Software Support Specialist Jobs in Iowa
Software Support Specialist jobs in Iowa are concentrated in Des Moines, Cedar Rapids, and Iowa City, where companies like Principal Financial Group, Rockwell Collins (now Collins Aerospace), and the University of Iowa Health Care consistently hire for these roles. Demand is strongest in enterprise software support, healthcare IT help desk, and ERP system administration, reflecting Iowa's large insurance, manufacturing, and healthcare sectors. Openings range from entry-level tier-one support to senior technical account roles. See the openings below and apply to the ones that match your experience.
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Job Description
Customer Supply Chain Support713 Main St, Boyden, IA 51234
IA047 In Plant Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 4:00pm
Up to 28 hours/week
OVERVIEW:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Responding and coordinating resources relative to customer requests
o Managing inventory
o Placing and fulfilling orders
o Receiving and shipping inventory
o Executing inventory fulfillment within the customer facility
o Sourcing and quoting new and existing products
o Participating in continuous improvement activities and implementing new business processes
o Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or older, due to the nature of work
o Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
o Excellent written and oral communication skills
o Proficient computer skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Highly motivated, self directed and customer service oriented
o Be comfortable in a sales-oriented environment
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
o Pass a sex offender registry check, required by a customer/contract serviced by this location
PREFERRED POSITION QUALIFICATIONS:
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Possess an interest in career advancement
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 11-22-2026.
Equal Opportunity Employer
See All 443+ Software Support Specialist Jobs in Iowa
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Find JobsSoftware Support Specialist Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Software Support Specialist Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
- Heartland ABA175

- Maurices29

- Winston Retail22

- Families First Counseling Services12
- The University of Iowa8

Top Industries Hiring
- Education
- Technology & Software
What Iowa Employers Look For
The qualifications that appear most often in software support specialist jobs across Iowa.
- Bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience troubleshooting enterprise software applications and resolving end-user issues
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for interfacing with technical and non-technical users
- Experience supporting ERP, CRM, or industry-specific platforms in a professional environment
- CompTIA A+, ITIL Foundation, or equivalent certification preferred by many Iowa employers
Software Support Specialist Jobs in Iowa: Frequently Asked Questions
How do you become a software support specialist in Iowa?
Iowa does not require a state-issued license to work as a software support specialist. Most employers hire candidates with an associate or bachelor's degree in information technology, computer science, or a related field. Practical certifications such as CompTIA A+, ITIL Foundation, or vendor-specific credentials from Microsoft or Salesforce strengthen applications. Iowa community colleges like Des Moines Area Community College offer IT support programs that align well with local employer expectations.
Which companies hire software support specialists in Iowa?
Companies currently hiring software support specialists in Iowa include Heartland ABA, Maurices, and Winston Retail, per current listings on Migrate Mate as of November 2026. Iowa's concentration of insurance carriers, healthcare networks, and advanced manufacturing firms creates consistent demand for software support professionals across the state.
Which Iowa cities have the most software support specialist jobs?
Des Moines, Cedar Rapids, and Iowa City lead Iowa for software support specialist openings. Des Moines anchors the market through its dense cluster of financial services, insurance headquarters, and healthcare systems, while Cedar Rapids draws demand from aerospace, manufacturing, and regional technology firms, and Iowa City benefits from the University of Iowa's large IT and health care operations.
Are there remote software support specialist jobs in Iowa?
Yes, and more than most fields. Software support is largely desk-based work that translates well to remote environments, and about 26% of software support specialist openings tied to Iowa are remote or hybrid as of November 2026. Tier-one help desk and application support roles are the most commonly offered in fully remote arrangements.
How can I get hired as a software support specialist in Iowa with little or no experience?
The most realistic entry path is an IT help desk or desktop support role at a large Iowa employer, which typically requires only a foundational certification rather than years of experience. Des Moines Area Community College and Kirkwood Community College in Cedar Rapids run IT support programs that feed directly into associate-level roles at regional employers. Principal Financial Group and UnityPoint Health regularly hire entry-level support technicians. A CompTIA A+ certification and a documented home lab or capstone project can substitute for professional experience in many Iowa listings.
Where can I find and apply to software support specialist jobs in Iowa?
You can find and apply to software support specialist jobs in Iowa on Migrate Mate, which lists current Iowa openings updated in real time. Search for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 443+ Software Support Specialist Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
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