Software Support Specialist Jobs in Rhode Island
Software Support Specialist jobs in Rhode Island are in steady demand, concentrated in the state's financial services, healthcare technology, and defense sectors, with openings at every level from junior helpdesk to senior enterprise support. Providence and its surrounding corridor anchor most of the hiring, with additional activity in Woonsocket and East Providence, where established employers like Amica Mutual, CVS Health, and Raytheon Technologies maintain large technology operations. The most in-demand specialties include enterprise application support, ticketing system administration, and cloud platform troubleshooting. Scan the live roles below and apply to whichever ones fit.
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McLaughlin Research Corporation (MRC) is seeking a Project Support Specialist who will support the Naval Undersea Warfare Center in Newport RI. The Naval Undersea Warfare Center (NUWC) is the United States Navy’s full-spectrum research, development, test and evaluation, engineering and fleet support center for submarines, autonomous underwater systems, and offensive and defensive weapons systems associated with undersea warfare. The successful candidate must possess excellent communication and interpersonal skills,and should be comfortable working in a fast-paced, schedule-driven environment.
Responsibilities:
- Responsible for a broad variety of tasking and support for Technical Project Managers and their teams, including preparation, generation, and formatting of reports, presentations, and documentation; maintaining project schedules and tracking action items; managing processes; commitment routing; tracking and reporting; configuration management; scheduling and participating in meetings; recording meeting minutes; support for various initiatives; and other tasks as assigned.
- Position requires close coordination with the team as well as the ability to independently research and resolve issues.
- Position also requires communication with and coordination across multiple organizations and with high-ranking personnel.
- Must be capable of multitasking with precision and maintaining high level of productivity.
- Strong proficiency in Microsoft Office suite required.
- Excellent interpersonal and communication skills required.
Bachelor’s Degree in a business or technical field
3-5 years professional project management support experience
Job Requirements:
~@Requisition_74f4a86b864d5526c6ced93e9eb37936@~
McLaughlin Research Corporation (MRC) is seeking a Project Support Specialist who will support the Naval Undersea Warfare Center in Newport RI. The Naval Undersea Warfare Center (NUWC) is the United States Navy’s full-spectrum research, development, test and evaluation, engineering and fleet support center for submarines, autonomous underwater systems, and offensive and defensive weapons systems associated with undersea warfare. The successful candidate must possess excellent communication and interpersonal skills,and should be comfortable working in a fast-paced, schedule-driven environment.
Responsibilities:
- Responsible for a broad variety of tasking and support for Technical Project Managers and their teams, including preparation, generation, and formatting of reports, presentations, and documentation; maintaining project schedules and tracking action items; managing processes; commitment routing; tracking and reporting; configuration management; scheduling and participating in meetings; recording meeting minutes; support for various initiatives; and other tasks as assigned.
- Position requires close coordination with the team as well as the ability to independently research and resolve issues.
- Position also requires communication with and coordination across multiple organizations and with high-ranking personnel.
- Must be capable of multitasking with precision and maintaining high level of productivity.
- Strong proficiency in Microsoft Office suite required.
- Excellent interpersonal and communication skills required.
Bachelor’s Degree in a business or technical field
3-5 years professional project management support experience
Job Requirements:
~@Requisition_74f4a86b864d5526c6ced93e9eb37936@~
See All 38 Software Support Specialist Jobs in Rhode Island
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Find JobsSoftware Support Specialist Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Software Support Specialist Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Education
What Rhode Island Employers Look For
The qualifications that appear most often in software support specialist jobs across Rhode Island.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience troubleshooting software applications and resolving end-user technical issues
- Proficiency with helpdesk ticketing systems such as ServiceNow, Zendesk, or Jira
- Strong written and verbal communication skills for working with non-technical users
- Familiarity with Windows and cloud-based enterprise environments including Microsoft 365
- CompTIA A+ or equivalent vendor certification preferred by many Rhode Island employers
Software Support Specialist Jobs in Rhode Island: Frequently Asked Questions
How do you become a software support specialist in Rhode Island?
Rhode Island does not require a state-issued license to work as a software support specialist. Most employers hire candidates with an associate or bachelor's degree in information technology or computer science, though some accept equivalent hands-on experience. Earning a vendor-neutral credential like CompTIA A+ or a Microsoft certification strengthens applications. Rhode Island's Community College of Rhode Island offers relevant IT programs that align directly with local employer expectations.
Which companies hire software support specialists in Rhode Island?
Rhode Island software support specialist roles are posted by Shaw's, CSL Plasma, and CVS Health and others right now, based on current listings on Migrate Mate as of July 2026. Rhode Island's concentration of insurance, healthcare, and defense technology firms means many of these openings support large enterprise software environments rather than small-business helpdesks.
Which Rhode Island cities have the most software support specialist jobs?
Providence, Newport, and Warwick have the most software support specialist openings in Rhode Island. Providence drives the largest share through its concentration of financial services headquarters, hospital systems, and technology firms, while smaller surrounding cities like Woonsocket and East Providence generate consistent demand from anchored employers such as CVS Health and Raytheon Technologies who maintain substantial IT operations there.
Are there remote software support specialist jobs in Rhode Island?
Yes, and more than most fields. About 36% of software support specialist openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting the desk-based and screen-sharing nature of the work. Roles focused on cloud application support, SaaS platform troubleshooting, and enterprise ticketing tend to carry the highest remote availability.
How can I get hired as a software support specialist in Rhode Island with little or no experience?
The most realistic entry path is an IT helpdesk or desktop support associate role, which Rhode Island employers like CVS Health and Lifespan regularly post as entry-level positions. Community College of Rhode Island graduates frequently move into these roles directly. Lateral moves from customer service or administrative roles at technology-using companies are common. Earning a CompTIA A+ certification before applying gives candidates without a degree a concrete credential that Rhode Island hiring managers recognize.
Where can I find and apply to software support specialist jobs in Rhode Island?
You can find and apply to software support specialist jobs in Rhode Island on Migrate Mate, which lists current Rhode Island openings. Search the available roles, find the ones that match your background and preferences, and apply directly to each position that fits.
See All 38 Software Support Specialist Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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