Senior Level Recovery Officer Jobs
Senior level recovery officer jobs place experienced professionals in charge of portfolio strategy, compliance oversight, and the teams or processes that drive resolution outcomes. Roles are concentrated across Technology & Software, Government & Public Sector, and Banking & Financial Services, with a mix of on-site, remote, and hybrid settings, and employers like DATAMTX, Cockroach Labs, and State of New Mexico hiring at this level now.
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Interviews are anticipated within two (2) weeks of closing date.
The New Mexico Department of Health (NMDOH) Office of Training and Development is dedicated to empowering employees through meaningful professional growth. Our purpose is to strengthen individual skills and knowledge by providing comprehensive training, leadership coaching, and development opportunities that align with the Department's Mission, Vision, and Values. We are committed to supporting our workforce through a focus on continuous learning that fosters personal and professional success across all levels of the organization as well as providing training support in the community as needed.
Why does the job exist?
This position provides senior-level management and program oversight for the training and workforce development components of the Comprehensive Addiction and Recovery Act (CARA) Program. The role is responsible for developing and implementing strategic training initiatives that support CARA program objectives and ensure consistent, effective service delivery across systems and stakeholders. This includes coordinating training efforts for NMDOH staff, healthcare providers, hospitals, partner agencies, and community organizations; managing complex cross-sector partnerships; and ensuring stakeholders are equipped with the knowledge, skills, and resources necessary to advance CARA goals. Through strategic planning, program evaluation, stakeholder engagement, and continuous improvement efforts, this position drives sustainable workforce capacity building and supports successful program outcomes statewide.
How does it get done?
Provide senior-level program management and strategic oversight for the training and workforce development components of the Comprehensive Addiction and Recovery Act (CARA) Program. Develop and implement statewide training strategies that support CARA program objectives and improve outcomes for affected populations. Coordinate training initiatives for NMDOH staff, hospitals, healthcare providers, partner agencies, and community organizations. Manage stakeholder relationships and facilitate collaboration among public health, healthcare, behavioral health, and community partners. Evaluate the effectiveness and impact of CARA-related training initiatives and recommend improvements based on data and stakeholder feedback. Ensure consistency, sustainability, and alignment of training efforts with CARA requirements, evidence-based practices, and statewide public health priorities. Represent the Department in inter-agency meetings, work-groups, and collaborative initiatives related to workforce development and CARA implementation.
Who are the customers?
The ultimate beneficiaries of this work are infants, children, mothers, families, and caregivers served through the Comprehensive Addiction and Recovery Act (CARA) Program and related public health initiatives. By building the capacity of professionals and organizations across the state, this position helps ensure that vulnerable populations receive coordinated, high-quality, and trauma-informed care and support, leading to improved health, safety, and family outcomes.
Ideal Candidate
The ultimate beneficiaries of this work are infants, children, mothers, families, and caregivers served through the Comprehensive Addiction and Recovery Act (CARA) Program and related public health initiatives. By building the capacity of professionals and organizations across the state, this position helps ensure that vulnerable populations receive coordinated, high-quality, and trauma-informed care and support, leading to improved health, safety, and family outcomes.
Minimum Qualification
High School diploma or equivalent and six (6) years experience in office administration, customer service, and/or records management techniques and procedures. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Office setting with extensive use of personal computer, telephone, copier and other related office equipment that involves sitting, standing, bending, reaching, etc. to include lifting up to 30 pounds.
Supplemental Information
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Agency Contact Information: Shadee Lauer (505) 709-7860 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
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Top Industries Hiring
- Technology & Software
- Government & Public Sector
- Banking & Financial Services
- Investment & Asset Management
Senior Level Recovery Officer Jobs: Frequently Asked Questions
How do I get a senior level recovery officer job?
Employers hiring at this level look for candidates who have owned end-to-end recovery operations, not just executed tasks. Demonstrating experience managing complex portfolios, leading audits or regulatory responses, and mentoring junior staff gives you a clear edge. Tailoring your application to show measurable outcomes, such as improved recovery rates or reduced compliance exceptions, distinguishes senior candidates from mid-level ones.
Which companies hire senior level recovery officers?
Companies hiring senior level recovery officers right now include DATAMTX, Cockroach Labs, and State of New Mexico, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from financial institutions, healthcare organizations, and large-scale service operations that require experienced oversight of recovery compliance and portfolio performance.
Are there remote senior level recovery officer jobs?
Yes, though availability varies by employer and function. About 75% of senior level recovery officer openings are remote or hybrid as of November 2026, with fully remote roles more common in compliance-focused or analytics-heavy functions. Roles that require direct team supervision or regulatory coordination with local offices tend to remain on-site.
What makes a recovery officer role senior level?
Senior level recovery officer roles carry broader scope than mid-level positions. They involve owning portfolio strategy, setting recovery policy, leading cross-functional initiatives, and mentoring less experienced staff. At this stage, professionals are expected to make independent judgment calls on complex accounts, present to leadership, and ensure team-wide compliance with regulatory requirements rather than following a defined playbook.
Which industries hire the most senior level recovery officers?
Senior Level recovery officer roles concentrate in Technology & Software, Government & Public Sector, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they manage large volumes of accounts, face strict regulatory oversight, or operate recovery functions that require experienced leadership to maintain compliance and performance standards.