Salesforce Analyst Jobs
Salesforce Analyst jobs are open across healthcare, financial services, retail, and technology, covering specializations in CRM administration, business analysis, and platform optimization, from entry-level to senior and lead roles. Scan the live roles below and apply to whichever ones fit.
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Novaspect, Inc., an Emerson Local Business Partner and a global leader in process systems and solutions, is currently offering an opportunity for a Senior IS Support Analyst to join our fast-paced, customer-oriented team in Schaumburg, IL. This individual will serve as a Tier 3 technical resource and subject matter expert within our enterprise Information Systems team. In this role, you will be the go-to escalation point for complex issues, ensuring the stability and performance of our core business applications—CRM (Salesforce) and ERP (IFS)—and related enterprise systems. You will collaborate with business leaders, optimize workflows, and help shape how technology drives operational excellence across the organization.
Senior Salesforce Support Analyst Essential Duties and Responsibilities:
- Act as the primary escalation point for complex technical issues from Tier 1 and Tier 2 support teams
- Perform root cause analysis and resolution of incidents across enterprise applications, endpoints, and infrastructure components
- Troubleshoot and resolve complex technical issues spanning enterprise applications, endpoints, connectivity, and integrations
- Provide advanced support and configuration troubleshooting for key business systems, including Salesforce, IFS, and SharePoint
- Liaise with internal stakeholders and vendors to resolve application issues, implement updates, and optimize workflows
- Maintain user roles, permissions, and workflows as directed by system administrators or business owners
- Collaborate with business owners to translate operational needs into system configurations, ensuring solutions are scalable and aligned with business goals
- Own and manage escalated tickets in the ITSM platform; ensure timely resolution and adherence to SLAs
- Document recurring issues, resolutions, and knowledge base articles to reduce future escalations
- Support incident response, change management, and operational readiness for system changes or deployments
- Partner with business units to identify system improvement opportunities and support departmental technology needs
- Contribute to application enhancement projects, system upgrades, and rollout of new digital tools
- Mentor junior analysts and contribute to team development through documentation and informal coaching
Requirements
Senior Salesforce Support Analyst Education/of Experience:
- Bachelor’s degree in Information Systems, Computer Science, or related field—or equivalent practical experience
- 4+ years in a technical support, systems analyst, or enterprise application support role
- Salesforce Certified Platform Administrator credential required
- Proven success in supporting business-critical systems and resolving escalated Tier 2/3 technical issues
- Experience supporting or administering Salesforce
- Experience supporting or working within an enterprise-level ERP platform (IFS is a strong plus)
- Solid SQL, T-SQL and/or PL/SQL scripting skills
- Strong analytical skills, attention to detail, and commitment to process improvement
- Excellent communication and documentation skills, with a strong customer service orientation
Senior Salesforce Support Analyst Additional Qualifications:
- Familiarity with SharePoint or other document workflow platforms
- Working knowledge of ITSM tools (e.g., Remedyforce, ServiceNow, Jira Service Management)
- Understanding of ITIL processes and best practices.
- Ability to work independently, manage competing priorities, and communicate effectively with both technical and non-technical audiences
- Experience collaborating with ERP/CRM vendors or external support teams for advanced troubleshooting and enhancements
- Experience supporting application integrations or middleware tools
Senior Salesforce Support Analyst Requirements:
- Ability to work extended hours on a computer
Senior Salesforce Support Analyst Pay:
- Base Salary: $105,000 - $125,000
- Bonus Potential: 5%
The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.
Senior Salesforce Support Analyst Location: Schaumburg, IL
- Employees are expected to work on-site 5 days per week during their first 6months. Afterward, this position is eligible for a hybrid schedule of 3 days on-site and up to 2 days remote per week.
Senior Salesforce Support Analyst Benefits: Recognized with a Top Employee Benefit Plan Award in 2020, below you will find our outstanding total rewards package when you join our team including:
- Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
- 401K with 4% company match
- Employee Stock Ownership Plan (ESOP)
- Excellent health & wellness benefits
- Student debt & tuition reimbursement
Who We Are:
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.
Novaspect, Inc., an Emerson Local Business Partner and a global leader in process systems and solutions, is currently offering an opportunity for a Senior IS Support Analyst to join our fast-paced, customer-oriented team in Schaumburg, IL. This individual will serve as a Tier 3 technical resource and subject matter expert within our enterprise Information Systems team. In this role, you will be the go-to escalation point for complex issues, ensuring the stability and performance of our core business applications—CRM (Salesforce) and ERP (IFS)—and related enterprise systems. You will collaborate with business leaders, optimize workflows, and help shape how technology drives operational excellence across the organization.
Senior Salesforce Support Analyst Essential Duties and Responsibilities:
- Act as the primary escalation point for complex technical issues from Tier 1 and Tier 2 support teams
- Perform root cause analysis and resolution of incidents across enterprise applications, endpoints, and infrastructure components
- Troubleshoot and resolve complex technical issues spanning enterprise applications, endpoints, connectivity, and integrations
- Provide advanced support and configuration troubleshooting for key business systems, including Salesforce, IFS, and SharePoint
- Liaise with internal stakeholders and vendors to resolve application issues, implement updates, and optimize workflows
- Maintain user roles, permissions, and workflows as directed by system administrators or business owners
- Collaborate with business owners to translate operational needs into system configurations, ensuring solutions are scalable and aligned with business goals
- Own and manage escalated tickets in the ITSM platform; ensure timely resolution and adherence to SLAs
- Document recurring issues, resolutions, and knowledge base articles to reduce future escalations
- Support incident response, change management, and operational readiness for system changes or deployments
- Partner with business units to identify system improvement opportunities and support departmental technology needs
- Contribute to application enhancement projects, system upgrades, and rollout of new digital tools
- Mentor junior analysts and contribute to team development through documentation and informal coaching
Requirements
Senior Salesforce Support Analyst Education/of Experience:
- Bachelor’s degree in Information Systems, Computer Science, or related field—or equivalent practical experience
- 4+ years in a technical support, systems analyst, or enterprise application support role
- Salesforce Certified Platform Administrator credential required
- Proven success in supporting business-critical systems and resolving escalated Tier 2/3 technical issues
- Experience supporting or administering Salesforce
- Experience supporting or working within an enterprise-level ERP platform (IFS is a strong plus)
- Solid SQL, T-SQL and/or PL/SQL scripting skills
- Strong analytical skills, attention to detail, and commitment to process improvement
- Excellent communication and documentation skills, with a strong customer service orientation
Senior Salesforce Support Analyst Additional Qualifications:
- Familiarity with SharePoint or other document workflow platforms
- Working knowledge of ITSM tools (e.g., Remedyforce, ServiceNow, Jira Service Management)
- Understanding of ITIL processes and best practices.
- Ability to work independently, manage competing priorities, and communicate effectively with both technical and non-technical audiences
- Experience collaborating with ERP/CRM vendors or external support teams for advanced troubleshooting and enhancements
- Experience supporting application integrations or middleware tools
Senior Salesforce Support Analyst Requirements:
- Ability to work extended hours on a computer
Senior Salesforce Support Analyst Pay:
- Base Salary: $105,000 - $125,000
- Bonus Potential: 5%
The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.
Senior Salesforce Support Analyst Location: Schaumburg, IL
- Employees are expected to work on-site 5 days per week during their first 6months. Afterward, this position is eligible for a hybrid schedule of 3 days on-site and up to 2 days remote per week.
Senior Salesforce Support Analyst Benefits: Recognized with a Top Employee Benefit Plan Award in 2020, below you will find our outstanding total rewards package when you join our team including:
- Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
- 401K with 4% company match
- Employee Stock Ownership Plan (ESOP)
- Excellent health & wellness benefits
- Student debt & tuition reimbursement
Who We Are:
Novaspect, Inc., is an employee-owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies.
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Find Salesforce Analyst JobsSalesforce Analyst Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Medical Devices
- Energy
- Food & Beverage
What Employers Look For
The qualifications that appear most often in salesforce analyst jobs.
- Salesforce Administrator certification or equivalent hands-on platform experience
- Proficiency configuring Salesforce objects, workflows, and validation rules
- Experience with Salesforce reporting, dashboards, and data management
- Ability to gather business requirements and translate them into platform solutions
- Familiarity with data migration, integration tools, or Salesforce APIs
- Bachelor's degree in business, information systems, or a related field
Tips for Your Salesforce Analyst Job Search
Tailor your resume to Salesforce editions
Hiring managers distinguish between Sales Cloud, Service Cloud, and Marketing Cloud experience, so your resume needs to call out which editions you've worked in. Vague claims like 'Salesforce experience' get screened out quickly when postings list a specific cloud.
List certifications in your headline
Salesforce Administrator, Platform App Builder, and Advanced Administrator certifications carry real weight in applicant tracking systems. Put your active certifications in your resume headline or summary so they're picked up before a recruiter reads a single bullet point.
Apply early to roles that fit
Migrate Mate lists salesforce analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your data tools
Many salesforce analyst roles expect fluency with reporting tools like Tableau or native Salesforce reports and dashboards. When a posting names a specific tool, mirror that language in your application materials to pass automated screening and show direct relevance.
Prepare a business process walkthrough
Interviewers frequently ask you to walk through how you'd map a sales or service process into Salesforce objects and fields. Practice explaining a real workflow you've built, including the tradeoffs you made, so your answer demonstrates judgment, not just technical knowledge.
Negotiate by scope, not just title
Salesforce analyst roles vary widely in whether you own configuration, work alongside developers, or manage an org end-to-end. Before accepting an offer, clarify the scope of your Salesforce access and decision-making authority, since those factors define your day-to-day more than the job title does.
Salesforce Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most salesforce analysts?
The most active employers for salesforce analysts right now are STERIS, Daikin/Goodman Manufacturing, and Capgemini, and the most openings are in California, Texas, and Virginia, based on current listings on Migrate Mate as of November 2026. Healthcare systems, financial services firms, and enterprise software companies tend to post the highest volume of these roles year-round.
How many salesforce analyst jobs are remote?
About 91% of salesforce analyst openings are fully remote or hybrid as of November 2026, reflecting the platform's cloud-native nature. Configuration, reporting, and business analysis work are the sub-areas most commonly offered remotely, while roles that involve close collaboration with sales ops or IT teams are more likely to require on-site presence.
How do you become a salesforce analyst?
Start by earning the Salesforce Administrator certification, which covers the core platform skills employers expect. Build hands-on experience through a developer org, volunteer projects, or entry-level admin work, then document the processes you've configured. Pair that with business analysis skills, like requirements gathering and stakeholder communication, since the role sits at the intersection of platform knowledge and process improvement.
Can you get a salesforce analyst job with little experience?
Yes, candidates with the Salesforce Administrator certification and a portfolio of personal or volunteer org work do get hired into entry-level roles. Focus on companies that use Salesforce heavily but lack a dedicated admin, since they're more open to developing someone. Trailhead modules and hands-on projects on a free developer org are the most direct way to build credibility before your first professional role.
What does the salesforce analyst interview process look like?
Most processes include a recruiter screen, a hiring manager interview focused on your Salesforce experience and business analysis background, and a technical or scenario round where you walk through how you'd solve a real configuration problem. Some employers add a take-home exercise or ask you to demo work in a sandbox environment. The technical round typically tests your knowledge of objects, automation tools, and data management within the platform.
Where can I find and apply to salesforce analyst jobs?
You can find and apply to salesforce analyst jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and cloud specialization, then apply directly to each listing that fits.
See All 71 Salesforce Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find Salesforce Analyst Jobs