Service Engineer Jobs in Chicago, IL
Service Engineer jobs in Chicago are concentrated in the Near West Side industrial corridor, the Loop, and the North Shore suburbs, with strong demand across manufacturing, utilities, and medical device sectors. Employers actively hiring include Intelas, Biesse, and BIESSE. Scan the live roles below and apply to whichever ones fit.
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Position Description
Position: Remote Service Desk Engineer (Level 1/2) Date Created: March 13, 2022
Reports to: Director, Remote Service Desk Date Revised: September 17, 2026
Overview
Responsible for installing, configuring, troubleshooting, and maintaining Windows and Apple desktops, laptops, and
peripherals, as well as supporting users on Microsoft 365 and Google Workspace. This is a remote position within the
United States.
Responsibilities
- Install, configure, and troubleshoot hardware, software, and applications, including but not limited to:
– Microsoft Office / Microsoft 365 Suite
– Google Workspace (Gmail, Drive, Calendar, Meet, Docs, Sheets, Admin console)
– Adobe
– Other line of business applications
- Work closely with other team members to support client end users.
- Respond to Service Desk tickets and alerts in a timely manner.
- Other duties as requested.
Must-Have Requirements
Candidates who do not meet the items below will not be considered.
- Minimum 3 years of hands-on IT support experience (help desk, service desk, or desktop support).
- Google Workspace knowledge — demonstrated ability to support end users and administer core Google
- High school diploma or equivalent.
- Able to work traditional business hours and weekends as needed.
- Ability to work with little or no supervision.
Preferred Qualifications
- Associate degree or higher in an IT-relevant discipline.
- Industry certifications or equivalent experience, such as:
– Microsoft 365 Certified: Modern Desktop Administrator Associate
– CompTIA A+ / Network+ / equivalent
– Apple Certified Technical Coordinator (ACTC)
– Google Workspace Administrator certification
Technical Skills
- PC configuration and imaging (Windows 10 / Windows 11).
- Experience with on-premises Active Directory and/or Microsoft Entra ID (Azure AD).
- Microsoft Office / Microsoft 365 (Outlook setup, Excel, PowerPoint, Teams).
- Google Workspace administration and end-user support.
- Understanding of TCP/IP and basic subnetting.
7 Layer Solutions Inc. | Confidential
Soft Skills
- Excellent verbal and written communication skills.
- Attention to detail.
- Ability to prioritize and multitask multiple requests.
- Ability to create clear documentation.
- Ability to read, understand, and follow oral and written instructions.
- Ability to explain technology in an easily understood manner.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee is
required to sit for long periods of time and will spend approximately 90% of their time on a computer. The employee will
occasionally lift, push, or move up to 10 pounds.
Work Environment
The noise level in the work environment is usually moderate.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several variables in standardized situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that
are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Description
Position: Remote Service Desk Engineer (Level 1/2) Date Created: March 13, 2022
Reports to: Director, Remote Service Desk Date Revised: September 17, 2026
Overview
Responsible for installing, configuring, troubleshooting, and maintaining Windows and Apple desktops, laptops, and
peripherals, as well as supporting users on Microsoft 365 and Google Workspace. This is a remote position within the
United States.
Responsibilities
- Install, configure, and troubleshoot hardware, software, and applications, including but not limited to:
– Microsoft Office / Microsoft 365 Suite
– Google Workspace (Gmail, Drive, Calendar, Meet, Docs, Sheets, Admin console)
– Adobe
– Other line of business applications
- Work closely with other team members to support client end users.
- Respond to Service Desk tickets and alerts in a timely manner.
- Other duties as requested.
Must-Have Requirements
Candidates who do not meet the items below will not be considered.
- Minimum 3 years of hands-on IT support experience (help desk, service desk, or desktop support).
- Google Workspace knowledge — demonstrated ability to support end users and administer core Google
- High school diploma or equivalent.
- Able to work traditional business hours and weekends as needed.
- Ability to work with little or no supervision.
Preferred Qualifications
- Associate degree or higher in an IT-relevant discipline.
- Industry certifications or equivalent experience, such as:
– Microsoft 365 Certified: Modern Desktop Administrator Associate
– CompTIA A+ / Network+ / equivalent
– Apple Certified Technical Coordinator (ACTC)
– Google Workspace Administrator certification
Technical Skills
- PC configuration and imaging (Windows 10 / Windows 11).
- Experience with on-premises Active Directory and/or Microsoft Entra ID (Azure AD).
- Microsoft Office / Microsoft 365 (Outlook setup, Excel, PowerPoint, Teams).
- Google Workspace administration and end-user support.
- Understanding of TCP/IP and basic subnetting.
7 Layer Solutions Inc. | Confidential
Soft Skills
- Excellent verbal and written communication skills.
- Attention to detail.
- Ability to prioritize and multitask multiple requests.
- Ability to create clear documentation.
- Ability to read, understand, and follow oral and written instructions.
- Ability to explain technology in an easily understood manner.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee is
required to sit for long periods of time and will spend approximately 90% of their time on a computer. The employee will
occasionally lift, push, or move up to 10 pounds.
Work Environment
The noise level in the work environment is usually moderate.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several variables in standardized situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that
are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
See All 30 Service Engineer Jobs in Chicago
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Find Service Engineer JobsService Engineer Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Distribution & Wholesale
- Manufacturing
- Aerospace & Defense
- Electronics & Hardware
Service Engineer Jobs in Chicago: Frequently Asked Questions
How do I get a service engineer job in Chicago?
Focus your search on Chicago's manufacturing corridor along the Near West Side and the suburban industrial clusters in Schaumburg, Elk Grove Village, and Downers Grove, where equipment service roles concentrate. Employers in medical devices, industrial automation, and utilities hire the most service engineers locally. Candidates with hands-on field experience, strong documentation habits, and familiarity with preventive maintenance programs stand out in Chicago's competitive market.
Which companies hire service engineers in Chicago?
Companies currently hiring service engineers in Chicago include Intelas, Biesse, and BIESSE, per current listings on Migrate Mate as of November 2026. Chicago's mix of Fortune 500 headquarters, regional manufacturers, and medical technology firms means openings appear across both large enterprise employers and specialized mid-size operations throughout the metro area.
Are there remote service engineer jobs in Chicago?
Yes, though remote work is limited for service engineers whose roles involve hands-on equipment installation, calibration, or on-site troubleshooting. About 55% of service engineer openings tied to Chicago are remote or hybrid as of November 2026, and those tend to be in technical support, application engineering, or systems oversight rather than field service positions.
How can I get a service engineer job in Chicago with little or no experience?
The most realistic entry path in Chicago is through an associate-level field technician or service technician role at one of the area's industrial equipment distributors or medical device manufacturers in the suburban corridors around Schaumburg or Naperville. Chicago-area community colleges with mechatronics or biomedical equipment programs also place graduates directly with local employers. Earning certifications in PLC programming, HVAC systems, or medical device servicing gives entry-level candidates a concrete edge with Chicago hiring managers.
Which industries hire the most service engineers in Chicago?
Chicago service engineer roles concentrate in Distribution & Wholesale, Manufacturing, and Aerospace & Defense, based on current listings on Migrate Mate as of November 2026. Chicago's role as a Midwest hub for manufacturing, healthcare systems, and energy infrastructure drives consistent demand for engineers who can install, maintain, and troubleshoot complex equipment across those sectors.
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