, creating compelling narratives, activating large-scale engagement campaigns, and partnering with executives, Product, Engineering, Technology Centers, AI organizations, and Operating Model teams to influence behavior and accelerate business outcomes. The ideal candidate is an innovative relationship builder with proven success leading complex enterprise programs, influencing senior stakeholders without direct authority, and translating strategic objectives into measurable adoption and engagement outcomes. They bring a unique combination of consulting rigor, marketing creativity, program leadership, and operational excellence.
Job responsibilities
- Lead cross-functional, enterprise-scale programs aligned to Global Technology and Operating Model Enablement priorities, driving end-to-end execution and stakeholder alignment.
- Design and deliver engagement strategies that build awareness, accelerate adoption, and sustain behavior change across diverse audiences.
- Build trusted-advisor partnerships with senior leaders (Product, Engineering, Tech Center leadership) and strategic partners to shape priorities and unblock outcomes.
- Develop scalable operating frameworks, playbooks, activation models, and governance routines that can be reused across Global Technology organizations.
- Facilitate strategic planning sessions, workshops, leadership forums, and executive communications to drive clarity, commitment, and coordinated action.
- Translate complex technology strategy into clear, compelling narratives; create executive-ready presentations, messaging frameworks, and thought-leadership content.
- Drive enterprise awareness campaigns spanning AI, developer productivity, operating model transformation, learning initiatives, and culture programs.
- Build and activate communities of practice and ecosystems (ambassador networks, mentorship programs, practitioner forums) to increase participation, knowledge sharing, and cross-functional collaboration across global teams.
- Define success metrics and continuous-improvement loops; monitor adoption, engagement, satisfaction, and value realization, and deliver data-driven insights and recommendations to senior leadership.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Demonstrated success influencing senior stakeholders and driving execution across matrixed organizations.
- Exceptional relationship management and stakeholder engagement skills.
- Experience managing large-scale cross-functional initiatives with measurable business outcomes.
- Outstanding written and verbal communication skills.
- Proven ability to simplify complex concepts into clear and actionable messages.
- Experience building partnerships across Product, Engineering, Operations, and leadership organizations.
- Strong executive presence and facilitation skills.
- Strong strategic thinking and problem-solving capabilities with a data-driven mindset to leverage metrics to drive decisions.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Preferred qualifications, capabilities, and skills
- 8+ years of experience leading enterprise-wide programs, strategic initiatives, or organizational transformations.
- Management consulting experience from a top-tier consulting firm or internal strategy organization.
- Marketing, communications, organizational effectiveness, or change management expertise.
- Experience supporting technology strategy, AI adoption, digital transformation, or developer experience programs.
- Experience building communities, ambassador networks, mentorship programs, or enterprise engagement initiatives.
- Familiarity with technology operating models, Agile delivery, Product Management, and modern software development practices.
- MBA or equivalent advanced degree
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Technical Engagement Manager Jobs by Experience Level
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Find JobsTechnical Engagement Manager Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Sports & Recreation
- Agriculture & Farming
- Technology & Software
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in technical engagement manager jobs.
- 3 to 7 years of experience in a customer-facing technical or solutions role
- Proficiency with CRM and customer success platforms such as Salesforce or Gainsight
- Ability to explain complex technical concepts to non-technical business stakeholders
- Experience with API integrations, cloud infrastructure, or enterprise SaaS products
- Bachelor's degree in computer science, engineering, business, or a related field
- Demonstrated ability to manage multiple enterprise accounts or projects simultaneously
Tips for Your Technical Engagement Manager Job Search
Quantify your technical handoff results
Hiring managers for this role want to see outcomes, not activities. Replace vague resume lines with numbers: retention rates you improved, time-to-value you shortened, or escalations you reduced by owning the technical relationship end to end.
Map your experience to the sales cycle stage
Some technical engagement manager roles sit in pre-sales, others in post-sales, and many bridge both. Read each job description carefully and mirror its language so it's clear you understand exactly where your responsibilities would start and end.
Apply early to roles that fit
Migrate Mate lists technical engagement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your technical depth without jargon overload
Your resume needs to reassure both a hiring manager and a technical screener. Lead with the platforms and APIs you know, then show you can translate that knowledge for non-technical stakeholders, because that translation is the core of the job.
Prepare a customer escalation story for interviews
Interviewers almost always ask how you handled a customer who was at risk of churning or escalating to leadership. Have a specific, structured example ready that shows you diagnosed the technical issue, aligned internal teams, and kept the relationship intact.
Negotiate scope before you negotiate title
Offer letters for this role vary widely in whether you own renewal conversations, solution design, or just onboarding. Before accepting, get clarity on which of those are in your remit, because scope determines your next title more than the one you're accepting.
Technical Engagement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most technical engagement managers?
The companies hiring the most technical engagement managers right now include KLA, Netflix, and Nutrien, with the largest share of openings in Texas, Pennsylvania, and California, based on current listings on Migrate Mate as of September 2026. Demand is heaviest at enterprise software vendors and cloud platform providers expanding their post-sales technical teams.
How many technical engagement manager jobs are remote?
About 86% of technical engagement manager openings are fully remote or hybrid as of September 2026, reflecting how much of the role relies on calls, demos, and async documentation rather than on-site presence. Customer success and pre-sales-aligned roles tend to offer the most location flexibility, while roles tied to professional services delivery are more likely to require travel.
How do you become a technical engagement manager?
Most people move into this role from a technical support, solutions engineering, or software implementation background. Build hands-on experience with the platforms your target industry relies on, develop a record of managing customer relationships through complex technical issues, and practice translating technical outcomes into business language. Moving laterally from a customer success engineer or technical account manager role is the most common path.
Can you get a technical engagement manager job with little experience?
Getting hired without a customer-facing technical background is difficult, but not impossible if you reframe adjacent experience. Roles in technical support, QA, or implementation consulting involve the same core skills: diagnosing technical problems, managing stakeholder expectations, and coordinating cross-functional responses. Highlight any examples where you owned a customer issue from triage to resolution, even if your title did not include the words engagement or manager.
What does the technical engagement manager interview process look like?
The process typically runs three to five rounds. An initial recruiter screen is followed by a hiring manager conversation focused on your background and customer experience. A technical interview or written exercise then tests your product knowledge and problem-solving approach. Final rounds usually involve a panel with sales, product, or engineering stakeholders, and many companies ask candidates to present a mock account review or escalation scenario to demonstrate how they communicate under pressure.
Where can I find and apply to technical engagement manager jobs?
You can find and apply to technical engagement manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing from the results on this page.
See All 18 Technical Engagement Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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