Remote Director of Solutions Engineering Jobs
Remote Director of Solutions Engineering jobs are open across the U.S. in enterprise software, cloud infrastructure, cybersecurity, and SaaS, where distributed teams need senior technical leaders who can align engineering with customer outcomes. Employers hiring remotely right now include Intercom, Ahead, and Xen.ai. Find a role that fits below and apply directly.
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Showing 5 of 10+ Remote Director of Solutions Engineering jobs
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
- Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
- Lead, coach, and scale a high-performing SE team across global regions and core verticals.
- Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
- Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
- Serve as a trusted technical advisor and executive point of contact for large customers.
- Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
- Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
- Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
- Build reusable, scalable solution frameworks, and industry-specific technical assets.
- Advocate for customer needs and insights internally to influence product roadmap and prioritization.
- Represent Intercom and the SE function externally through executive meetings and strategic events.
- Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
- 5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
- Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
- Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
- Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
- Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
- A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
- Excellent communication and presentation skills
The OTE salary range for candidates within the Greater Chicago Area is $295,650-$353,140. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
- Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
- Lead, coach, and scale a high-performing SE team across global regions and core verticals.
- Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
- Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
- Serve as a trusted technical advisor and executive point of contact for large customers.
- Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
- Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
- Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
- Build reusable, scalable solution frameworks, and industry-specific technical assets.
- Advocate for customer needs and insights internally to influence product roadmap and prioritization.
- Represent Intercom and the SE function externally through executive meetings and strategic events.
- Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
- 5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
- Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
- Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
- Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
- Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
- A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
- Excellent communication and presentation skills
The OTE salary range for candidates within the Greater Chicago Area is $295,650-$353,140. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
See All 10 Remote Director of Solutions Engineering Jobs
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Find JobsRemote Director of Solutions Engineering Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote director of solutions engineering jobs.
- 7 or more years of solutions engineering or sales engineering experience, including people management
- Demonstrated ability to lead and develop a team of solutions engineers or pre-sales architects
- Deep technical fluency in SaaS platforms, cloud infrastructure, or enterprise software
- Experience supporting enterprise sales cycles with proof-of-concept design and executive-level presentations
- Strong cross-functional collaboration with product, sales, and customer success leadership
- Bachelor's degree in computer science, engineering, or a related technical field
Tips for Your Remote Director of Solutions Engineering Job Search
Signal async leadership in your application materials
Remote employers screen director candidates for evidence of leading distributed teams without real-time oversight. Highlight written communication artifacts you've owned, such as architecture decision docs, async stakeholder updates, or cross-functional alignment memos that moved a deal or project forward.
Apply early to remote roles that fit
Migrate Mate lists remote director of solutions engineering openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through listings that aren't actually remote.
Show tools fluency in your resume and interviews
Remote director of solutions engineering roles expect comfort with distributed collaboration tools like Slack, Notion, Loom, and virtual demo environments. Naming these specifically signals you've operated in a remote-first workflow rather than just claiming you can work from home.
Prepare your remote interview setup like a presentation
Your video call environment is part of the first impression at a remote-first company. Stable connection, clean audio, and a professional background communicate the same operational discipline remote employers want their director-level hires to model for the team.
Remote Director of Solutions Engineering Jobs: Frequently Asked Questions
How do I get a remote director of solutions engineering job?
Remote director of solutions engineering roles go to candidates who can demonstrate strong async communication, self-directed cross-functional leadership, and a clear history of technical wins without in-person oversight. Remote-first SaaS companies and distributed enterprise teams screen heavily for written clarity, comfort running virtual stakeholder meetings, and the ability to coach solutions engineers across time zones without micromanaging.
Which companies hire remote director of solutions engineerings?
Remote director of solutions engineering roles are posted by Intercom, Ahead, and Xen.ai and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first software companies, cloud platform vendors, and distributed cybersecurity or data infrastructure firms that need senior technical pre-sales leadership operating across regions.
Can you get a remote director of solutions engineering job with no experience?
Yes, but remote director-level roles are rare for candidates without prior leadership experience, since you're expected to operate independently from day one without an in-office support structure. Remote-first startups occasionally promote strong individual contributors into director roles early. Demonstrating async leadership on open-source projects, managing distributed contractor teams, or building a visible portfolio of technical pre-sales outcomes can open that door.
Do you need a degree for remote director of solutions engineering jobs?
Not always. Many remote employers care more about your ability to lead distributed technical teams, close complex deals alongside sales, and communicate architecture decisions clearly in writing than about your academic credentials. A strong history of measurable outcomes, customer-facing technical leadership, and proficiency in relevant platforms carries significant weight alongside or instead of a formal degree.
See All 10 Remote Director of Solutions Engineering Jobs
Find roles that match your experience and apply in just a few clicks.
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