Senior Crm Manager Jobs
Senior Crm Manager jobs are open across retail, financial services, healthcare, and SaaS, from mid-level to director-adjacent roles, with specializations in lifecycle marketing, customer retention, and marketing automation. Find a role that fits from the openings below and apply directly.
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Showing 5 of 16+ Senior Crm Manager jobs
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
Job Description
More about our mission and what we offer. As we continue to grow, we’re looking for a Senior CRM Manager to own and elevate our Americas customer lifecycle strategy.
Your Mission
You will hold the vision for how we communicate with customers in the Americas. You will bridge the gap between our high-level CRM strategy and tactical execution, ensuring our customers receive the right message, at the right time, through the right channel.
- Leading the Team: You will manage, mentor, and inspire a team of 2+ CRM professionals. You will foster a culture of experimentation, autonomy, and continuous learning, helping your team grow their careers at Wise.
- Define the Americas Strategy: You will own the end-to-end lifecycle strategy for our customers in NorthAm and LatAm. You will build sophisticated, automated journeys that drive activation, cross-sell and retention.
- Drive Commercial Impact: You will be responsible for key CRM metrics - improving conversion rates, reducing churn, and increasing lifetime value. You will use data to prove the value of your and your team’s work.
- Stakeholder Partnership: You will be the primary voice for Americas CRM across the company. You will partner deeply with NorthAm and LatAm Product Managers, Product Marketing, Regional Leads, Analytics, and Creative teams to ensure our communications are aligned with product roadmaps and customer needs.
Qualifications
About You:
- Experienced Leader: You have 5+ years of experience in CRM or Lifecycle Marketing, with 2+ years managing team members. You know how to balance "doing" with "delegating" and have experience managing people.
- Regional Expert: You understand the nuances of NorthAm and LatAm marketing — You go beyond simple translation; you understand the difference in messaging, tone, imagery, and value propositions.
- Data-Driven: You are comfortable diving into data to find opportunities. You understand cohort analysis, A/B testing rigor, and how to measure incremental lift.
- Analytical rigour: You are comfortable in a dashboard. You don’t just report numbers; you extract “the why” and translate it into a “what’s next.”
- Hands-on experience: You have a proven track record of executing with excellence in autonomy. You are as comfortable writing a local brief as you are presenting a long-term strategy to leadership.
- Technical Fluency: You have hands-on experience with enterprise CRM tools (preferably Braze) and are comfortable discussing data schemas, API triggers, and HTML/Liquid logic with CRM Tech engineers.
- Collaborative Influencer: You can build relationships with senior stakeholders in Product and Engineering. You are not afraid to push back when necessary to protect the customer experience and drive business value.
- Customer-Obsessed: You always put yourself in the customer’s shoes. You understand that "spamming" is not a strategy and fight for relevance in every interaction.
Additional Information
Desirable
- Proficiency in SQL to self-serve data insights.
- Experience in a high-growth product-led, Fintech or SaaS environment.
- Experience working with localised campaigns across multiple regions/languages.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
Job Description
More about our mission and what we offer. As we continue to grow, we’re looking for a Senior CRM Manager to own and elevate our Americas customer lifecycle strategy.
Your Mission
You will hold the vision for how we communicate with customers in the Americas. You will bridge the gap between our high-level CRM strategy and tactical execution, ensuring our customers receive the right message, at the right time, through the right channel.
- Leading the Team: You will manage, mentor, and inspire a team of 2+ CRM professionals. You will foster a culture of experimentation, autonomy, and continuous learning, helping your team grow their careers at Wise.
- Define the Americas Strategy: You will own the end-to-end lifecycle strategy for our customers in NorthAm and LatAm. You will build sophisticated, automated journeys that drive activation, cross-sell and retention.
- Drive Commercial Impact: You will be responsible for key CRM metrics - improving conversion rates, reducing churn, and increasing lifetime value. You will use data to prove the value of your and your team’s work.
- Stakeholder Partnership: You will be the primary voice for Americas CRM across the company. You will partner deeply with NorthAm and LatAm Product Managers, Product Marketing, Regional Leads, Analytics, and Creative teams to ensure our communications are aligned with product roadmaps and customer needs.
Qualifications
About You:
- Experienced Leader: You have 5+ years of experience in CRM or Lifecycle Marketing, with 2+ years managing team members. You know how to balance "doing" with "delegating" and have experience managing people.
- Regional Expert: You understand the nuances of NorthAm and LatAm marketing — You go beyond simple translation; you understand the difference in messaging, tone, imagery, and value propositions.
- Data-Driven: You are comfortable diving into data to find opportunities. You understand cohort analysis, A/B testing rigor, and how to measure incremental lift.
- Analytical rigour: You are comfortable in a dashboard. You don’t just report numbers; you extract “the why” and translate it into a “what’s next.”
- Hands-on experience: You have a proven track record of executing with excellence in autonomy. You are as comfortable writing a local brief as you are presenting a long-term strategy to leadership.
- Technical Fluency: You have hands-on experience with enterprise CRM tools (preferably Braze) and are comfortable discussing data schemas, API triggers, and HTML/Liquid logic with CRM Tech engineers.
- Collaborative Influencer: You can build relationships with senior stakeholders in Product and Engineering. You are not afraid to push back when necessary to protect the customer experience and drive business value.
- Customer-Obsessed: You always put yourself in the customer’s shoes. You understand that "spamming" is not a strategy and fight for relevance in every interaction.
Additional Information
Desirable
- Proficiency in SQL to self-serve data insights.
- Experience in a high-growth product-led, Fintech or SaaS environment.
- Experience working with localised campaigns across multiple regions/languages.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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Find Senior Crm Manager JobsSenior Crm Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- BairesDev4
- Carnival Cruise Line1
- Dave & Buster's1
- Exemplis1
- Foot Locker1
Top Industries Hiring
- Technology & Software6
- Consulting & Professional Services4
- Retail2
- Airlines1
- Banking & Financial Services1
What Employers Look For
The qualifications that appear most often in senior crm manager jobs.
- 3-6 years of hands-on CRM or lifecycle marketing experience required
- Proficiency with at least one enterprise CRM or ESP platform such as Salesforce, HubSpot, or Braze
- Experience building and analyzing customer segmentation models using behavioral or transactional data
- Strong understanding of email deliverability, A/B testing methodology, and campaign performance metrics
- Ability to collaborate cross-functionally with product, data, and engineering teams on CRM integrations
- Bachelor's degree in marketing, business, or a related field typically preferred
Tips for Your Senior Crm Manager Job Search
Quantify retention and revenue impact
Your resume should show specific outcomes from CRM programs you've owned, such as reductions in churn, improvements in repeat purchase rates, or revenue attributed to lifecycle campaigns. Hiring managers want to see what changed because of your work, not just what tools you used.
List your CRM and ESP platforms clearly
Recruiters filter for Salesforce, HubSpot, Klaviyo, Braze, or Iterable depending on the company's stack. Name every platform you've built campaigns or workflows in, and note whether you used it at an admin or user level so hiring teams can assess depth quickly.
Target openings that match your segment focus
Senior crm manager roles differ significantly between B2B and B2C contexts. Filter for job postings that specify your area, whether that's subscription retention, transactional email, or enterprise account lifecycle, so your application speaks directly to what the team is building.
Apply early to roles that fit
Migrate Mate lists senior crm manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a segmentation and strategy exercise
Many senior crm manager interviews include a take-home or live exercise where you design a segmentation model or retention flow for a hypothetical scenario. Practice walking through your logic from data inputs to send criteria to success metrics before your first round.
Negotiate scope before discussing compensation
In final-stage conversations, clarify what the role owns: the email channel only, or SMS and push as well, whether you'll manage a team, and how much autonomy you'll have over strategy. Scope defines long-term growth, and it's easier to negotiate before an offer is formalized.
Senior Crm Manager Jobs: Frequently Asked Questions
Which companies are hiring the most senior crm managers?
The companies hiring the most senior crm managers right now include BairesDev, Carnival Cruise Line, and Dave & Buster's, with the largest share of openings in California, New York, and Illinois, based on current listings on Migrate Mate as of June 2026. Demand tends to be highest at companies with large customer databases and active loyalty or subscription programs.
How many senior crm manager jobs are remote?
About 69% of senior crm manager openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in the marketing function. Positions focused on email and lifecycle automation tend to be the most remote-friendly, while roles that require close coordination with in-store or field teams are more likely to require some on-site presence.
How do you become a senior crm manager?
Start by building hands-on experience in email marketing, marketing automation, or customer lifecycle roles, learning at least one major CRM or ESP platform in depth. Move toward owning end-to-end campaigns with measurable retention or revenue outcomes. Develop comfort with customer data and segmentation logic, then pursue roles with increasing strategic ownership, such as managing a channel budget or leading a small team, to reach the senior level.
How do you get hired as a senior crm manager with limited experience?
Focus on depth in one channel rather than breadth across many. Candidates who have owned a complete email program, built a segmentation model from scratch, or led an automation workflow end-to-end are more competitive than those with surface-level exposure to several tools. Freelance projects, contract work, or stepping into a CRM analyst role at a data-rich company can accelerate your path to a senior title faster than waiting for a promotion in a generalist marketing role.
What does the senior crm manager interview process look like?
Most processes include an initial recruiter screen followed by a hiring manager conversation focused on your CRM strategy experience and past results. A technical or case-study round often asks you to design a retention flow, evaluate a segmentation approach, or audit a hypothetical email program. Final rounds typically involve cross-functional stakeholders from data, product, or growth teams, and may include a presentation of your case study work to the broader group.
Where can I find and apply to senior crm manager jobs?
You can find and apply to senior crm manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your experience and specialization, then apply directly to each one that fits.
See All Senior Crm Manager Jobs
Jump back to the full list of openings and apply to any senior crm manager role that fits.
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