Senior Level Service Delivery Team Lead Jobs
Senior level service delivery team lead jobs place experienced professionals in charge of end-to-end service operations, owning delivery outcomes and guiding the teams and projects that keep client commitments on track. Openings concentrate across Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, with a mix of on-site, remote, and hybrid settings, and employers like HDR, Westwood Professional Services, and WSP in the U.S. hiring at this level now.
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Showing 5 of 146+ Senior Level Service Delivery Team Lead jobs
INTRODUCTION
You're stepping into a role that puts you at the center of a fast growing technology services business working with some of the most prestigious names in the buy-side. This is a hybrid position based in New York City, where you'll be managing service delivery for a client base that includes top-tier Hedge Funds, Private Equity firms, and Wealth and Asset Managers. These are demanding, high-caliber clients and you'll be the person they trust to keep everything running smoothly and strategically. You're not just overseeing tickets and SLAs here. You're helping define how the service delivery function scales, shaping strategy, and becoming a key figure in the growth of a new arm within the business. It's a genuinely senior, influential position with real weight behind it.
ROLE AND RESPONSIBILITIES
Day to day you'll be working across Microsoft 365, Intune, Entra, Azure, AWS, core infrastructure, networking, and security. You'll bring structure and process to a fast-moving environment and make sure clients are getting an exceptional experience at every touchpoint.
BASIC QUALIFICATIONS
- Your background is in IT support, and you carry strong ITIL knowledge into everything you do.
- You've come up through an MSP, a technology consultancy, or a services firm, and you've worked with finance clients before.
- You understand their world, their expectations, and the pace they operate at.
- You know how to hold a room with a CTO and also roll up your sleeves when the situation calls for it. That balance is exactly what this role needs.
The business is growing fast, the client base is impressive, and the opportunity to shape something from a senior position like this doesn't come around often. Ready to make this your next move? Get in touch. No up-to-date CV required.
INTRODUCTION
You're stepping into a role that puts you at the center of a fast growing technology services business working with some of the most prestigious names in the buy-side. This is a hybrid position based in New York City, where you'll be managing service delivery for a client base that includes top-tier Hedge Funds, Private Equity firms, and Wealth and Asset Managers. These are demanding, high-caliber clients and you'll be the person they trust to keep everything running smoothly and strategically. You're not just overseeing tickets and SLAs here. You're helping define how the service delivery function scales, shaping strategy, and becoming a key figure in the growth of a new arm within the business. It's a genuinely senior, influential position with real weight behind it.
ROLE AND RESPONSIBILITIES
Day to day you'll be working across Microsoft 365, Intune, Entra, Azure, AWS, core infrastructure, networking, and security. You'll bring structure and process to a fast-moving environment and make sure clients are getting an exceptional experience at every touchpoint.
BASIC QUALIFICATIONS
- Your background is in IT support, and you carry strong ITIL knowledge into everything you do.
- You've come up through an MSP, a technology consultancy, or a services firm, and you've worked with finance clients before.
- You understand their world, their expectations, and the pace they operate at.
- You know how to hold a room with a CTO and also roll up your sleeves when the situation calls for it. That balance is exactly what this role needs.
The business is growing fast, the client base is impressive, and the opportunity to shape something from a senior position like this doesn't come around often. Ready to make this your next move? Get in touch. No up-to-date CV required.
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Find JobsSenior Level Service Delivery Team Lead Job Market
Who's Hiring
- HDR10
- Westwood Professional Services9
- WSP in the U.S.5
- WSP4
- Argano4
Top Industries Hiring
- Consulting & Professional Services46
- Technology & Software29
- Healthcare & Medical Services17
- Construction & Real Estate11
- Electronics & Hardware6
Senior Level Service Delivery Team Lead Jobs: Frequently Asked Questions
How do I get a senior level service delivery team lead job?
Employers at this level look for candidates who have owned delivery outcomes across complex, multi-stakeholder engagements, not just managed tasks. Demonstrating that you have set service standards, resolved escalations independently, and developed junior team members carries significant weight. Certifications in ITIL, PMP, or a relevant methodology strengthen your profile, but concrete examples of measurable delivery improvements are what differentiate senior candidates.
Which companies hire senior level service delivery team leads?
Companies hiring senior level service delivery team leads right now include HDR, Westwood Professional Services, and WSP in the U.S., based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from large enterprises and managed service providers that run ongoing client delivery operations and need experienced leaders to own service quality and team performance.
Are there remote senior level service delivery team lead jobs?
Yes, though availability varies by industry and employer. About 41% of senior level service delivery team lead openings are remote or hybrid as of November 2026, reflecting the operational nature of the role. Some positions require on-site presence for client-facing or team management responsibilities, so filtering by work setting on Migrate Mate helps you focus on the arrangements that fit your situation.
What makes a service delivery team lead role senior level?
Senior level roles carry broader scope and deeper ownership than mid-level positions. At this stage, you are expected to define delivery frameworks, set quality benchmarks, and hold accountability for outcomes across multiple workstreams or client accounts. You are also responsible for mentoring junior leads and contributing to process improvements that affect the wider organization, not just your immediate team.
Which industries hire the most senior level service delivery team leads?
Senior Level service delivery team lead roles concentrate in Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on structured service delivery to meet client contracts, regulatory requirements, or large-scale operational demands, which drives consistent demand for experienced leads who can own performance at scale.