Technical Customer Support Jobs in Connecticut
Technical Customer Support jobs in Connecticut are open across Farmington, Hartford, and New Haven and other Connecticut metros, with employers like Trumpf, Travelers, and AMETEK hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 20+ Technical Customer Support jobs
Job Title: Solar Technical Support Specialist
Job Type: Full-time, In-office
Venture Home is a solar and home electrification company headquartered in Stamford, CT with operations throughout the Northeast and Mid-Atlantic. Venture takes an employee and customer-first approach with the goal of providing the best experience possible!
We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner renewable power with solar energy and we need your help to do so! We are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects.
Responsibilities:
- Support our growing fleet of 15,000+ installed and PTO'd customers within the Customer Support team.
- Troubleshoot solar/battery systems including Enphase, Tesla, Solaredge products to quickly diagnose and resolve customer-facing issues.
- Proactively identify underperforming systems that require servicing by implementing our existing diagnostic tools, while developing and optimizing these existing monitoring tools with AI enhancements.
- Leverage technical experience to help guide technicians in the field during complex service calls.
- Work closely with customers and internal departments to remove operational roadblocks and ensure customer expectations are surpassed.
- Communicate directly with customers to ensure a positive experience and understanding of the products and services on their home.
Requirements & Experience:
- Deep technical knowledge of solar systems, including proficiency in monitoring portals like Enphase, Tesla, and others.
- Proven technical experience troubleshooting solar systems remotely and providing direct guidance to field technicians.
- Experience proactively identifying technical issues and utilizing/improving software tools, specifically with AI enhancements.
- CRM experience required.
- Must be a self-motivated team player with a strong work ethic and customer service focus.
- Must be highly organized and possess strong attention to detail.
- Excellent interpersonal, written communication, and problem-solving skills.
Job Title: Solar Technical Support Specialist
Job Type: Full-time, In-office
Venture Home is a solar and home electrification company headquartered in Stamford, CT with operations throughout the Northeast and Mid-Atlantic. Venture takes an employee and customer-first approach with the goal of providing the best experience possible!
We are seeking an experienced Solar Technical Support Specialist to join our Customer Support team to help support our 15,000+ installed customers. Our mission is to help our customers take control of their energy costs by switching to cheaper, cleaner renewable power with solar energy and we need your help to do so! We are always looking for passionate, energetic, and customer-focused team members to join our mission of providing homeowners the best experience possible on their home improvement projects.
Responsibilities:
- Support our growing fleet of 15,000+ installed and PTO'd customers within the Customer Support team.
- Troubleshoot solar/battery systems including Enphase, Tesla, Solaredge products to quickly diagnose and resolve customer-facing issues.
- Proactively identify underperforming systems that require servicing by implementing our existing diagnostic tools, while developing and optimizing these existing monitoring tools with AI enhancements.
- Leverage technical experience to help guide technicians in the field during complex service calls.
- Work closely with customers and internal departments to remove operational roadblocks and ensure customer expectations are surpassed.
- Communicate directly with customers to ensure a positive experience and understanding of the products and services on their home.
Requirements & Experience:
- Deep technical knowledge of solar systems, including proficiency in monitoring portals like Enphase, Tesla, and others.
- Proven technical experience troubleshooting solar systems remotely and providing direct guidance to field technicians.
- Experience proactively identifying technical issues and utilizing/improving software tools, specifically with AI enhancements.
- CRM experience required.
- Must be a self-motivated team player with a strong work ethic and customer service focus.
- Must be highly organized and possess strong attention to detail.
- Excellent interpersonal, written communication, and problem-solving skills.
See All 20 Technical Customer Support Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find JobsTechnical Customer Support Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Technical Customer Support Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
- Trumpf4
- Travelers3
- AMETEK1
- Convergint1
- Eppendorf1
Top Industries Hiring
- Manufacturing4
- Insurance3
- Electronics & Hardware2
- Chemicals & Materials1
- Construction & Real Estate1
What Connecticut Employers Look For
The qualifications that appear most often in technical customer support jobs across Connecticut.
- Proficiency with ticketing systems such as Zendesk, Jira, or Salesforce Service Cloud
- Hands-on experience troubleshooting software, hardware, or network connectivity issues
- Strong written and verbal communication skills for technical and non-technical audiences
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+, Network+, or equivalent technical certification preferred or required
- Experience with remote desktop tools and screen-sharing software for customer-facing support
Technical Customer Support Jobs in Connecticut: Frequently Asked Questions
How many technical customer support jobs are there in Connecticut?
There are 20+ technical customer support openings in Connecticut on Migrate Mate as of June 2026, with the most roles in Farmington, Hartford, and New Haven. New positions post regularly as employers across Connecticut hire.
Which Connecticut cities have the most technical customer support jobs?
Farmington, Hartford, and New Haven have the most technical customer support openings in Connecticut right now, with additional roles spread across smaller metros statewide.
Which companies hire technical customer supports in Connecticut?
Employers hiring technical customer supports in Connecticut include Trumpf, Travelers, and AMETEK, based on current listings on Migrate Mate as of June 2026.
Are there remote technical customer support jobs in Connecticut?
Yes. About 10% of technical customer support openings tied to Connecticut are remote or hybrid as of June 2026. The rest are on-site roles based in Connecticut metros.
How do I apply for technical customer support jobs in Connecticut?
You can apply to technical customer support jobs in Connecticut directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Connecticut location, then apply to each one that fits.
See All 20 Technical Customer Support Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
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