Software Support Specialist Jobs in New Mexico
Software Support Specialist jobs in New Mexico are concentrated in Albuquerque, Santa Fe, and Las Cruces, where technology-driven employers like Sandia National Laboratories, Intel, and the University of New Mexico regularly hire for help desk administration, enterprise software support, and IT systems troubleshooting. The market supports everything from entry-level support technicians to senior application specialists, with particularly strong demand in government IT, defense contracting, and higher education environments. New Mexico's growing tech sector and active federal agency presence keep openings consistent throughout the year. See the openings below and apply to the ones that match your experience.
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Title:
Operations Support (Security & Data Management)Operations Support_Security & Data Management
Belong. Connect. Grow. with KBR!
KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.
Why Join Us?
Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award
KBR is seeking an Operations Support and Security/Data Management Professional to support the Hemisphere Program for Space Systems Command (SSC), Space Domain Awareness and Combat Power (SZ).
In this role, you will work in a fast-paced, mission-focused environment alongside Space Force personnel, contractors, and system developers.
You will support day-to-day program operations with a strong emphasis on security, configuration/data management, and deliverables tracking, ensuring timely coordination, submission, and compliance across the program.
Responsibilities Include:
Assist the Government in execution of routine business operations, especially security, configuration & data management
Support Hemisphere Security and Configuration Management (CM) teams in all aspects of program, personnel, and processes to deliver exceptional quality products to the Government
Assist and streamline preparation of security plans, reviewing applicable guidelines, and established procedures for all areas of security to include Information Security, Physical/Technical Security, Classification Management, Communication Security (COMSEC), and Program Security
Prepare, submit, and maintain personnel security packages for Special Access Programs (SAPs)
Support facility and network security actions, inspections and daily activities
Swiftly execute corrective measures to address security concerns raised by the Government or team members
Update and collaborate with Hemisphere leadership on Security action items and activities
Work with configuration manager (CM) manager to develop a numbering/identification (ID) scheme for classified deliverables
Prepare weekly program briefings and present at program staff meetings for all security matters
Actively support CM team on data management and sharing in platforms (i.e. Confluence, Sharepoint, Jira)
Coordinate and collaborate with CM team to track and manage the Government’s written acceptance, comments, and/or change requests against classified deliverables
Develops, documents, modifies, transitions, and maintains standard functional databases to support organizations in meeting mission requirements
Required Qualifications:
Active TS/SCI clearance
BS degree in a related science or engineering field (information technology, information security, security management, cybersecurity, computer engineering)
CompTIA+ certification
10+ years of relevant work experience
Experience in supporting Sensitive Compartment Information and/or Special Access Acquisition Programs within the DoD
Expert in Defense Information Security Services (DISS) and JADE database or the legacy Joint Personnel Adjudication System (JPAS)
Desired Qualifications:
Master’s degree in a related science or engineering field (systems engineering, cybersecurity, security management)
12 years of experience supporting DoD acquisition programs
Skilled in navigating through physical and personnel security processes
CISSP, CISM certifications
CDSE Level 2
Motivated individual who is a self-starter and works well in a dynamic team environment
Effective written, oral, and interpersonal communication skills
Proficient in MS Office Suite Word, Excel, PowerPoint, and Visio
Highly knowledgeable in navigating within shared cloud environments (Google Docs, Sheets, Sharepoint)
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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Find JobsSoftware Support Specialist Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Software Support Specialist Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Energy
- Education
- Construction & Real Estate
- Government & Public Sector
What New Mexico Employers Look For
The qualifications that appear most often in software support specialist jobs across New Mexico.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Proven experience troubleshooting enterprise software applications and resolving end-user issues
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for technical and non-technical audiences
- Experience supporting Windows and cloud-based environments including Microsoft 365
- Ability to obtain or maintain a security clearance for roles tied to New Mexico's federal contractors
Software Support Specialist Jobs in New Mexico: Frequently Asked Questions
How do you become a software support specialist in New Mexico?
Most software support specialist positions in New Mexico require at least an associate degree in information technology, computer science, or a closely related field, though a bachelor's degree strengthens your candidacy for roles with government contractors. New Mexico does not issue a state-specific license for this role, but industry certifications such as CompTIA A+, CompTIA Network+, or ITIL Foundation are widely recognized by employers and improve your standing significantly.
Which companies hire software support specialists in New Mexico?
Companies currently hiring software support specialists in New Mexico include State of New Mexico, Los Alamos National Laboratory, and Albertsons, per current listings on Migrate Mate as of July 2026. Sandia National Laboratories, Intel, and state government agencies are among the most consistent long-term employers of software support specialists in New Mexico.
Which New Mexico cities have the most software support specialist jobs?
Albuquerque, Santa Fe, and Los Alamos have the most software support specialist openings in New Mexico. Albuquerque drives the bulk of demand as the state's largest metro, home to major federal contractors, Intel's semiconductor manufacturing site, and the University of New Mexico health system, while Santa Fe's concentration of state government offices and Las Cruces' proximity to White Sands Missile Range generate steady openings in their own right.
Are there remote software support specialist jobs in New Mexico?
Yes, and more than most fields, since much of the work involves resolving issues through remote desktop tools, ticketing systems, and phone or chat support rather than on-site hardware. About 35% of software support specialist openings tied to New Mexico are remote or hybrid as of July 2026. Roles focused on cloud-based application support and software-as-a-service platforms tend to have the highest share of fully remote arrangements.
How can I get hired as a software support specialist in New Mexico with little or no experience?
The most realistic entry path is an IT help desk role, which New Mexico employers like state agencies, the University of New Mexico, and federal contractors actively use to develop junior support talent. Pursuing a CompTIA A+ certification before applying gives candidates a measurable edge even without a degree. Entry-level lateral moves from roles such as customer service representative, data entry clerk, or administrative coordinator are common starting points, particularly at New Mexico's larger government and education institutions.
Where can I find and apply to software support specialist jobs in New Mexico?
You can find and apply to software support specialist jobs in New Mexico on Migrate Mate, which lists current New Mexico openings updated regularly. Search the listings for roles that match your experience level, specialization, and preferred location or remote arrangement, then apply directly to the ones that fit.
See All 112+ Software Support Specialist Jobs in New Mexico
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