Technical Support Agent Jobs in Mississippi
Technical Support Agent jobs in Mississippi are open across Canton, Jackson, and Ridgeland and other Mississippi metros, with employers like Amazon, University of Mississippi Medical Center, and Blue Cross & Blue Shield of Mississippi hiring at every experience level. Find a role that fits below and apply directly.
Find Technical Support Agent JobsOverview
Showing 5 of 40+ Technical Support Agent jobs
ABOUT HOWARD TECHNOLOGY SOLUTIONS
Howard Technology Solutions is a premier retailer of brand name computers, consumer electronics, computer-related accessories, technology supplies and complete technology solutions. Our talented team is our driving force behind our world class customer service, our continuous growth, and our increasing success. With the backing of our parent company, Howard Industries Inc., which includes over 4000 team members and generates $1 billion in revenue, and partnering with great brands such as HP, Lenovo, Cisco, Microsoft and Epson, we have rapidly gained market share in the industry and are looking to expand our team to help us take our company into the future.
SUMMARY OF POSITION
The Eval Technical Specialist is responsible for managing requests for product evaluations, maintaining our eval cart fleet, refreshing and rebuilding incoming equipment, shipping products to tradeshows, maintaining inventory levels, providing sales teams with order entry and shipping confirmations. This individual will need to possess exceptional customer service and communication skills to adequately meet our customer’s needs while maintaining a strong working relationship with the sales force, management, and various internal departments. This is a “results oriented” position that requires an organized, hardworking, self-driven, focused individual determined to improve the customer experience.
PRIMARY RESPONSIBILITIES
- Build products per request.
- Manage evaluation inventory.
- Manage evaluation database.
- Fill evaluation requests correctly.
- Ship evaluation units daily.
- Assist with inventory duties.
- Place orders for stock on a timely basis.
- Proper communication with sales team.
- Proper communication with customers.
- Assist with system improvements.
REQUIREMENTS
- Position is located at corporate in Ellisville, MS.
- Requires willingness to work a flexible schedule (occasional weekend and/or evening work).
- Requires some travel.
QUALIFICATIONS
- Two year college degree from an accredited institution preferred.
- Technical Experience is preferred.
- Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
- Presentable, courteous and pleasant personality.
- Hardworking, sincere, honest, dedicated and self-achiever.
BENEFITS
- Medical and Dental Insurance
- 401K with employer match
- 9 Paid Holidays
- 10 Paid Sick Days
- 10 Paid Vacation Days
Equal Opportunity Employer Vet/Disabled
Job Type: Full-time
Pay: $40,321.05 - $48,558.69 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Compensation Package:
- Hourly pay
Schedule:
- Monday to Friday
Work Location: In person
ABOUT HOWARD TECHNOLOGY SOLUTIONS
Howard Technology Solutions is a premier retailer of brand name computers, consumer electronics, computer-related accessories, technology supplies and complete technology solutions. Our talented team is our driving force behind our world class customer service, our continuous growth, and our increasing success. With the backing of our parent company, Howard Industries Inc., which includes over 4000 team members and generates $1 billion in revenue, and partnering with great brands such as HP, Lenovo, Cisco, Microsoft and Epson, we have rapidly gained market share in the industry and are looking to expand our team to help us take our company into the future.
SUMMARY OF POSITION
The Eval Technical Specialist is responsible for managing requests for product evaluations, maintaining our eval cart fleet, refreshing and rebuilding incoming equipment, shipping products to tradeshows, maintaining inventory levels, providing sales teams with order entry and shipping confirmations. This individual will need to possess exceptional customer service and communication skills to adequately meet our customer’s needs while maintaining a strong working relationship with the sales force, management, and various internal departments. This is a “results oriented” position that requires an organized, hardworking, self-driven, focused individual determined to improve the customer experience.
PRIMARY RESPONSIBILITIES
- Build products per request.
- Manage evaluation inventory.
- Manage evaluation database.
- Fill evaluation requests correctly.
- Ship evaluation units daily.
- Assist with inventory duties.
- Place orders for stock on a timely basis.
- Proper communication with sales team.
- Proper communication with customers.
- Assist with system improvements.
REQUIREMENTS
- Position is located at corporate in Ellisville, MS.
- Requires willingness to work a flexible schedule (occasional weekend and/or evening work).
- Requires some travel.
QUALIFICATIONS
- Two year college degree from an accredited institution preferred.
- Technical Experience is preferred.
- Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
- Presentable, courteous and pleasant personality.
- Hardworking, sincere, honest, dedicated and self-achiever.
BENEFITS
- Medical and Dental Insurance
- 401K with employer match
- 9 Paid Holidays
- 10 Paid Sick Days
- 10 Paid Vacation Days
Equal Opportunity Employer Vet/Disabled
Job Type: Full-time
Pay: $40,321.05 - $48,558.69 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Compensation Package:
- Hourly pay
Schedule:
- Monday to Friday
Work Location: In person
See All 40 Technical Support Agent Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Technical Support Agent JobsTechnical Support Agent Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Technical Support Agent Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
- Amazon16
- University of Mississippi Medical Center4
- Blue Cross & Blue Shield of Mississippi2
- C Spire2
- CVS Health2
Top Industries Hiring
- Healthcare & Medical Services5
- Technology & Software5
- Education4
- Energy2
- Insurance2
What Mississippi Employers Look For
The qualifications that appear most often in technical support agent jobs across Mississippi.
- Proficiency with a helpdesk or ticketing platform such as Zendesk or ServiceNow
- Strong written and verbal communication skills for customer-facing interactions
- Experience troubleshooting hardware, software, or network connectivity issues
- Ability to manage multiple open tickets simultaneously and prioritize by severity
- CompTIA A+ certification or equivalent entry-level IT credential preferred
- High school diploma required, associate or bachelor's degree in IT preferred
Technical Support Agent Jobs in Mississippi: Frequently Asked Questions
How many technical support agent jobs are there in Mississippi?
There are 40+ technical support agent openings in Mississippi on Migrate Mate as of June 2026, with the most roles in Canton, Jackson, and Ridgeland. New positions post regularly as employers across Mississippi hire.
How much do technical support agents make in Mississippi?
Technical support agents in Mississippi earn a median of about $52,230 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $35,220 for the lowest 10% to over $82,490 for the top 10%. Pay rises with experience, specialty, and employer.
Which Mississippi cities have the most technical support agent jobs?
Canton, Jackson, and Ridgeland have the most technical support agent openings in Mississippi right now, with additional roles spread across smaller metros statewide.
Which companies hire technical support agents in Mississippi?
Employers hiring technical support agents in Mississippi include Amazon, University of Mississippi Medical Center, and Blue Cross & Blue Shield of Mississippi, based on current listings on Migrate Mate as of June 2026.
Are there remote technical support agent jobs in Mississippi?
Yes. About 5% of technical support agent openings tied to Mississippi are remote or hybrid as of June 2026. The rest are on-site roles based in Mississippi metros.
How do I apply for technical support agent jobs in Mississippi?
You can apply to technical support agent jobs in Mississippi directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Mississippi location, then apply to each one that fits.
See All 40 Technical Support Agent Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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