Software Support Specialist Jobs in Arkansas
Software Support Specialist jobs in Arkansas are concentrated in Little Rock, Fayetteville, and Bentonville, where healthcare IT, retail technology, and logistics software drive consistent demand across help desk, tier-two support, and implementation roles. Walmart, Dillard's, and Arkansas Children's Hospital are among the established employers in the state with ongoing needs for specialists in enterprise software troubleshooting, CRM support, and ERP systems. Openings range from entry-level help desk technicians to senior support engineers managing complex integrations. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 124+ Software Support Specialist jobs











- Health insurance options
- Free Life Insurance
- Free Personal Tax Return
- Earned Wage Access
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
- Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
- Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
- Other duties as assigned.
- Driver’s license preferred.
- Good interpersonal and communication skills.
- Basic knowledge of computer functions is preferred but not required.
- Customer service experience.
- Standing, walking, sitting.
- Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
- Must be able to hold, carry, and move equipment, tools, and materials.
- Compliance with company policies and standards.
- Full-time and part-time positions are available
- Flexible Schedule Options – Work that works for you!
- Work Lotto (Win money for logged shifts)
- Low-cost benefits (healthcare, dental & vision)
- Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
- Free identity theft protection
- Corporate discount program
- Referral bonus opportunities are available for referring qualified candidates
- Free continuing tax education
- Opportunities for advancement within the organization
- Employee referral program
- Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
- 401k with Company Match (eligible to participate after working the first 1,000 hours)
- Earned Wage Access – access a portion of your earned wages before payday when you need it
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
See All 124+ Software Support Specialist Jobs in Arkansas
Find roles in Arkansas that match your experience and apply in just a few clicks.
Find JobsSoftware Support Specialist Jobs by City in Arkansas
Where Arkansas roles are concentrated, by current openings.
Software Support Specialist Job Market in Arkansas
A snapshot from current Arkansas openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Education
- Government & Public Sector
- Manufacturing
- Telecommunications
- Chemicals & Materials
What Arkansas Employers Look For
The qualifications that appear most often in software support specialist jobs across Arkansas.
- Associate or bachelor's degree in information technology, computer science, or a related field
- One or more years of experience in software troubleshooting or technical help desk support
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong working knowledge of Windows operating systems and common enterprise applications
- CompTIA A+ or CompTIA IT Fundamentals certification preferred by many Arkansas employers
- Clear written and verbal communication skills for end-user guidance and documentation
Software Support Specialist Jobs in Arkansas: Frequently Asked Questions
How do you become a software support specialist in Arkansas?
Arkansas does not require a state-issued license to work as a software support specialist. Most employers hire candidates who hold an associate or bachelor's degree in information technology or a related field, though some accept equivalent hands-on experience. Industry certifications such as CompTIA A+, CompTIA Network+, or vendor-specific credentials from Microsoft or Salesforce strengthen applications significantly. Arkansas community colleges, including Pulaski Technical College and Northwest Arkansas Community College, offer IT programs that align well with what local employers expect.
Which companies hire software support specialists in Arkansas?
Arkansas software support specialist roles are posted by University of Arkansas, Maurices, and Jackson Hewitt and others right now, based on current listings on Migrate Mate as of November 2026. Arkansas's retail, healthcare, and logistics sectors generate some of the most consistent demand, with large headquarters and regional operations creating year-round openings.
Which Arkansas cities have the most software support specialist jobs?
Little Rock, Bentonville, and Fort Smith have the most software support specialist openings in Arkansas. Little Rock drives demand through its concentration of state government agencies, hospital systems, and financial institutions, while Bentonville and Fayetteville benefit from Walmart's global headquarters and the dense network of retail-tech and logistics vendors that have established regional offices in northwest Arkansas.
Are there remote software support specialist jobs in Arkansas?
Yes, and more than most fields. About 38% of software support specialist openings tied to Arkansas are remote or hybrid as of November 2026, reflecting the desk-based and screen-sharing nature of the work. Tier-one help desk and SaaS application support roles are most likely to be fully remote, while positions involving on-site hardware integration or in-person end-user training tend to require a physical presence.
How can I get hired as a software support specialist in Arkansas with little or no experience?
The most realistic entry path is an IT help desk or desktop support role, which most Arkansas employers treat as the starting point for software support careers. Walmart and its technology division Walmart Global Tech hire associate-level support technicians in the Bentonville area, and Arkansas Children's Hospital regularly brings on IT support staff with limited prior experience. Completing an IT fundamentals program at Northwest Arkansas Community College or Pulaski Technical College, then earning CompTIA A+ certification, gives candidates a concrete edge. Lateral moves from customer service or data entry roles into tier-one support are also common at Arkansas contact centers that handle software products.
Where can I find and apply to software support specialist jobs in Arkansas?
Migrate Mate lists current software support specialist openings in Arkansas in one place. Search the available roles, find the ones that match your experience and location, and apply directly to the ones that fit.
See All 124+ Software Support Specialist Jobs in Arkansas
Find roles in Arkansas that match your experience and apply in just a few clicks.
Find Jobs