Remote Production Project Manager Jobs
Remote production project manager jobs are actively posted across the U.S. at remote-first companies and distributed teams in industries like media, tech, and consumer goods. Employers hiring remotely right now include Meridial, Serco, and Comfrt. See the openings below and apply to the ones that match your experience.
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Showing 5 of 8+ Remote Production Project Manager jobs
Who We Are
Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:
Is this identity synthetic? Detect AI-generated and manipulated voice and video.
Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.
Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.
Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.
Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.
We are hiring a Senior Production Support Engineer to serve as a technical expert across Pindrop's platform, with a strong focus on API integrations, complex troubleshooting, and production reliability.
You'll own the resolution of critical production issues, lead high-severity incident investigations, and collaborate with Engineering, Product, and Customer Success to deliver reliable solutions and exceptional customer experiences.
This role is ideal for a hands-on problem-solver who thrives in customer-facing environments, enjoys working with complex systems, and is passionate about technical excellence and continuous improvement.
What You'll Do
Serve as a subject matter expert for Pindrop's platform, APIs, integrations, and customer environments.
Troubleshoot complex production issues and API integration challenges, including authentication, connectivity, and configuration.
Own critical escalations and lead technical investigations during Sev1 incidents.
Collaborate with Engineering, Product, and Customer Success to resolve issues and support successful deployments.
Conduct root cause analysis, identify recurring issues, and drive long-term improvements.
Monitor production health and recommend improvements to tooling, automation, and support processes.
Mentor engineers and maintain technical documentation, runbooks, and troubleshooting guides.
Participate in on-call rotations, including after-hours support as needed.
Who You Are
A technically curious problem-solver with strong analytical and troubleshooting skills.
Calm under pressure and confident in handling critical production incidents.
Customer-focused, collaborative, and comfortable communicating with technical and non-technical stakeholders.
Proactive, accountable, and committed to improving system reliability.
Passionate about mentoring, knowledge sharing, and learning new technologies.
Your Skill Set
7+ years of experience in Production Support, Application Support, Technical Support Engineering, or a related role.
Strong knowledge of RESTful APIs, API integrations, HTTP/HTTPS, authentication, and troubleshooting tools such as Postman or cURL.
Experience with cloud platforms such as AWS or GCP.
Working knowledge of Linux, SQL, relational databases, and scripting.
Experience investigating application logs, production issues, and complex system behavior.
Familiarity with monitoring, ticketing, and incident management tools.
Proven ability to independently troubleshoot complex issues and manage technical escalations.
Strong communication, documentation, and mentoring skills.
Nice to Have
Understanding of VoIP technologies and SIP.
Knowledge of networking fundamentals, including TCP/IP, DNS, and TLS/SSL.
Experience with monitoring, observability, or automation tools.
What's in It for You
As a Pindropper, you'll join a growing, remote-first company using innovative voice technology to make security more human. You'll work with talented teams, solve meaningful technical challenges, and help shape the reliability and support experience of Pindrop's platform.
Your First 90 Days
Within 30 Days
Complete onboarding and develop an understanding of Pindrop's platform, APIs, and support processes.
Begin contributing to technical investigations alongside experienced engineers.
Within 60 Days
Independently manage customer cases, API integration issues, and production incidents.
Collaborate with cross-functional teams to drive technical resolutions.
Within 90 Days
Become a trusted technical resource for complex escalations.
Contribute improvements to troubleshooting practices, documentation, and support processes.
What We Offer
Competitive compensation, including equity for all employees.
Unlimited Paid Time Off (PTO).
Company-wide rest days.
Generous health and welfare plans, including an employer-paid employee-only option.
Employer HSA contributions.
Vision and dental coverage for you and your family.
Employer-provided life and disability insurance.
Paid parental leave (equal for all parents).
One year of diaper delivery for new parents.
Identity protection through Norton LifeLock.
Monthly phone and internet allowance.
One-time home office allowance.
Remote-first work environment.
Company holidays.
Annual professional development and learning stipend.
Choice of Apple MacBook Pro.
401(k) with competitive company match.
Wellness program, including EAP and 24/7 telemedicine.
#LI-Remote
Not sure if this is you?
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you're not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
AI - A Transformative Force
At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.
Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.
Pindrop is an Equal Opportunity Employer
Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
Who We Are
Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:
Is this identity synthetic? Detect AI-generated and manipulated voice and video.
Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.
Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.
Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.
Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.
We are hiring a Senior Production Support Engineer to serve as a technical expert across Pindrop's platform, with a strong focus on API integrations, complex troubleshooting, and production reliability.
You'll own the resolution of critical production issues, lead high-severity incident investigations, and collaborate with Engineering, Product, and Customer Success to deliver reliable solutions and exceptional customer experiences.
This role is ideal for a hands-on problem-solver who thrives in customer-facing environments, enjoys working with complex systems, and is passionate about technical excellence and continuous improvement.
What You'll Do
Serve as a subject matter expert for Pindrop's platform, APIs, integrations, and customer environments.
Troubleshoot complex production issues and API integration challenges, including authentication, connectivity, and configuration.
Own critical escalations and lead technical investigations during Sev1 incidents.
Collaborate with Engineering, Product, and Customer Success to resolve issues and support successful deployments.
Conduct root cause analysis, identify recurring issues, and drive long-term improvements.
Monitor production health and recommend improvements to tooling, automation, and support processes.
Mentor engineers and maintain technical documentation, runbooks, and troubleshooting guides.
Participate in on-call rotations, including after-hours support as needed.
Who You Are
A technically curious problem-solver with strong analytical and troubleshooting skills.
Calm under pressure and confident in handling critical production incidents.
Customer-focused, collaborative, and comfortable communicating with technical and non-technical stakeholders.
Proactive, accountable, and committed to improving system reliability.
Passionate about mentoring, knowledge sharing, and learning new technologies.
Your Skill Set
7+ years of experience in Production Support, Application Support, Technical Support Engineering, or a related role.
Strong knowledge of RESTful APIs, API integrations, HTTP/HTTPS, authentication, and troubleshooting tools such as Postman or cURL.
Experience with cloud platforms such as AWS or GCP.
Working knowledge of Linux, SQL, relational databases, and scripting.
Experience investigating application logs, production issues, and complex system behavior.
Familiarity with monitoring, ticketing, and incident management tools.
Proven ability to independently troubleshoot complex issues and manage technical escalations.
Strong communication, documentation, and mentoring skills.
Nice to Have
Understanding of VoIP technologies and SIP.
Knowledge of networking fundamentals, including TCP/IP, DNS, and TLS/SSL.
Experience with monitoring, observability, or automation tools.
What's in It for You
As a Pindropper, you'll join a growing, remote-first company using innovative voice technology to make security more human. You'll work with talented teams, solve meaningful technical challenges, and help shape the reliability and support experience of Pindrop's platform.
Your First 90 Days
Within 30 Days
Complete onboarding and develop an understanding of Pindrop's platform, APIs, and support processes.
Begin contributing to technical investigations alongside experienced engineers.
Within 60 Days
Independently manage customer cases, API integration issues, and production incidents.
Collaborate with cross-functional teams to drive technical resolutions.
Within 90 Days
Become a trusted technical resource for complex escalations.
Contribute improvements to troubleshooting practices, documentation, and support processes.
What We Offer
Competitive compensation, including equity for all employees.
Unlimited Paid Time Off (PTO).
Company-wide rest days.
Generous health and welfare plans, including an employer-paid employee-only option.
Employer HSA contributions.
Vision and dental coverage for you and your family.
Employer-provided life and disability insurance.
Paid parental leave (equal for all parents).
One year of diaper delivery for new parents.
Identity protection through Norton LifeLock.
Monthly phone and internet allowance.
One-time home office allowance.
Remote-first work environment.
Company holidays.
Annual professional development and learning stipend.
Choice of Apple MacBook Pro.
401(k) with competitive company match.
Wellness program, including EAP and 24/7 telemedicine.
#LI-Remote
Not sure if this is you?
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you're not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
AI - A Transformative Force
At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.
Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.
Pindrop is an Equal Opportunity Employer
Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
See All 8 Remote Production Project Manager Jobs
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Find JobsRemote Production Project Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote production project manager jobs.
- 3-7 years managing production schedules, timelines, and cross-functional teams
- Proficiency with project management tools such as MS Project, Asana, or Smartsheet
- Experience with ERP systems like SAP or Oracle for production and inventory tracking
- Bachelor's degree in operations management, industrial engineering, or a related field
- PMP, CAPM, or Lean Six Sigma certification preferred or required at senior levels
- Strong working knowledge of Agile, Scrum, or waterfall methodologies in production contexts
Tips for Your Remote Production Project Manager Job Search
Prove your async communication before applying
Remote production employers evaluate how clearly you communicate without real-time contact. Update your resume and cover letter to highlight examples of async status updates, written briefs, and documentation you've created to keep distributed teams aligned on production timelines.
Show your remote production toolset explicitly
Name the specific tools you use for remote production management: Asana, Jira, Monday.com, Airtable, Notion, or Slack. Remote hiring managers scan for these quickly because a candidate who already uses the team's stack requires far less ramp-up than one who doesn't.
Apply early to remote roles that fit
Migrate Mate lists remote production project manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings. Apply as soon as a role goes live, since remote openings often close faster than on-site ones.
Prepare for a remote-first interview format
Remote employers often run multi-stage async interviews, including written scenario exercises or recorded video responses. Practice walking through a production timeline decision on camera, explaining your reasoning clearly and concisely, as you would in a written Slack thread or project brief.
Remote Production Project Manager Jobs: Frequently Asked Questions
How do I get a remote production project manager job?
Target companies that already operate with distributed teams, since they have remote workflows built in and don't need to teach remote culture. Remote employers screen for strong async written communication, the ability to manage timelines without in-person check-ins, and fluency with project management tools like Asana, Jira, or Monday.com. A portfolio showing completed productions managed end-to-end gives you a concrete edge over candidates with similar titles but no documented results.
Which companies hire remote production project managers?
Employers currently hiring remote production project managers include Meridial, Serco, and Comfrt, per current remote listings on Migrate Mate as of November 2026. Remote-first tech companies, digital media studios, and consumer brands with distributed creative teams tend to hire for this role fully remotely.
Can you get a remote production project manager job with no experience?
Yes, but remote entry-level production project manager roles are harder to land because employers expect you to work independently from day one without on-site supervision. Digital agencies and smaller remote-first studios are more likely to hire entry-level candidates. You can substitute experience with a portfolio of personal or volunteer production projects, certifications like CAPM or PMP, and demonstrated fluency with remote collaboration tools.
Do you need a degree for remote production project manager jobs?
Not always. Remote employers weigh practical production experience, a documented history of delivering projects on time and within scope, and proficiency with industry-standard project management software more heavily than a specific degree. A project management certification such as PMP or CAPM can offset the absence of a formal degree for many remote roles, particularly at smaller companies and startups.
See All 8 Remote Production Project Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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