Technical Engagement Manager Jobs in Tennessee

INTRODUCTION

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care support. DCI offers paid training, competitive pay, outstanding benefits and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment maintaining vital dialysis equipment in a clinical setting.

ROLE AND RESPONSIBILITIES

The Dialysis Area Technical Manager is responsible for overseeing facility and equipment maintenance for multiple dialysis facilities in a designated geographic area. This position oversees the clinics in the Chattanooga region.

Schedule: Fulltime Monday through Friday, shifts start at 7am, call availability required as needed

Compensation: Pay range starting at $70,000 annually, depending on level of experience and coverage area

Benefits:

- Paid training for equipment certifications
- Comprehensive medical, dental and vision benefits
- Life and long-term disability insurance provided at no additional expense to employee
- Paid time off (PTO) including holidays
- Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
- Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
- Education reimbursement
- Employee assistance program
- Wellness program
- Among others

What You Can Expect:

- Oversee equipment maintenance and repairs per manufacturer and DCI guidelines, as well as AAMI standards
- Educate direct patient care and technical staff on proper use and maintenance of all equipment and document training as appropriate
- Ensure that building and equipment maintenance is up to date and in good working order, assist with preventive maintenance and repairs as needed
- Supervise biomedical technical staff to ensure that water treatment systems, dialysis machines and reuse equipment (if applicable) are serviced and maintained according to AAMI standards, and DCI and manufacturer guidelines
- Maintain proper inventory controls following DCI guidelines to ensure efficient resource utilization
- Act as liaison during onsite surveys by regulatory agencies, e.g., DOH, OSHA, CMS
- Coordinate maintenance services from outside vendors as needed
- Confirm each clinic performs air quality testing according to policy
- Stay updated on OSHA and other environment-of-care standards to provide a safe workplace
- Collaborate with patient care staff and encourage open communication between technical and clinical staff
- Schedule and document routine technical staff meetings
- Participate in on-call duties and be available during emergencies as required
- Attend and present technical and water quality data in monthly Quality Assessment Performance Improvement (QAPI) and governing body meetings

BASIC QUALIFICATIONS

- Excellent communication and organizational skills
- Demonstrated dialysis equipment proficiency
- Desire to collaborate with team members
- Ability to problem solve
- Electronics, plumbing or plant maintenance background

EDUCATION/TRAINING

- Associate degree in biomedical applications or equivalent preferred
- Two to three years’ relevant dialysis or biomedical equipment maintenance and repair experience
- Supervisory experience strongly preferred

DCI’s Differentiator:

Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in an area near you!

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;
https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and
https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles