Remote Senior Crm Manager Jobs
Remote Senior Crm Manager jobs are open across the U.S. at remote-first firms and distributed teams in sectors like SaaS, e-commerce, and financial services. Employers hiring remotely right now include ServiceNow, BairesDev, and eBay. Find a role that fits below and apply directly.
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Showing 5 of 21+ Remote Senior Crm Manager jobs
Zeta Global helps brands build stronger customer relationships through data-driven marketing. Zeta’s Marketing Platform (ZMP) is an AI-enabled Martech solution that supports customer acquisition, retention, and growth through personalized engagement.
The platform supports use cases across messaging, loyalty, and customer experience, with solutions designed to scale for enterprise and mid-market organizations. Zeta works with brands across North America, Europe, and Asia-Pacific to deliver measurable marketing performance.
The Sr Technical Project Manager specializes in managing CRM marketing service technical initiatives. The candidate will work closely with cross functional. Technical Services and Engineering teams (among others) on both the internal, and client side to effectively manage resources and schedules while ensuring quality standards of data driven technical solution. He/she will be supporting key client accounts within a client portfolio, working in close partnership with identified clients, and client services counterparts. He/she should have exceptional project management skills, Technical Database and data integration understanding, and leadership in both client facing and technical roles contributing to building successful, profitable client deliverables.
The experienced Senior Project Manager (PM) is responsible for leading the end-to-end delivery of client-facing projects, ensuring execution against scope, schedule, budget, and quality expectations. The Senior Project Manager establishes project governance, drives cross-functional planning and coordination, and manages stakeholder communication and risk. As the primary day-to-day owner of delivery, the PM ensures timely decision-making, clear accountability, and successful project outcomes from initiation through closeout.
Responsibilities:
- Project Planning and Management– Define project scope, work breakdown structure, and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks, dependencies, and issues; correct deviations from plans; and perform delivery planning for assigned projects.
- Team Management– Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
- Product Owner Support– Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
- Process Management and Improvement– Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
- Team building– promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
Job Requirements:
- Lead fact-gathering sessions to capture current state and future state processes as well as to capture and mitigate areas of risk.
- Manage project documentation and capture requirements from all functional stakeholders.
- Lead cross-functional meetings, provide project status and drive open issues to resolution.
- Present status updates on portfolio of initiatives and own issue resolution for initiatives.
- Analyze, recommend, and drive process and program improvements across functional teams.
- Manage projects for on-budget deliveries.
- Manage project escalations and drive project issue resolution to ensure timely and successful project launches.
- Proactively manage client pod delivery programs, communicates status, issues and risks to client services, clients and internal teams.
- Responsible for project management core practices: change request, issue logs, risk mitigation plans, escalation management, decision tracking, postmortems
- Ensures group adherence to agreed upon delivery methodologies (by function) minimizing overall project risks.
Essential Skills & Experience (Qualifications):
- Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.
- Experience /understanding of CRM, Email, SMS and CDP, Enterprise-Level PPM software (Jira, Grenhopper, Rally, VersionOne, Resource Guru, etc.), Microsoft Project, Visio, and all Office Tools and dashboard tools.
- Operations and technical project delivery experience with a database agency or technology company.
- Strong communication skills. Must have the ability to grasp complex issues and translate them into easily understandable terms.
- Strong initiative and the ability to simultaneously manage multiple projects throughout various stages of the project life-cycle.
- Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations.
- Demonstrated experience in developing and rolling out business and operational processes.
- Ability to interface effectively with team members from all functional disciplines as well as senior management without always relying on hardline project management tools.
- Ability to set expectations among internal and external groups regarding scope, timeline and quality of deliverables.
- Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
- BA or BS or equivalent experience is required; MA or MS is a plus
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including senior level.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The total compensation range for this role is $140,000 - $200,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-DD1
Zeta Global helps brands build stronger customer relationships through data-driven marketing. Zeta’s Marketing Platform (ZMP) is an AI-enabled Martech solution that supports customer acquisition, retention, and growth through personalized engagement.
The platform supports use cases across messaging, loyalty, and customer experience, with solutions designed to scale for enterprise and mid-market organizations. Zeta works with brands across North America, Europe, and Asia-Pacific to deliver measurable marketing performance.
The Sr Technical Project Manager specializes in managing CRM marketing service technical initiatives. The candidate will work closely with cross functional. Technical Services and Engineering teams (among others) on both the internal, and client side to effectively manage resources and schedules while ensuring quality standards of data driven technical solution. He/she will be supporting key client accounts within a client portfolio, working in close partnership with identified clients, and client services counterparts. He/she should have exceptional project management skills, Technical Database and data integration understanding, and leadership in both client facing and technical roles contributing to building successful, profitable client deliverables.
The experienced Senior Project Manager (PM) is responsible for leading the end-to-end delivery of client-facing projects, ensuring execution against scope, schedule, budget, and quality expectations. The Senior Project Manager establishes project governance, drives cross-functional planning and coordination, and manages stakeholder communication and risk. As the primary day-to-day owner of delivery, the PM ensures timely decision-making, clear accountability, and successful project outcomes from initiation through closeout.
Responsibilities:
- Project Planning and Management– Define project scope, work breakdown structure, and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks, dependencies, and issues; correct deviations from plans; and perform delivery planning for assigned projects.
- Team Management– Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
- Product Owner Support– Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
- Process Management and Improvement– Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
- Team building– promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
Job Requirements:
- Lead fact-gathering sessions to capture current state and future state processes as well as to capture and mitigate areas of risk.
- Manage project documentation and capture requirements from all functional stakeholders.
- Lead cross-functional meetings, provide project status and drive open issues to resolution.
- Present status updates on portfolio of initiatives and own issue resolution for initiatives.
- Analyze, recommend, and drive process and program improvements across functional teams.
- Manage projects for on-budget deliveries.
- Manage project escalations and drive project issue resolution to ensure timely and successful project launches.
- Proactively manage client pod delivery programs, communicates status, issues and risks to client services, clients and internal teams.
- Responsible for project management core practices: change request, issue logs, risk mitigation plans, escalation management, decision tracking, postmortems
- Ensures group adherence to agreed upon delivery methodologies (by function) minimizing overall project risks.
Essential Skills & Experience (Qualifications):
- Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.
- Experience /understanding of CRM, Email, SMS and CDP, Enterprise-Level PPM software (Jira, Grenhopper, Rally, VersionOne, Resource Guru, etc.), Microsoft Project, Visio, and all Office Tools and dashboard tools.
- Operations and technical project delivery experience with a database agency or technology company.
- Strong communication skills. Must have the ability to grasp complex issues and translate them into easily understandable terms.
- Strong initiative and the ability to simultaneously manage multiple projects throughout various stages of the project life-cycle.
- Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations.
- Demonstrated experience in developing and rolling out business and operational processes.
- Ability to interface effectively with team members from all functional disciplines as well as senior management without always relying on hardline project management tools.
- Ability to set expectations among internal and external groups regarding scope, timeline and quality of deliverables.
- Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
- BA or BS or equivalent experience is required; MA or MS is a plus
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including senior level.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The total compensation range for this role is $140,000 - $200,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-DD1
See All 21 Remote Senior Crm Manager Jobs
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Find JobsRemote Senior Crm Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Banking & Financial Services
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in remote senior crm manager jobs.
- 3-6 years of hands-on CRM or lifecycle marketing experience required
- Proficiency with at least one enterprise CRM or ESP platform such as Salesforce, HubSpot, or Braze
- Experience building and analyzing customer segmentation models using behavioral or transactional data
- Strong understanding of email deliverability, A/B testing methodology, and campaign performance metrics
- Ability to collaborate cross-functionally with product, data, and engineering teams on CRM integrations
- Bachelor's degree in marketing, business, or a related field typically preferred
Tips for Your Remote Senior Crm Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote senior crm manager openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated listings.
Show async CRM ownership in your resume
Remote employers want proof you can run lifecycle programs without daily direction. Highlight campaigns you owned end-to-end, decisions you made independently, and results you reported in writing to distributed stakeholders.
Demonstrate platform depth before the interview
Remote hiring managers often ask for a short async assessment or a recorded walkthrough of a CRM build. Prepare a screen recording or slide deck showing your segmentation logic, automation architecture, or A/B testing approach in your primary platform.
Target remote-first companies in your sector
Remote senior crm manager roles concentrate at companies that operate fully distributed marketing teams, particularly in SaaS, e-commerce, and fintech. Focus your search on employers whose entire marketing org is remote rather than those with hybrid setups.
Remote Senior Crm Manager Jobs: Frequently Asked Questions
How do I get a remote senior crm manager job?
Landing a remote senior crm manager role means showing employers you can own complex CRM programs without in-person oversight. Remote-first companies and distributed marketing teams screen for async communication skills, self-directed project management, and hands-on platform expertise in tools like Salesforce, HubSpot, or Klaviyo. Candidates who can document measurable retention or lifecycle results and demonstrate clear written communication stand out the most.
Which companies hire remote senior crm managers?
Remote senior crm manager roles are posted by ServiceNow, BairesDev, and eBay and others right now, based on current remote listings on Migrate Mate as of August 2026. Remote-first SaaS companies, distributed e-commerce brands, and fintech firms tend to hire senior crm managers remotely most often, as their customer engagement operations run entirely through digital channels.
Can you get a remote senior crm manager job with no experience?
Yes, but remote entry into this role is harder because distributed teams expect you to manage campaigns and troubleshoot independently from day one. Your best opening is with smaller remote-first startups that need someone hands-on in the platform rather than managing a team. A portfolio showing CRM builds, segmentation logic, or automation workflows you designed yourself carries more weight than a job title.
Do you need a degree for remote senior crm manager jobs?
Not always. Many remote employers care more about platform proficiency, campaign results, and demonstrated ownership of CRM programs than a specific degree. Certifications from Salesforce, HubSpot, or similar platforms, combined with a portfolio showing measurable outcomes, can substitute for a traditional marketing or business degree at a growing share of remote-first companies.
Which industries hire the most remote senior crm managers?
Most remote senior crm manager openings sit in Technology & Software, Consulting & Professional Services, and Banking & Financial Services, per current remote listings on Migrate Mate as of August 2026. These sectors hire senior crm managers remotely because their customer communication, retention, and lifecycle programs run on digital infrastructure that distributed teams can manage from anywhere.
See All 21 Remote Senior Crm Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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