Senior Crm Manager Jobs in Louisiana

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Department

Medicaid Technology Development

Job Summary

Job Description

• Corresponds with agency and project staff to oversee the management of projects to implement the MES modularity systems.
• Manages entire project lifecycle, including ensuring all agency, procurement, and project deadlines are met.
• Defines the objectives of products and services in order to oversee quality control throughout their lifecycles.
• Coordinates with internal and external stakeholders serving as the lead for advisory committees.
• Meets with various department personnel and officials regarding matters relating to the procurement and implementation.
• Researches various topics based off request given from section or unit needing identified procurement services.
• Drafts documents, based off research and text, located from similar state contracts/proposals and evaluate outcomes from implementation of said states’ requested services.
• Contributes and prepares reports and memos for management and elected officials as needed.
• Corresponds and meets with CMS, partners, vendors, legal counsel and other program staff on regulations regarding the Medicaid program to establish project requirements and to resolve conflicts timely.
• Tracks progress and timeframes on various documents being worked on and ensures project documents are complete in accordance with State and Federal procurement guidelines and that they are stored appropriately.
• Reviews work output that is completed by program staff and the procurement support team coordinators for accuracy and completeness.
• Coordinates standards, procedures, and best practices with the Agile Center of Excellence to ensure efficient and effective division operations.
• Provides system service coordination with external vendors and internal LDH sections.
• Assists the Medicaid Project Director, Section Chief, and Medicaid Deputy Director on special projects.
• Other tasks as assigned.

QUALIFICATIONS

REQUIRED:

• Bachelor’s degree.
• Minimum 5 years professional experience in project management.
• Minimum 4 years professional experience in public speaking, presentation and/or training environment, presenting information to technical and non‐technical audiences.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up, and verbal/written communications skills.
• Professional experience working with Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint.
• Ability to work in a fast-paced environment.

DESIRED:

• Advanced degree.
• Minimum 6 years professional experience in a project management related field.
• Minimum 5 years professional experience in public speaking, presentation and/or training environment.
• Minimum 3 years professional experience with large scale software conversions or implementations.
• Minimum 2 years professional experience with project management software: Microsoft Project, JIRA, or relevant industry software.

SALARY: 115-125k

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.