Remote Director of Managed Services Jobs
Remote Director of Managed Services jobs are open across managed IT services, cloud infrastructure, and enterprise technology sectors, with companies ranging from remote-first MSPs and SaaS platforms to large distributed enterprise teams actively hiring at the director level. Employers hiring remotely right now include Check Point Software Technologies, Canon, and Harbor. Scan the live roles below and apply to whichever ones fit.
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The Role
As Senior Account Executive you will build and work your own pipeline into small and mid-sized businesses across the Charlotte market, running the full cycle from first dial through close.
Ramp is structured and you are expected to learn the motion here rather than arrive with it: orientation and dial volume in the first 30 days, discovery certification and first-time appointments by 60 days, and completed appointments, new opportunities and a built pipeline by 90 days.
What You Will Own
Pipeline Generation
- Generate pipeline through cold calling, door pulls, networking events and referral asks
- Self-source the large majority of leads, as marketing supplies very little
- Sustain high outbound activity, with 125 or more dials per week as the stated norm
- Set two to three first-time appointments per week
Full Cycle Selling
- Own the full cycle from prospecting through discovery, proposal and close
- Run consultative discovery that diagnoses the business problem before pitching
- Partner with technical leadership on discoveries, onsite assessments and proposal meetings
- Hand closed clients off to Account Management rather than retaining them
Target Market
- Sell into small and mid-sized businesses of roughly 20 to 200 employees
- Work verticals including legal, financial services, healthcare, manufacturing, professional services and industrial warehouse
- Sell to CFOs, COOs, owners and office managers
- Represent an offering that is approximately 95 percent recurring managed IT, on contracts typically running one to three years
Quota and Deal Shape
- Carry an annual quota of approximately $45K MRR, around $540K ARR
- Close deals averaging roughly $4K MRR, around $48K ARR, at ten to twelve deals per year
- Work a sales cycle of approximately 60 days
Tools and Support
- Work in HubSpot, with quoting through QuoteWerks
- Draw on engineers who run the technical assessments
- Work with support from the General Manager and the technical team
What We Are Looking For
Required
- Outbound sales experience in any vertical. The industry you sold into does not have to be technology or managed services.
- You know how to sell: you have carried a number and you can describe how you hit it.
- Experience selling to small and mid-sized businesses, usually to the owner, office manager or finance lead. A background selling only into large enterprise accounts does not usually translate to this motion.
- Willingness to run sustained outbound activity, including cold calling, door pulls, networking events and referral asks
- Self-motivated and coachable, comfortable working without heavy day-to-day direction
- In-market presence, able to run in-person meetings in the assigned territory
- Based in the Charlotte, NC area
Preferred
- Outside or field sales into small businesses, running your own territory
- Full-cycle ownership from prospecting through close
- Consultative discovery that diagnoses a business problem before pitching
- Experience selling to CFOs, COOs and owners at small and mid-sized businesses
- A record of hitting quota in whatever unit your role measured, such as revenue, new accounts or appointments set
- Experience selling managed IT services or another recurring-revenue technology service
- Experience in legal, financial services, healthcare, manufacturing, professional services or industrial warehouse verticals
Why This Seat
- Uncapped commission on recurring revenue, with accelerators and a multiplier that applies retroactively to dollar one.
- A defined path from Senior Account Executive to Regional Team Lead.
- Technical support built into the sale: engineers run the assessments and technical leadership joins discoveries and proposals.
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Parental leave
- Tuition reimbursement
Work Location: Remote
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Find JobsRemote Director of Managed Services Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote director of managed services jobs.
- 7 or more years of experience in managed services or IT service delivery leadership
- Demonstrated experience managing SLA compliance and client escalation processes
- ITIL Foundation certification or higher, with working knowledge of service management frameworks
- Proven ability to manage P&L, budgets, and multi-year service contracts
- Experience leading cross-functional teams including NOC, help desk, and field technicians
- Bachelor's degree in information technology, computer science, or a related business field
Tips for Your Remote Director of Managed Services Job Search
Apply early to remote roles that fit
Migrate Mate lists remote director of managed services openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings at the director level close fast, so checking regularly and applying early puts you ahead.
Demonstrate async leadership in your materials
Remote employers need evidence you can lead distributed service teams without daily in-person touchpoints. Your resume and cover letter should reference tools like Slack, Jira, or ServiceNow and show how you've managed escalations, SLAs, and cross-functional coordination in writing-first environments.
Quantify service delivery outcomes concretely
Remote hiring managers for director roles can't observe your work style directly, so your application materials need to do that work. Lead with metrics: client retention percentages, SLA adherence rates, ticket resolution improvements, or revenue figures tied to service contracts you've managed.
Prepare for remote panel interviews across time zones
Many MSPs and cloud services firms run multi-stakeholder panel interviews over video with participants in different time zones. Practice delivering structured answers about managing remote service teams, handling client escalations virtually, and driving accountability without in-person oversight before your first screening call.
Remote Director of Managed Services Jobs: Frequently Asked Questions
How do I get a remote director of managed services job?
Target managed service providers, cloud-native firms, and enterprise IT organizations that run fully distributed delivery teams, since those are the employers most likely to hire this role remotely. Remote hiring managers screen for async written communication, the ability to lead geographically dispersed service teams without in-person oversight, and demonstrated experience managing SLAs, escalations, and vendor relationships independently. Certifications like ITIL and PMP, combined with measurable service delivery outcomes, give you a clear edge.
Which companies hire remote director of managed servicess?
Remote director of managed services roles are posted by Check Point Software Technologies, Canon, and Harbor and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first MSPs, cloud infrastructure providers, and enterprise technology companies that operate distributed service delivery teams across multiple time zones.
Can you get a remote director of managed services job with no experience?
Yes, but remote director-level roles require demonstrated leadership, so true entry-level openings are rare and you'll need to close the gap deliberately. Remote-first MSPs and growing cloud services firms occasionally promote from within or hire strong senior managers ready to step up. Showing documented results, like service desk improvements or contract retention rates, alongside async leadership examples, can substitute for a formal director title.
Do you need a degree for remote director of managed services jobs?
Not always. Remote employers in managed services weigh hands-on delivery leadership, client retention results, and certifications like ITIL, PMP, or CompTIA heavily alongside or instead of a degree. Many remote MSPs and cloud services firms prioritize a candidate's history of managing multi-client service portfolios and hitting SLA targets over formal academic credentials.
Which industries hire the most remote director of managed servicess?
The sectors hiring the most remote director of managed servicess are Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed delivery teams that need experienced directors who can oversee service operations and client relationships without being tied to a single office.
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