Software Support Specialist Jobs in Columbia, SC
Software Support Specialist jobs in Columbia, South Carolina are concentrated in the Main Street corridor, the Harbison business district, and the Midlands technology cluster, with strong demand from government contracting, healthcare IT, and enterprise software firms. Employers hiring right now include Prisma Health, Crown Homes Real Estate, and CVS Health. Find a role that fits below and apply directly.
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Program Overview
Communities In Schools of South Carolina (CISofSC) surrounds students with a community of support, empowering them to stay in school and achieve in life. A national, 40+ year dropout prevention program, Communities In Schools uses an integrated student support model to provide services to students and families. This 3-tiered approach aims to meet students where they are and provide multiple levels of engagement through school wide services (Tier 1), group-targeted programs (Tier 2), and individualized support (Tier 3).
AmeriCorps Member Position Overview
The CISofSC AmeriCorps program will place AmeriCorps Members in elementary, middle school, and high school campuses across South Carolina to meet students where they are and provide wraparound support for students and their families to thrive. When students have the support of a caring adult relationship, they have the power to unlock their potential. Our Student Support Coach position is designed to build deep relationships with the students and families while working with them to remove barriers that impede educational success. CISofSC AmeriCorps members work with students one-on-one and in small groups as an integrated support to the campus community, in service of equitable access to education opportunities.
Minimum Qualifications
- Have a passion for working with students in grades K-12.
- Be able to build healthy and appropriate relationships with diverse individuals, including students, families, campus staff, and CIS staff, including setting boundaries and maintaining confidentiality.
- Take initiative and be proactive in daily service activities. Maintain a level of professionalism consistent with campus and CISofSC program expectations.
- Be comfortable using technology to complete work, including student documentation and program requirements.
- Demonstrate effective communication skills, flexibility, and willingness to be a supportive team member in a diverse service environment.
- Have a personal commitment to educational equity and removing systemic barriers that hinder student success.
Member Eligibility Requirements
(a) Eligibility. An AmeriCorps participant must—
-
- Be at least 18 years of age at the commencement of service; or
- ( Be an out-of-school youth 16 years of age at the commencement of service participating in a program described in § 2522.110(b)(3) or (g);
- Have a high school diploma or its equivalent; or
- Not have dropped out of elementary or secondary school to enroll as an AmeriCorps participant and must agree to obtain a high school diploma or its equivalent prior to using the education award; or (iii) Obtain a waiver from the Corporation of the requirements in paragraphs (a)(2)(i) and (a)(2)(ii) of this section based on an independent evaluation secured by the program demonstrating that the individual is not capable of obtaining a high school diploma or its equivalent; or
- Be enrolled in an institution of higher education on an ability to benefit basis and be considered eligible for funds under section 484 of the Higher Education Act of 1965 (20 U.S.C. 1091);
- Be a citizen, national, or lawful permanent resident alien of the United States; (4) Satisfy the National Service Criminal History Check eligibility criteria according to 45 CFR 2540.202.
Essential Functions
- Provide weekly tutoring for students through 1:1 meetings or small group facilitation.
- Part-time service positions are expected to meet 900 service hours over an 11-month service term. Members must meet monthly benchmarks and serve an average of 20 hours per week.
- Provide services weekly 1:1 and/or small-group meetings, including documentation and data entry to capture services provided. Follow all CIS and district policies and procedures around protecting and recording student data.
- Serve as a productive member of the CIS support team on campus under the School Site Coordinator at their designated school. Meet with the AmeriCorps Program Manager at least once per week for supervision and service support.
- Proactively build relationships with teachers, campus staff, community partners, and families for a student-centered approach to support. Initiate contact and communicate regularly with all relevant stakeholders.
- Model positive and appropriate behavior as a part of the campus community and CISofSC. Uphold all campus-based policies and procedures and support students in their understanding and adoption of these rules.
- Collaborate with the School Site Coordinator to implement school-wide services to foster a positive school climate and address school-level risk factors. Engage parents and families in school-wide supports to expand the availability of services.
- Support summer enrichment activities during June and July as assigned.
- Follow all CISofSC AmeriCorps policies and procedures, including documenting service hours, attending orientation and ongoing training throughout the service year, and completing Life After AmeriCorps training and activities.
- Participation in the September 11th Day of Remembrance and/or Martin Luther King Jr. Day of Service events may occur on the weekend or during holidays and include activities outside of the scope of typical day-to-day functions.
- AmeriCorps Members do not perform prohibited activities as enumerated by the federal AmeriCorps agency in 45 CFR § 2520.65.
The responsibilities above are essential position functions and are subject to reasonable accommodations.
Evaluation and Reporting
Members will conduct a mid and end of year review with the AmeriCorps Program Director and the Site Coordinator at their designated site. Supervision meetings will take place with the AmeriCorps Program Director bi-weekly, either in person or via TEAMS. Performance evaluations are intended to be a mutual exchange of information that informs the program’s service delivery and helps the member successfully complete the term of service.
The program will conduct and keep a record of at least a midterm and an end-of-term written evaluation of the member’s performance. At a minimum, the following factors will be evaluated.
- Whether the member has completed the required number of hours;
- Whether the member has satisfactorily completed assignments; and;
- Whether the member has met other performance criteria that were clearly communicated at the beginning of the term of service
Reporting Requirements
Members will be required to complete weekly time sheets that include detailed information regarding the services provided in that week. Attendance of services will be recorded by members in the CISDM system.
Additional Responsibilities
Equipment used may include computers, laminators, copiers, die-cuts, and other teaching-related equipment typically found in school settings. Members will be issued a laptop at the start of their term of service and will be provided with the technology systems and access to training needed to be successful in their service term.
Benefits
Other benefits the program may offer: training, mileage reimbursement, Member Assistance Program, professional development opportunities, etc.
- Various trainings and Professional Development opportunities
- Annual Living Allowance Half-time: $12,000
- Living Allowance is distributed on the 15th and the end of the month.
- The living allowance for this position is $545.45 distributed on a bimonthly basis and may not exceed $12,000 for the term of service.
This position is eligible for an Education Award up to $3,697.50 upon completion of 900 hours. Please visit https://americorps.gov/members-volunteers/segal-americorps-education-award for additional information on the education award.
This program is available to all, without regard to race, color, national origin, gender, age, religion, sexual orientation, disability, gender identity or expression, political affiliation, marital or parental status, genetic information, and military service. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Program Overview
Communities In Schools of South Carolina (CISofSC) surrounds students with a community of support, empowering them to stay in school and achieve in life. A national, 40+ year dropout prevention program, Communities In Schools uses an integrated student support model to provide services to students and families. This 3-tiered approach aims to meet students where they are and provide multiple levels of engagement through school wide services (Tier 1), group-targeted programs (Tier 2), and individualized support (Tier 3).
AmeriCorps Member Position Overview
The CISofSC AmeriCorps program will place AmeriCorps Members in elementary, middle school, and high school campuses across South Carolina to meet students where they are and provide wraparound support for students and their families to thrive. When students have the support of a caring adult relationship, they have the power to unlock their potential. Our Student Support Coach position is designed to build deep relationships with the students and families while working with them to remove barriers that impede educational success. CISofSC AmeriCorps members work with students one-on-one and in small groups as an integrated support to the campus community, in service of equitable access to education opportunities.
Minimum Qualifications
- Have a passion for working with students in grades K-12.
- Be able to build healthy and appropriate relationships with diverse individuals, including students, families, campus staff, and CIS staff, including setting boundaries and maintaining confidentiality.
- Take initiative and be proactive in daily service activities. Maintain a level of professionalism consistent with campus and CISofSC program expectations.
- Be comfortable using technology to complete work, including student documentation and program requirements.
- Demonstrate effective communication skills, flexibility, and willingness to be a supportive team member in a diverse service environment.
- Have a personal commitment to educational equity and removing systemic barriers that hinder student success.
Member Eligibility Requirements
(a) Eligibility. An AmeriCorps participant must—
-
- Be at least 18 years of age at the commencement of service; or
- ( Be an out-of-school youth 16 years of age at the commencement of service participating in a program described in § 2522.110(b)(3) or (g);
- Have a high school diploma or its equivalent; or
- Not have dropped out of elementary or secondary school to enroll as an AmeriCorps participant and must agree to obtain a high school diploma or its equivalent prior to using the education award; or (iii) Obtain a waiver from the Corporation of the requirements in paragraphs (a)(2)(i) and (a)(2)(ii) of this section based on an independent evaluation secured by the program demonstrating that the individual is not capable of obtaining a high school diploma or its equivalent; or
- Be enrolled in an institution of higher education on an ability to benefit basis and be considered eligible for funds under section 484 of the Higher Education Act of 1965 (20 U.S.C. 1091);
- Be a citizen, national, or lawful permanent resident alien of the United States; (4) Satisfy the National Service Criminal History Check eligibility criteria according to 45 CFR 2540.202.
Essential Functions
- Provide weekly tutoring for students through 1:1 meetings or small group facilitation.
- Part-time service positions are expected to meet 900 service hours over an 11-month service term. Members must meet monthly benchmarks and serve an average of 20 hours per week.
- Provide services weekly 1:1 and/or small-group meetings, including documentation and data entry to capture services provided. Follow all CIS and district policies and procedures around protecting and recording student data.
- Serve as a productive member of the CIS support team on campus under the School Site Coordinator at their designated school. Meet with the AmeriCorps Program Manager at least once per week for supervision and service support.
- Proactively build relationships with teachers, campus staff, community partners, and families for a student-centered approach to support. Initiate contact and communicate regularly with all relevant stakeholders.
- Model positive and appropriate behavior as a part of the campus community and CISofSC. Uphold all campus-based policies and procedures and support students in their understanding and adoption of these rules.
- Collaborate with the School Site Coordinator to implement school-wide services to foster a positive school climate and address school-level risk factors. Engage parents and families in school-wide supports to expand the availability of services.
- Support summer enrichment activities during June and July as assigned.
- Follow all CISofSC AmeriCorps policies and procedures, including documenting service hours, attending orientation and ongoing training throughout the service year, and completing Life After AmeriCorps training and activities.
- Participation in the September 11th Day of Remembrance and/or Martin Luther King Jr. Day of Service events may occur on the weekend or during holidays and include activities outside of the scope of typical day-to-day functions.
- AmeriCorps Members do not perform prohibited activities as enumerated by the federal AmeriCorps agency in 45 CFR § 2520.65.
The responsibilities above are essential position functions and are subject to reasonable accommodations.
Evaluation and Reporting
Members will conduct a mid and end of year review with the AmeriCorps Program Director and the Site Coordinator at their designated site. Supervision meetings will take place with the AmeriCorps Program Director bi-weekly, either in person or via TEAMS. Performance evaluations are intended to be a mutual exchange of information that informs the program’s service delivery and helps the member successfully complete the term of service.
The program will conduct and keep a record of at least a midterm and an end-of-term written evaluation of the member’s performance. At a minimum, the following factors will be evaluated.
- Whether the member has completed the required number of hours;
- Whether the member has satisfactorily completed assignments; and;
- Whether the member has met other performance criteria that were clearly communicated at the beginning of the term of service
Reporting Requirements
Members will be required to complete weekly time sheets that include detailed information regarding the services provided in that week. Attendance of services will be recorded by members in the CISDM system.
Additional Responsibilities
Equipment used may include computers, laminators, copiers, die-cuts, and other teaching-related equipment typically found in school settings. Members will be issued a laptop at the start of their term of service and will be provided with the technology systems and access to training needed to be successful in their service term.
Benefits
Other benefits the program may offer: training, mileage reimbursement, Member Assistance Program, professional development opportunities, etc.
- Various trainings and Professional Development opportunities
- Annual Living Allowance Half-time: $12,000
- Living Allowance is distributed on the 15th and the end of the month.
- The living allowance for this position is $545.45 distributed on a bimonthly basis and may not exceed $12,000 for the term of service.
This position is eligible for an Education Award up to $3,697.50 upon completion of 900 hours. Please visit https://americorps.gov/members-volunteers/segal-americorps-education-award for additional information on the education award.
This program is available to all, without regard to race, color, national origin, gender, age, religion, sexual orientation, disability, gender identity or expression, political affiliation, marital or parental status, genetic information, and military service. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
See All 54 Software Support Specialist Jobs in Columbia
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Find JobsSoftware Support Specialist Job Market in Columbia
Who's Hiring
- Prisma Health27
- Crown Homes Real Estate3
- CVS Health2
- Bath & Body Works2
- AVANTech Incorporated2
Top Industries Hiring
- Manufacturing
- Healthcare & Medical Services
Software Support Specialist Jobs in Columbia: Frequently Asked Questions
How do I get a software support specialist job in Columbia?
Focus your search on Columbia's government contracting firms near Fort Jackson, the healthcare IT organizations tied to Prisma Health and MUSC Health, and the enterprise software companies based in the Harbison and Northeast Columbia corridors. Candidates who hold CompTIA A+, ITIL, or Salesforce certifications move faster through hiring here. Tailoring your resume to ticketing systems, SLA management, and client-facing troubleshooting gives you a clear edge in Columbia's employer mix.
Which companies hire software support specialists in Columbia?
Columbia software support specialist roles are posted by Prisma Health, Crown Homes Real Estate, and CVS Health and others right now, based on current listings on Migrate Mate as of July 2026. Columbia's hiring mix skews toward government contractors, regional healthcare networks, and mid-size technology services firms that maintain in-house support teams.
Are there remote software support specialist jobs in Columbia?
Yes, though availability depends on the role: desk-based and analytical support work is frequently remote, while hands-on hardware or on-site enterprise roles require local presence. About 54% of software support specialist openings tied to Columbia are remote or hybrid as of July 2026, reflecting demand from both local employers and companies with distributed teams. Tier-1 help desk and SaaS application support roles are the most common remote options in Columbia.
How can I get a software support specialist job in Columbia with little or no experience?
The most realistic entry path in Columbia is through help desk or IT support associate roles at the city's government contractors, healthcare systems, or managed service providers, which regularly hire candidates with CompTIA A+ certification and no prior professional experience. University of South Carolina graduates and Midlands Technical College alumni have an advantage with local employer networks. Internships or part-time roles at Columbia's technology service firms often convert to full-time positions.
Which industries hire the most software support specialists in Columbia?
Columbia software support specialist roles concentrate in Manufacturing and Healthcare & Medical Services, based on current listings on Migrate Mate as of July 2026. Columbia's large federal and state government footprint, anchored by Fort Jackson and multiple state agency headquarters, drives consistent demand alongside the region's growing healthcare IT and financial services sectors.
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